Worth a try, food was near excellent, service was a 5 - Mourad San Francisco - Buy Reservations
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🙂 4/5 - Worth a try, food was near excellent, service was a 5
By 👻 @Jo Ann S, 10/12/2022 3:00 am
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While I would probably have given this restaurant a higher score the service just made it a less than a superb experience. We really didn't appreciate how good the food was until our group got together at Gary Danko the next day and discussed our experience at Mourad. The milk bread rolls were really the only disappointment - our table of 5 did not even finish 1 order. Service - When we sat down, we wanted to order some wine and a couple of appetizers to start, then told the waiter we would be ready to order the rest of the food by the time the appetizer was served. He said their kitchen didn't work that way - we had to order everything at once. ??? That's a new one on me and everyone else at the table. It just started the service on a bad tone. We were ill advised on an appetizer order, we started with 3 but the waiter said 2 would be enough. The plating size was much smaller that pictures on this website and the waiter told us that each of us would have 3 or 4, but what he meant was there three or four pieces on each plate. Hardly enough to give 5 people two pieces each. Then he forgot one of our entree's. Every mishap was pointed towards us not ordering properly. It just made all of us at the table very uncomfortable. Sitting at Gary Danko, where the service was impeccable helped us to remember that the food was mostly excellent, but the experience was ruined by the server's attitude. There are enough reviews about the food and pictures, I wont' go into those. Just wanted to give our perspective on our experience.
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