Morton's The Steakhouse Cleveland Yelp Reviews - Morton's The Steakhouse Cleveland - Buy Reservations
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Morton's The Steakhouse Cleveland Yelp Reviews
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21 Reviews
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One of the nicer options in downtown Cleveland.
Sat at the bar and enjoyed the conversation with the other patrons. Service could have been a little quicker but bartender was hanging around the other end of the bar socializing with her back to me. When it was time to leave I paid with cash and the bartender took way too long to bring back my change as what appeared to be an attempt to have me leave rather than wait for her to return. She continued to service other customers and kept walking around with my money. It was too much to walk away from so I waited and she eventually returned but the damage had already been done. Must have been a slow day for them....
Be the first to ReplyMy wife and I went to Morton's for a Valentines Day weekend.
We left very disappointed after spending $220 on dinner. She ordered the Sea Bass and I order the Filet with Loberster Tail. The Filet was cooked perfect, but the tail was very dry and over cooked. My wife's Sea Bass was not cooked through and was cold on the inside. It was cooked on the outside, but raw on the inside. She asked them to cook it alittle more and we got some attitude. So she watched me eat as her meal was being cooked again and I was done with my meal when she got hers. So I watched her eat. I kinda had feeling when we walked in and they had the steaks all sealed wrapped sitting on the table area by the grill. They looked like how you would order Omaha Steaks. We will not go back. We went to Red's a few years early and LOVED it, but wanted to try something different and that was a big mistake. Save your money and got to Red's.
Be the first to ReplyMorton's is a great place.
Such a good experience with the waitress. The food was good I just didn't think it was anything worth the price. But the experience was worth it.
Be the first to ReplyBest bone in ribeye steak I've ever had, we were there to
Best bone in ribeye steak I've ever had, we were there to celebrate my daughter's 14th birthday. The service was pretty good, even though our server was in the weeds and kept forgetting small things, lol. I was in the industry for 5 years so I understand. Very friendly and convenient valet right at the front so you don't have to struggle with downtown parking. The ambiance was very nice and what you'd expect.
Be the first to ReplyOrdered the bacon wrapped scallops, as an appetizer.
Very good! I ordered lamb chops. These were very good and probably the best, I have ever had. Chicken Christopher was ordered as well. This was excellant. Very nice restraunt and the waiter Rick, made it a very enjoyable experience. For dessert we had the creme Brulee. This was very good as well. Highly recommended. Last but not least, the baked potato was enormous and very good!
Be the first to ReplyService was good, my Cajun ribeye was absolutely horrendous.
$68 and it was the toughest and most dry steak I have eaten in a long time in a restaurant. If they are going to serve dog food, they should charge $9.99 and still would be cheating their customer's. I don't send food back cause why waste the food. I just do my best to warn future potential customers from wasting their money. This kind of kitchen ticks me off. I can get a better steak at Chili's. Dont waste your money on this fraud of a steakhouse. Low quality meat at high quality prices!
Be the first to ReplyWe had an amazing dinner here.
There were a couple of things that could have been improved upon but overall everything was delicious and our server Joe 2 was very accommodating.& friendly.
Be the first to ReplyFirst was lied to when called in to see if we could get a
First was lied to when called in to see if we could get a hash brown the day before... . Asked manager why we couldn't get it and he said he'd look into it... and never returned. 1 out of the 3 steaks was cooked wrong 3 times, the third time i just ate it because everyone else was almost done with theirs. Just a horrible experience. Talk about awkward. Will not be back at this location.
Be the first to ReplyWe were able to make a same day reservation on open table
We were able to make a same day reservation on open table within 45 minutes which was odd because when we just walked in they advised that they were booked unless we could find seats at the bar. Oh well, we were seated that's the main thing. It's a very nice restaurant and on the fancier end; we just came from the football game so we were a little underdressed lol. Like most steakhouses everything is ala cart and enough to share. Of course our steaks were cooked to perfection and verrrryyy good. The mashed potato was kinda bland. We ended up putting the steak truffle butter into it and it was fantastic after that. If the manager or owner reads this review I recommend putting it in and on the menu. It'll be a hit haha. Brussel sprouts were very flavorful. It was all so good I forgot to take photos ugh. Which very rarely do I do lol. Our server was good as well. I'm hungry for steak now lol
Be the first to ReplyI have been to both Marble Room and Morton's, any and every
I have been to both Marble Room and Morton's, any and every day I would choose Morton's. The service is always excellent, food is top tier, atmosphere is welcoming and comfortable, I can not say enough good. Especially if you are celebrating something such as a birthday or anniversary, they go above and beyond with cute little extras! Love it here and will be back any chance I get. Thank you, Morton's, for a great experience every time!
Be the first to ReplyMy wife and I came here to celebrate getting married and we
My wife and I came here to celebrate getting married and we had an amazing experience. The service was top notch and the food was fantastic. They really went out of their way to make it a special night for us and we will forever be Morton's fans because of it. Highly recommend
Be the first to ReplyI love fine dining and I appreciate the privilege to be
I love fine dining and I appreciate the privilege to be able to go out to eat. That being said I've been here twice. First time was mid week and we practically had the place to ourselves, it was great. Steaks cut like butter and service was excellent. Most recently we went on a Saturday. We had a reservation at 7pm but were not seated until 7:15pm. We had a bottle of wine and some beers but by 8:15pm we had still not received our appetizers. Our server was very sweet, but kitchen was behind and we decided to pay for our wine (management offered to comp it) and we left. I still will say the food I've eaten here is great and I've never had poor customer service, but the owners or whoever runs the reservations needs to be help accountable. Do not accept reservations if you do not have enough staff to deliver a fine dining experience. That is unfair to your servers and staff.
Be the first to ReplyI was actually super excited to come here.
I made a reservation for a birthday for a small group. From the start, our service was immediately slow from the delayed greet, to the delayed water, to the impossibly slow drinks (that also all came out at different times despite being ordered together). Service didn't pick up until another Morton's employee told our server that half of the table including myself were former Marble Room servers and that he'd used to work with us. Nearly everyone at the table said at the end "did anyone else notice our service got better only when he found out we were service industry people?" Service should be consistent from the greet to the bill presentation. And, additionally, if there IS a reason for the pick up in service, it shouldn't be so tacky and obvious as to why. On to the even more disappointing food: No one at our table of 6 was wow'ed. But the real standout was this salmon. Now. As someone who's served at a multitude of restaurants of many calibers, I can say that this is not a piece of protein I would put in front of any customer, regardless of the temp they ordered it. It's simply burned and gross looking. Now, what if I told you the salmon was ordered "medium rare." It's actually unfathomable to me that this was placed in front of a guest. I won't be back, and suggest everyone else save themself the time as well.
Be the first to ReplyVery good food.
I had the surf and turf. Staff was friendly considering our reservation was right before close. Nice setting for an upscale dinner.
Be the first to ReplyExcellent waiter, very attentive, friendly, and went out of
Excellent waiter, very attentive, friendly, and went out of her way to handle even one of our dumber requests. Steaks and sides were good. Most of the bartenders are knowledgeable, friendly, and patient.
Be the first to ReplyThe problem was we came for Christmas a couple of years ago
The problem was we came for Christmas a couple of years ago and everything was perfect. This year not so much. They stuck us in a back dinning room that was only manned by one overworked waiter. After being seated we waited for a long time before he came to take our drink order. After spending a long time searching he finally gave up on finding a wine list. Our food finally came and was quite good. Our sides were never delivered. The Restrooms looked to have not been serviced all night trash cans overflowing no towels ect. For a restaurant of this price range there is simply no excuse. If you don't have the staff book fewer reservations. If you have problems with your staff follow up. Our dinning experience could best be described as a cluster-####.
Be the first to ReplyReservations on open table.
Arrived early. No Valet. No Valet at nearby hotel. No street parking. No close garage suggestions. Hostess unconcerned and dismissive. No care in the world about it. Need to carry to dine at Morton's ??!!! Ok. Tried to schedule a weekday on open table. Require credit card. 50 dollar a person cancellation fee 24 hours ahead. Nope. Never going again. Twist in the wind. Goodbye. Party of 6. Going anywhere else. Let me know when that bs ends.
Be the first to ReplyAt an expensive steakhouse you expect exceptional service
At an expensive steakhouse you expect exceptional service and steaks. I received neither. I sat in the bar area which probably did not help getting good service however the steak still should have been exceptional. I ordered the 8oz filet medium rare. The steak came out medium rare to medium. However, it was very dry. I question whether is was USDA Choice instead of USDA Prime. It was the same quality that you would receive at Outback. There is nothing wrong with Outback but it is a lower quality meat thus they charge you much less. The waitress came to see if i needed anything but never asked how the food was and I never saw the manager after I received the steak. Bottom line poor quality and overpriced. Go to another steakhouse like Hyde Park or Red where you may pay a high price but at least get what you expect.
Be the first to ReplyYou get what you come for at Morton's.
Expensive steaks, but very flavorful and cooked to temp. The sides were also quite nice. We got the salmon main, porterhouse with truffle butter, and roasted cauliflower side. The salmon was presented well and cooked to temp, and had good flavor, but the portion was a little bit underwhelming for the price tag. The porterhouse with truffle butter was delicious and ended up making 2 meals because it was so big. The truffle butter was not worty the price, definitely could have gone without it. The roasted cauliflower might have been the best part, it could have made a meal by itself almost, and was very flavorful and presented well. Our server, Joshua, was exceptional and explained the menu and drinks very well. It was a great experience, but be prepared to leave a dent in your checkbook.
Be the first to ReplyThey are not friendly at all.
And the workers need to smiles sometimes made me not to go back no more. And the price is too high for a martini $18.00 dollars crazy.
Be the first to ReplyWe went to Morton's last evening for dinner.
Our server Bob quite honestly was not the most friendly person when we did not order a large meal. We also did not spend a lot of money. We have had him in the past, when we spent money on wine and dinner and appetizers and salads, but last evening he appeared to be more interested in a party of four than us as a party of two. I had the jumbo shrimp cocktail from the raw bar, grilled oysters, and sautéed spinach. My husband had a Manhattan sirloin. We did not order a bottle of wine but glasses.We will have to think twice when we are in Cleveland again whether or not we want to go to Morton's. Quite honestly, Morton's in Pittsburgh was much better.
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