This is a review about the INTEGRITY of The Owner and CHEF - Matsuhisa Aspen - Buy Reservations
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🤮 1/5 - This is a review about the INTEGRITY of The Owner and CHEF
By 👻 @Kristen N., 02/02/2024 3:00 am
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This is a review about the INTEGRITY of The Owner and CHEF Nobu Matsu. We came in one afternoon while staying in Aspen (aka not a local) and had a very expensive Omaksa lunch. I went to the restroom and my darling husband paid the check. As a surprise to me he asked Chef Matsu if he sold his chef coats (they were yellow at the time and I collect chef coats) and Matsu said he did and would be very happy to get us one. My husband gave him a $100 and Matsu took our address (therefore he knew we were not LOCALS) and promised when he ordered them he would get me one and send it to us. Well we left Aspen and the hubby waited and after a couple months we started to call and inquire where the coat was. We spoke with Matsu each time and he acknowledged he knew it was us but he never had the shirts come in... so now he lied too. This went on for several months, perhaps six or seven calls and a year's time passed and we finally gave up. Incomes the internet and YELP and I have never forgotten Chef. Well Chef you know you took my money and NEVER followed through with your promise and nor did you mail my chef coat or my money back. This would make me question the integrity and honesty of this establishment on every level. Especially when Chef is the one who crafts your bill when you go to pay. And by the Way Chef Matsu I am still a size Medium in a Chef Works chef coat. And clearly I have already paid you for my coat, including shipping. Namaste
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