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Long Bar and Terrace Boston Reviews from The Last Year
5 Star Welcome
We came to Amar in the Raffles Hotel and the highlight of the night was our interaction with Zach and Claudio, the concierge/valet staff. It was our anniversary and from the second we pulled up, Zach made the night feel special. He was funny, kind and welcoming. We will definitely be back and hope to see both friendly faces.
Came here after dinner for drinks at the bar and was very
Came here after dinner for drinks at the bar and was very amazed by it! Had reservations high tea but didn't workout due to schedule but definitely would have to come back for it soon! I can say this is my new favorite bar/lounge place for all year round. It is very pretty and nice and the ambiance is amazing There is also a beautiful patio with breathtaking view of Boston which is great for nice weather! The drinks were really good and creative. Average prices for drinks. The next thing is to rebook high tea and definitely dinner soon!!
Girl’s Getaway!
A beautiful accommodation with a top notch team and outstanding service! From the moment my friend and I stepped foot on the property, we immediately felt that this was our “home away from home.” Upon arrival to our beautiful room, we were welcomed with The Boston Sling as well as other delicious amenities and hand written notes from our wonderful butler, Katie and our former colleague/friend Elias - who we so greatly appreciate for arranging this special girl’s getaway! Amar was our dinner choice for the evening and the food was bursting with flavors. Michael was very friendly and helpful in giving us recommendations and pairings since we were so indecisive on what to get - too many good options! Anya was a joy to talk with and she always ensured we were comfortable. A true asset to the team here at Raffles! The next morning, we went to Long Bar for breakfast and WOW! The food left me speechless and the freshly squeezed orange juice - YUM! We were approached by Waleed and from that moment, it truly felt like we had known each other for years! He is a great addition to your team! Another special shoutout to Sanjae - very personable and professional! Sanjae graciously showed us some of the meeting spaces as well as the Speakeasy on the day of our departure since we did not have enough time to visit it! Also very thankful that after we checked out of our room we were still able to enjoy the wellness facilities such as the sauna, steam room and pool. Really enjoyed the rain showers in the pool area overlooking Boston! It really felt like we were leaving family when we departed. We have decided this will be our home for our special girl’s getaways! We can’t wait to be back in June! Thank you times a million!
Great last minute thanksgiving dinner location.
Excellent menu choices. Not just the traditional turkey and stuffing thing. If I'm in Boston for the next thanksgiving then I'll be at the Long Bar
Great luxury in the center of Boston
Beautiful modern hotel in the vibrant Back Bay neighborhood. A staff that takes care of its customers is very pleasant. The rooms are high up and therefore quiet. Very very well equipped, nothing is missing. Clearly worth the price. It is a true haven of peace in which to rest.
Hostess couldn't give a competent answer on availability,
Hostess couldn't give a competent answer on availability, and then hung up. You can get better customer service at McDonalds.
We saw an IG reel about Raffles offering afternoon tea
We saw an IG reel about Raffles offering afternoon tea service at the Long Bar and Terrace so we booked tea time. I've been to almost all the establishments that offer afternoon tea in Boston so I'm excited to try this place. Raffles is beautiful. Its interior design kicks the ambiance up several levels. We got seated in a tiny corner for 3 people. I wish they gave us a regular table instead because the server struggled to put everything on the tiny table. We saw 2 people sitting at tables larger than ours. We made the reservation weeks ago so I'm pretty sure they could have arranged the seating better. It would have been more comfortable and more enjoyable if they arranged better. The food was alright; there are many places that's better. The tea wasn't potent either. However, I do like the orange marmalade a lot. I'm not sure if it's homemade but it was the best marmalade I've ever had. I'm also not really a jam person but they make me want to buy it! Overall, a nice experience, mainly because of the environment and service.
SIMPLY THE BEST BOSTON HOTEL
FIRST OFF....LOCATION! Perfect to get around the city. Trains, cars and by foot are all steps away. We stayed for nine nights and from the moment I arrived with my 16 year old daughter,, we felt taken care of. The staff are invested in making it feel like home. We were there to tour colleges and we were introduced to staff members who had attended a couple of the colleges we were visiting. Alex, A BU student who works at Raffles on the weekends, put together a package for my daughter that was waiting for her the first morning. Nick, our Butler, was on top of every detail and made a mean welcome cocktail! He was always available via text and so warm and welcoming. Most of the 17th floor (which is home reception and the writing room and stellar view) knew our names and took time to chat and check in on our time in Boston. Christa and Sanje, were exceptional with communication and wonderful suggestions for meals, coffee and places to explore. Anya, Client Relations, was a delight to sit and chat with! Each night upon returning to the hotel, the evening "treat"was waiting and there were always plenty of water bottles in the room. As for the spa facilities, pool and gym, they are beautiful, just a little impractical with very few hooks to hang robes or towels. That's also the one element missing in the room. Girls like hooks! The rooms are stunning and the beds make it hard to get up in the morning, they are heavenly! As the hooks are the only constructive thing I would mention, clearly that leads one to give Raffles a 10+! Looking forward to my next stay and seeing all their friendly faces again! And definitely hit Flour and The Friendly Toast, right outside the hotel, just steps way!
The service is wonderful.
Very knowledgeable and tentative. Though it's a lounge, we decided to take our family gathering here. The service team was really kind and the drinks were delicious. The food was tasty but it's more of lounge food than dinner. The decor is modern but the view could be better. I would come back again for the drinks and atmosphere.
Outstanding decor. The service has minor flaws.
The hotel has an amazing infrastructure. The decor is outstanding. The staff was very kind and helpful. However, there’s room for improvement in the service. My bill came with two mistakes and I received a coffee cup with lipstick marks on it during breakfast. The restaurant Amar has good food, but not very exciting. The speakeasy bar has great drinks, but needs to improve the first contact with customers at the entrance.
Amazing experience
Decided to stay at Raffles for my first ever trip to Boston after a great experience in their Singapore hotel. The hotel is located literally around the corder to the Back Bay train station so get off at that stop if you are travelling on the Amtrak like I did as opposed to the Boston south or north stations. Staff were incredibly attentive, nothing was too much trouble and the check in experience was a smooth as you are sat in a lounge and checked in over a coffee / tea as you bags are taken to your room. The room I stayed in was on the 12th floor and was very spacious and had fantastic views. Plenty of sockets by the bed (both USB and plugs) and main control for light and blinds. An extensive mini bar if you wanted and my butler made me up their signature cocktail as they showed me the amenities in the room. Bathroom was huge with a double sink and stand alone bath with a large walk in shower (powerful). Once checked in your butler will ask to add you to their WhatsApp group for any questions - most helpful this day and age rather than calling several teams you can ask any questions and they connect you to either housekeeping / concierge etc - I used this feature a lot, to let them know when to make my room do asking for directions / sight suggestions and restaurant bookings. Beyond breakfast (which had a large range of cold and hot food on the menu) I did not eat at the hotel but did attend the speak easy bar on both nights where a special mention to Marion the bartender who went above and beyond to make sure I had a great night (thank you). That said all the staff were very attentive and helpful during my stay. Lastly the gym was an amazing experience, absolutely huge and every machine you could ask for, including plenty of free weights and machine weights, runners, bikes, rows, Peloton etc. Did not use the pool unfortunately but did use the steam and saunas in the changing rooms - awesome after a days walking. Traveller trip (as I found out the hard way) hard to get a taxi in Boston, use Uber, additionally most taxis (non uber) will only want to take cash. Look forward to coming back to Raffles soon.
Beautiful Place, not so the bar service
We were not staying but wanted to look around at this new hotel, since we had stayed prior in Asia at a couple of these sumptuous hotels known for their service. Beautiful Asian interior design reminded us of good times living abroad in China. Everyone was exceptionally friendly and helpful until we sat at the Long Bar for drinks. We expected high prices, it is what it is, a glass of an average Sancerre for $24 and a white Negroni for $22. The bartender was not particularly helpful with my cocktail selection and certainly did not explain that my drink was premade in a small bottle. Very weird, yet tasty I admit. He simply was not interested in us and did not represent what we had experienced abroad. We think there may have been something wrong. was he ill, with his face, mouth, nose as he was constantly rubbing with his hands. A very nice view of course and an outdoor terrace is yet to open. The lounge bar was very busy mid afternoon.
Snobby service.
They think they are doing you a favor by allowing you in there. Hostesses are far too young to be so jaded. Step up the service and be humble.
Came here for brunch and really enjoyed it.
Not only was the food good but they go over the top to make sure it looks good too. The restaurant has great views of the city. Probably TMI, but the men's urinal overlooks the highway, quite the experience and view. Breakfast sandwich - What sets it apart is the onion crunch it's topped with and the amazingly soft bread it is served on. It is a very handsome breakfast sandwich. They were even nice enough to cut it perfectly in half Cod Cake Eggs Benedict - The cod cake acts as the bread and the meat of the classic version, which makes it a very manageable portion. It's different but excellent if you liken fish. Portuguese donut - It was good but nothing special. Bluefin Tuna - If you love Tuna Tartare you'll love their version.
A great anniversary getaway
The staff were warm, friendly and welcoming. It was evident that they are the epitome of team work. Our Amar tasting menu dinner was superb. The chef cooked dishes that were beautiful to the eye and pleasing to the stomach. We had massages with Paula, she was outstanding. One of the best massages I have ever had!! The room was beautifully appointed. We even had a half bath. As to our comfort, no detail was overlooked.
The best of everything
This is the most luxurious hotel I have ever stayed at. This is perfection. The gym is state of the art, the rooms have everything, the fine dining is extraordinary and flowers everywhere. Their attention to details is like no other hotel. However, what makes this the best hotel is the staff. Anya who is in charge of guest services insures that every guest has the best hotel experience in every way- from the moment you walk in their front door until you leave.
Exceptional service in a beautiful hotel in a great location!
Exceptional hotel with beautiful accommodations in a very convenient location. Absolutely top tier service, every single Raffles team member was outstanding! Raffles Boston is a lovely, elegant, well appointed, professionally staffed hotel. Raffles is special! Thank you for making my son’s and my birthday weekend such a cherished memory—we will be back!
Service is really uncoordinated.
Reservation is useless since we had to wait over 30minutes for my table. And the food menu was extremely limited for brunch. Not going back
I had the best time here- Lalta was easily the nicest
I had the best time here- Lalta was easily the nicest bartender I've ever encountered in Boston. She made incredible drinks and her service to us was outstanding. Will absolutely be coming here again.
Cool bar, cool atmosphere, cool hotel.
Transports you to another city; doesn't feel like you're in Boston. Very long bar, high ceilings, and floor-to-ceiling windows; the inside of Long Bar is beautiful, and the views from the 17th floor are nice too. Because it's new, you will encounter a wait to get into the bar (at night). No free standing space, so you have to sit at a table (reservations), or have a spot at the bar. Again, contributes to the long line. Thought drinks were tasty, just took awhile to get them since they were so packed. Pricey drinks, but that's expected for this hotel chain (Raffles hotel). Definitely have to try their famous and signature drink, the "Singapore Sling"!!
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What happens if my bid expires unanswered?
By 🦩 @FluffyStar64, 07/08/2021 8:55 pm
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Hi I am new to the platform. What happens if I bid on a restaurant reservation expires and no one has responded to the request?
4 Answers
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Don't like the Answer? Add another one. |
Answer from 🥷🏻 @ColorfulRod45 (07/08/2021 9:28 pm)
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Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
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By 👻 @FirmOffer13 (11/24/2021 2:53 pm)
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By 🥷🏻 @ColorfulRod45 (11/24/2021 3:12 pm)
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Answer from 👻 @ZestfulField70 (06/26/2022 1:42 pm)
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My reservation expired but I did not get a credit and I see no way to cancel. How do I the funds back as a credit?
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By 👻 @ZestfulField70 (06/27/2022 3:00 pm)
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:36 pm)
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I have a similar question, it seems like when money is refunded it doesnt go immediately what is the process of this since its essentially a debit card and not a credit card
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Answer from 🧌 @ExpensiveKey54 (04/21/2023 6:17 pm)
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The funds go back into your account and you can place a new bid
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By 👻 @IncontrovertibleHeart63 (08/06/2023 9:49 pm)
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