Getting a Refund - Les Prés d'Eugénie - Maison Guérard - Relais & Châteaux Eugénie-les-Bains - Trade Reservations
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Getting a Refund
By 👻 @FerventFather20, 02/04/2024 12:10 pm
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I'm reaching out for some guidance on a recent experience I had with a Resy reservation at 4Charles purchased Appointment Trader.
Upon arriving for my reservation, I was surprised to find that there was no record of the booking under the name provided in my AT purchase. I've already initiated a refund, but I haven't received any updates except the suggestion to check my purchase details and open a refund inquiry.
If anyone has successfully navigated a similar situation and could share their insights, I would greatly appreciate it. Thanks in advance.
1 Answer
3 Comments |
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Answer from 🥩 @FamousStation67 (02/04/2024 1:15 pm)
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There was "no record of the booking"? Could you confirm if there was an online verification link provided along with your reservation (Yes/No?). And if yes, did you check it after making your purchase (Yes/No?).
In terms of successful navigation, I trust you'd get refunded.
3 Comments
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Comment |
By 👻 @FerventFather20 (02/04/2024 1:33 pm)
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The only provided link was an invitation to join the reservation a few days after purchase, with no separate verification link included.
By 🥩 @FamousStation67 (02/04/2024 1:37 pm)
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By 👻 @FerventFather20 (02/04/2024 2:49 pm)
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However, upon checking in with the hostname, 4Charles told me they did not have any name for that date, time, or party size.