Excellent Food but Service Needs Improvement - Melba's New York - Buy Reservations
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🙂 4/5 - Excellent Food but Service Needs Improvement
By 👻 @AdolphM, 07/26/2021 3:00 am
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I ordered the chicken wings with collard greens and mac and cheese. My wife had the cat fish with waffle fries and mac and cheese. I also had the sweet potato pie. I thought the food was excellent, especially the cat fish, which my wife shared with me. However, the service needs improvement. First, they don't seem very organized. When we arrived, we asked for outdoor seating. We were told that we would have to wait. After about ten minutes, we struck up a conversation with a worker. She told us that we need to put our name on a waiting list. I thought this should have been told to us by the person who initially told us to wait. I think the person who failed to tell us was the owner. After we sat down, it took a very long time for someone to come over to take our order. We didn't mind because we were not in a rush but one thing did bother me, it was that the couple seated next to us, came in at least ten minutes after we were seated and their order was taken before ours. Finally, after we asked for our bill, the person we told us about the waiting list, informed us that she needed our table. We didn't have a problem with that request either, except we were waiting on them to bring us our bill. I thought she should have inquired before telling us that she needed us to vacate the table. After we paid, I had an unfinish drink and before I could finish the drink, we were told again that they need our table.
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