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Louie London Reviews from The Last Year
Wonderful dinner and beautiful spot in the heart of London!
Itโs my first time to try this spot which was highly recommended by a dear friend. It did not disappoint! We ordered several seafood dishes like seabass, tuna and monkfish etc, they were all very fresh and delicious. Service by Pauline made the whole experience very pleasant. Itโs a lovely spot on the second floor and they have a nice bar on the third floor, which we checked out after dinner with our amazing host Vanya. Highly recommend!
Terrible
Terrible overpriced salty food rude service. I will never return. Poor ambiance and all staff encountered were rude especially the restaurant manager .
Markets itself as a top tier restaurant but doorman are more Wetherspoons
Popped in for a drink after dinner at the ivy. 4 of us walked into doorway and bouncer came over said aggressively that it was closed and physically man handled our girls out of the door and pulled it into their faces. When we confronted him for being physical with our girls he then tried to fight us shouting at us and swearing outside the venue. Spent thousands here since it opened and this behaviour is not ok. Will not be going back.
Bad service beautiful place
I didnโt try the restaurant. We had a table for the bar in the 3rd floor. Beautiful place. Nice ambiance. When my friend booked her table there was a note in small letters saying that tables were required by 9pm or need to pay some minimum spent. Our table was for 7:45pm. So it was not making much sense.the waiter told us we would need to leave. We asked what time we needed to return it back. We were informed by 10PM. When dj would start playing. Then I believe the manager came around, and we asked if we could stay longer. He never came back to revert. So we thought it was ok to stay. Until a waitress came around and poured almost a quarter bottle of wine in JUST ONE GLASS. We were in 6 people. Some glasses almost empty and she totally ignored. A bit before she was already removing the glasses without asking if we had finished and without informing us that we would need to leave by 10PM. Terrible customer service experience for a place like this. They have a good price for cocktails but their wine menu is very small and the wines between ยฃ65-ยฃ85 were horrible options. Very very weak. We even asked if we could get a table at the restaurant. It was available online. But before we decided to check the wine menu of the restaurant. There were just a few more options than the bar and also not the best. It doesnโt go well for the place the small wine selection. The bar snacks were ok. The truffle toasties were nice. The arancini very average. I would like to go back but I do think they need to get better in their table service
This foood is terrible becuase it tasted so bad and to cold
This foood is terrible becuase it tasted so bad and to cold it was so expensive and the waating was 20 minutes and theyre was only 2 people and the customer service was bad and i found a tooth in my food.
Harassing Behaviour
Unfortunately, I have experienced a quite unpleasant situation on New Yearโs Eve. I am still shocked by how I was treated, or should I rather say , harassed by a member of the staff, I assume a waiter. I do not know the name of the person but I can describe him as a tall man probably in his 40โs wearing a quite colorful shirt and gray suit. I was enjoying my drink and the music next to the DJ console ( where many other people were ) when this person started making his way through the crowd quite aggressively,screaming and pushing me several times. At a certain point he started screaming โmove , move , move! โ in an incredibly rude manner. When I told him that this was not the way to treat clients he promptly screamed, gesticulating animatedly โif you are not happy you can leave, this is my house and you can just leave โ He also tried called other members of the staff to kick us out. Needless to say that I was totally shocked by such an aggressive and harassing behavior, especially when I understood that he wanted me to move to be next to the DJ and dance! Over the course of the night I havenโt received any apology from this person but he actually continued with his intimidating and awfully abusive behavior, making me feel unconfortable and unwelcomed. It is unacceptable that after paying an entrance of 100ยฃ for me and my friend and for much more on drinks, one has to be treated the way I was.
A Bitter Experience at Louie Alligator Bar: Discrimination, Disregard for Customers' Equality, and a Missed Opportunity
As an interior designer and architect specialising in the luxury hospitality industry, I have always held Louie Alligator Bar in high regard. Its reputation for stunning design and captivating atmosphere made it a must-visit destination. So, when I was given the opportunity to review the establishment, I was thrilled. However, my recent visit left me surprised and confused, as the remarkable aesthetics and ambience could not compensate for the subpar customer service, evident discrimination, disregard for customers' equality, and a missed opportunity to share the experience with my sister. Excited to share the ambience of Louie Alligator Bar with a loved one, I had invited my sister to join me. However, what was meant to be a memorable evening turned into a disappointing encounter for both of us. From the moment we entered, it was clear that we stood out as the only black females in the venue. Instead of being treated as valued guests, we were met with discrimination and a lack of equality in the service provided. We didnโt want to read too much into this and agreed to ignore it at the start. We booked for a table and asked to be moved to the bar to continue our experience. As we waited at the bar to be served, the staff approached me, mistaking me for an employee, and asked me to replace the receipt for their cash machine. It was disheartening to be treated as an outsider rather than a customer, and this incident highlighted the dismissive and discriminatory treatment we experienced throughout our visit. Furthermore, when we were sat our table the demanded for immediate payment of the bill, which was not extended to others nearby, only added to our growing sense of alienation. It was disheartening to witness such instances of discrimination and the absence of equality in an establishment that had the potential to provide an extraordinary experience. However, I told my sister not to read into it and to enjoy the res of the experience. We slowly noticed the staff's behaviour towards us was noticeably different compared to their interactions with other patrons (when they say itโs your own people, I finally understand why that saying existsโฆ..so, so SAD!). We were subjected to remarks about being in the way, while those standing beside us were not, we relocated 3times and we kept getting told the same but others around us were again not . The disregard for our presence and the lack of equal treatment left us feeling unwelcome and marginalised but we didnโt want it to be a thing AGAIN, so we kept ordering more drinks and just tried to enjoy the experience because the venue was a vibe! Louie Alligator Bar's beautifully crafted design and captivating ambience set the stage for a memorable evening, but the subpar customer service, evident discrimination, and missed opportunity to share the experience with my sister overshadowed these positive aspects. As an interior designer and architect, I firmly believe in the importance of creating inclusive environments where all individuals are treated with respect and equality. It is disheartening to encounter discrimination and witness the missed opportunity for Louie Alligator Bar to provide an enjoyable experience for diverse customers. Louie Alligator Bar must address these issues promptly, fostering an environment that values and respects all patrons equally. By doing so, they can create an inclusive space that not only celebrates their remarkable design but also ensures that every customer, regardless of their background, feels welcome and appreciated. The only photo uploaded is of the best part of our experience, the incredible mixologist at the bar that literally treated us the same as everyone else and made the most incredible old fashioned mescal that made us want to stay and order again, and again!
Amazing!
Amazing food!! The place is amazing and the vibes are tres chic! Tarte tartin was to die for, but the star of our night was our waiter Amir! Thanks to him weโll become regulars!!!
Lovely room, friendly service, poor food.
Lovely room, nice design, friendly staff, music too loud (especially if you sit under a speaker), the food is poor - if it was based on the food it will get 1 or 2 stars. But the friendly service and nice rooms lifts the place. The kitchen needs to be sorted out ASAP - good luck with that.
Outstanding!!!
Service was phenomenal in the first floor restaurant. The staff are exceptional. The sommelier in particular went way over and above to find a wine I loved and really set the tone for a wonderful evening. The food was spectacular and everything cooked perfectly. I love the decor and ambiance set and the only slight negative I would say is music was turned up a little too much as our seats were next to the speakers.
Amazing
Dropped in for a cocktail and dessert to satisfy a craving. I sat with the bartender Stefan who had designed the whole cocktail menu and was super friendly in explaining why he chose different elements of the cocktails - hugely insightful and interesting. We went for the Kiki and the Pineapple Picker. Both beautifully tasty, visually gorgeous and fun flavours. The best cocktails weโve ever had. We also had the pecan pie and again, it was the best Iโve ever had. It took a short while to come, but it was so worth the wait. Each separate layer was delicately created and placed. Service was perfect too - couldnโt fault it. It is expensive but worth it for a great. Whole experience had attention to detail and I left happy. Thank you all and particularly Stefan.
London's Best Restaurants that are most frequently booked by customers of Louie London
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878 Questions
573 Answers |
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Appointment |
I was waiting on the transfer for name but it hasnโt happened yet and my reservation is tonight , will it be an issue that is hasnโt changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueโs rankings & sales.
Congrats on 3 mil |
๐พ๐พ๐พ๐พ๐พ๐พ๐งจ๐งจ๐งจ now on to 30 mill!
Need to cancel a bid, not getting a responseโฆ how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been โmatchedโ with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
10%+ Refund Rate Medal Removal Question
Hi Teams,
I got the 10%+ Refund Rate Medal since RESY terminated my account last month.
Now my refund rate has returned to 10% which is lower than the 11% threshold.
But I can still see the 10%+ Refund Rate Medal in my profolio and my payout is still
be limited, When can I get rid of this metal?
Thank you so much for your help!
Best,
Do bids include deposits?
Do bids I would create include the $50 pp fee for restaurants like carbone torrisi etc?
Give the best answerPostpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. Iโve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldnโt do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I donโt get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, thereโs no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentineโs Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I canโt pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere