Made reservations at Marion Miami for a birthday dinner. - Marion Miami - Buy Reservations
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🤮 1/5 - Made reservations at Marion Miami for a birthday dinner.
By 👻 @Bee B., 12/28/2023 3:00 am
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Our reservation was for 10:30 pm, we valet parked our vehicle for $25.00 and walked in, the hostess greeted us warmly and advised that the remainder of the party would need to be there before they sat us. I ordered a drink at the bar and this was at about 10:25. The remainder of my party arrived at 10:35 and they sat us down at 10:46 pm, our waiter stopped by our table at 10:46 pm and said he would be with us shortly. At 10:55 pm the waiter took our appetizer menu then grabbed the menus and stated that he was taking them so we can eat comfortably. At 11:05 pm the valet attendant brought our keys back which was an indication that something was wrong because the venue should have been open until 3:00 am. At 11:15 pm the waiter came back and started to take our dinner menu and while taking the dinner order who I would assume was the chef angrily called the waiter over and spoke to him while pointing back at the table and stormed off. At 11:25 the waiter returned to the table with the hostess and announced the kitchen closed at 11:00 pm and that if we wanted to they could give us meat and the only side available was fries and the chef had left the building. I flew in from Houston, TX to celebrate with friends and family in Miami, FL. Had I known that I would experience the level of disrespect covered with racial profiling I would never have even made the reservation. Marion Miami is in Brickell, located essentially in Miami, FL which is considered a melting pot of diversity with people from all over the world crossing paths. If I can say something it would be Marion's handling of our reservation wasn't just subpar; it was an overt betrayal of trust, warranting public disclosure and severe scrutiny. In an industry where reputation is currency, Marion's actions served as a flagrant devaluation of its own brand after what we witnessed from the server, chef and hostess. To prospective patrons contemplating a visit, I strongly advise proceeding with extreme caution. IT IS 2023 and although in Miami, FL the racial undertones were extremely prevalent.
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