Murano London - Buy Reservations

20 Queen St, London W1J 5PP, UK

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Murano London Reviews from The Last Year

Tripadvisor: 🙂 (22) Yelp: 🙂 (4)

😍

Perfect Meal

5/5 by Wendy C on 03/11/2023

We have had a wonderful birthday celebration lunch at Murano today. The food was fabulous while Ali and her team were magnificent in taking such good care of us. We will definitely be back as well as recommending the resultant as a special place to visit. A massive thank you.

😍

Super duper!

5/5 by shielanagig on 03/10/2023

My second visit here snd it didn’t disappoint. Fabulous food and fabulous service. The staff are really great and the place has a really nice vibe.

😍

A lovely lunch with and old friend

5/5 by Andy H on 03/09/2023

The service was first class and friendly. I had the £50 3 course lunch - loved the ox shin croquettes and beautifully cooked pollack. Nice scicilian wine and and extra £8 for the 5 cheeses.

😍

5 star meal with 5 star staff

5/5 by LeaLad on 03/04/2023

Honestly one of the nicest meal experiences we have ever had. This is not our usual eating world and was a once in a hardly ever treat, however, the staff made us feel like regulars. There was no heir of superiority or element of patronising even when it was clear we were a long way out of our comfort zone in such a wonderful establishment. It was so relaxed and friendly. My son is a trainee chef and the head chef George invited him into the kitchen and chatted to him for a few minutes despite a very busy service which blew his mind. He was then presented with a wonderful gift at the end of the meal which he hasn't stopped talking about. Thank you for the personal touch and for giving us ordinary folk an experience to never forget.

😍

A lovely evening

5/5 by Simon C on 02/27/2023

I took my wife and daughter for an evening meal and it was truly lovely, the staff were attentive, the food was excellent, Having our own pub restaurant we know how difficult it can be at times but they were an absolute joy, would definitely recommend!

🙂

Beautiful meal

4/5 by cheesenpickle96 on 02/26/2023

Had 4 delicious courses, each one delicious and beautifully presented by great staff. Just the right pace too. A special meal for our anniversary. We knew the pricing so no real shocks ... 4 courses a g n t each... plus a bottle of wine between 2 Inc service charge was £330.00. The food was top draw quality prepared in a way to bring out the flavour of every mouthful. I don't think I have had such a delicious meal for a long time. Will go again when back in London.

😍

Fantastic all round

5/5 by gpd202 on 02/25/2023

We enjoyed a really lovely lunch at Murano. Amazing food and wine and outstanding service. Would have welcomed more pasta choices on the menu but the course we chose were perfect. We will be back and would highly recommend.

😍

Fabulous

5/5 by AnnaGwen on 02/22/2023

This was one of the best, if not the best, meal we’ve had. The food is the most important thing and it was AMAZING. The service was great - friendly and relaxed but knowledgeable. The space feels special but not “up itself”. If you want to eat somewhere really special, but utterly relaxing this is your place. Just fabulous

😍

Amazing evening

5/5 by Chros80 on 02/18/2023

Excellent food excellent service and a excellent location. It’s the second time we have been here and we had a fabulous evening celebrating my partners birthday. Highlights were the venison, the halibut and the duck. The Maitre D in the stunning blue suit was a real credit to the restaurant.

😍

Murano Love Affair

5/5 by Jack Lawrence on 02/15/2023

My girlfriend and I visited Murano for a Valentine’s Day treat and I haven’t stopped thinking about it since. I’d heard good things about Angela Hartnett's restaurant in the heart of Mayfair, but the reality superseded my high expectations. There was no gimmicky Valentines Day menu which we appreciated, and so we choose 4 courses each with wine pairings from the a la carte menu. The service was impeccable and we were made to feel like royalty. To be honest, we could have filled up on the complementary bread before the real show even began. Fan favourites were the mushroom risotto, mackerel, cod cheek and venison. The wines were expertly matched and varied in style and origin (all from across the Mediterranean). Make sure you bring your big wallet or purse and really make the most of it.

😒

The service was definitely confusing.

3/5 by Julie Y. on 11/13/2022

One of our servers seemed to be a trainee and she probably could have used a bit more supervision. The food was good but, I think I expected more. The squid ink pasta was amazing but the fish main just didn't sit well with me. The lunch set menu really is quite the value and I will definitely be going back.

Read More in Murano London Yelp Reviews

😒

Service was confusing.

3/5 by Jeffrey G. on 10/08/2022

Food was good but not one star. It's more eclectic than Italian.

Read More in Murano London Yelp Reviews

🙂

Great food, impeccable service - not much atmosphere.

4/5 by Ray S. on 08/30/2022

The silence is deafening. Ideal setting for a group of foodies who are determined to find some of the best northern Italian cuisine in London.

Read More in Murano London Yelp Reviews

😍

If you enjoy Italian flavours - visit!

5/5 by eeyore104 on 08/06/2022

We have just had an excellent meal. A friendly, relaxed atmosphere. We were well looked after and the food tasted incredible. The standout dish was the passion fruit soufflé - I can still taste it, delicious. I was also happy with the prices. We felt the bill was very reasonable for the quality.

🤢

overpriced and only ok food

2/5 by Sandro A on 08/04/2022

The Mirano was overpriced, borring and poor meny, the food not even good and stiff quite atmosphere. Go to murano cafe at st james instead, much better. We were their for s family lunch, Regards Sandro arcari

😍

Mrs

5/5 by Rachael M on 07/25/2022

Being a fan of Angela for many years it was only eight that we finally could visit on our diets child free trip to London. We weren’t disappointed. From the moment that we arrived the staff were extremely friendly efficient and welcoming. We discussed at length with the sommelier the wine list which was an interesting conversation and we chose a beautiful Chianti. The champagne we had on arrival was one I haven’t tried before and was crisp and really fabulous. The food did not let us down, every mouthful offered something delightful, the flavours were incredible, - sorry if that sounds pretentious but it did and it’s only when you taste food this well done that it happens. It was also a visual delight. Highly recommend to anyone interested in amazing food in a wonderful location. A special mention also to Victor who did a great job of serving us , well done hope to see you soon. See you again soon I hope.

😍

A classy and memorable dining experience

5/5 by DDFJun11 on 07/06/2022

This was a family gathering, including overseas visitors, and our expectations of a high-class dining experience were not only matched but exceeded. All in our party chose the 3-course option, and the food experience was outstanding - servings were compact rather than large, allowing the elegant and stylish flavours and lovely presentation to be savoured. The standout dish was the pea risotto. The wine list was extensive and admirable, though fairly pricey. Our chosen wines were fantastic. Service levels were very high - well trained staff, and a large service team.

😍

Great spot just off Kurzon Street, formerly a Gordon Ramsay

5/5 by Peonia E. on 07/02/2022

Great spot just off Kurzon Street, formerly a Gordon Ramsay restaurant but now it is much much better! Dinner is delicious but I think lunch is the best value they have several menus to choose from with numerous courses, we selected the simple lunch menu and it was ample for our hungry group. Started off with delicious bread, shaved Serano ham, olives and some Parmesan churros, all complementary. Next I had the grilled asparagus deliciously interesting and pollock, a light flaky fish similar to cod. Dessert was a wonderful raspberry tart with crème fraîche. Wine was a fairly reasonable Austrian Gruner Veltliner, delicious!:-)

Read More in Murano London Yelp Reviews

😍

Classy and gorgeous.

5/5 by gabe88 on 06/29/2022

Just so beautifully looked after from start to finish. Amazing food and loved the staff. Had all the time in the world. Lovely service, and what we ate!! Nothing stands out as it was all really really good. Left feeling very full indeed which is always a bonus. Highly recommended. Its just a class act.

😍

Excellent

5/5 by Jo A on 06/18/2022

Visited here and would love to go back again Food out of this world but the main thing for us was the staff. Every one of them attentive, knowledgeable and so nice it made our evening. Lovely experience

😍

Star cooking without pretension

5/5 by Anne J on 06/17/2022

After reading such mixed reviews I am delighted to say that we enjoyed our family lunch immensely. Ally the sommelier was welcoming and besides the wines explained the various choices available on the two menus. Murano could not have been more flexible. We all had the lunch menu but chose a risotto from the vegetarian menu as a starter. Despite the heatwave the restaurant was pleasantly cooled by the a/c. Needless to say the food was first class. This is star cooking served by attentive staff and unpretentious. How refreshing.

🤢

Over-Served, Over-Seasoned, Over-Priced, Under-Delivered

2/5 by Big Yellow on 06/11/2022

It pains me to write this since I have genuine admiration for Angela Hartnett. I am afraid my experience was poor after a visit for my wife's birthday. The meal was overly rushed, we were on the first sitting at 7pm but the pace of the meal was ridiculous, which given the restaurant was half-full seemed a little unnecessary. A fantastic mix of bread, olive oil and ham was presented to us after the amuse-bouche was taken away. I wasn't even half way through a slice of lovely sourdough when our starters were presented. We asked the sommelier (who was very good) to pair wine with each course but the courses were going at such a speed - you couldn't drink fast enough. My burrata starter was overwhelming, far too much cheese to deal with. Everything had too much salt. The halibut was over-cooked to the point it might as well have been mashed and that was an additional £10, the asparagus with the dish was a joke, one and of it shredded could be used to floss your teeth, if you could actually get a knife through it. These were all things we could live with then the lamb (another £10 premium) came out, which literally would have needed a macerator to break it down, it was ridiculously chewy and ridiculously bitter. I rejected the dish and to their credit the 'chef' acknowledged the poor quality of lamb and offered me the Jacob's ladder as an alternative. I appreciated their offer but since my wife had nearly finished her meat course and I was losing faith I politely declined putting it down to just a bad dish on a bad day, these things happen. 5 mins later despite me declining the dish and my wife finishing her meat course, I was delivered Jacobs Ladder. When I said 'thank you, but I did say I didn't want it', they had said that regardless of that conversation they thought I should have it as a replacement (and in fairness on-the-house). It was the last straw for myself and my wife, I said it wasn't necessary and I didn't want the dish but it appeared that my opinion didn't matter. We left, £311 lighter, just over an hour into the experience (three courses, 1 amuse-bouche and 1 serving of bread in just over an hour) and bitterly disappointed. Over served, over seasoned, overly fast and very well below Michelin star quality. If I wanted fast food I would go to a chain restaurant, probably ingest less salt and have it cooked on-point - it just wouldn't be matched with great wine which the fine sommelier did, it was a shame we had to gulp it down rather than savour it. I appreciated their attempt to rectify a problem that was known to them, but if I say I don't want something - surely it is simple. Very sad day, and definitely the worst premium restaurant experience of my life, certainly not worth any Michelin star.

😍

Anniversary lunch

5/5 by amitabh k on 06/05/2022

From the welcoming front of house, the knowledgeable staff and delicious menu. We chose the days menu consisting of our Wye valley asparagus followed by the pollack main course . Before this the amuse bouche of the focaccia bread slivers with their copa ham together with delectable extra virgin olive oil. Each morsel of the starter was bursting with taste and freshness . The main course of pollack fish perfectly cooked , mussels and a delicious sauce. The mussels were served out if the shell swimming in the mouthwatering sauce. The dessert of marinated strawberries, basil sorbet and a refreshing summer cucumber granita were very yummy. The after dessert petit fours added to the special touch .

😍

As expected excellent food

5/5 by Steve D on 06/04/2022

A great new find for our group who were traveling for a day out in London. Our day finished at Murano,s which did not disappoint. The end of a wonderful birthday day for my daughter. We decided on a 3 course setting with most of the menu selected by our group so we sampled many of the choices on offer. All were extremely happy with the quality and presentation. We will have special memories !! Special mention for the Jacobs Ladder and all the staff. Outstanding.

🤮

I would leave zero star if I could. It was the most horrible Michelin experience of my life

1/5 by Jing on 04/07/2022

I would leave zero star if I could. It was the most horrible Michelin experience of my life after visited more than 50 Michelin restaurants all over the world.

Last Saturday my friend and I visited Murano for the first time, we were so looking forward to visiting as it was Angela Hartnett’s restaurant and it was a special occasion weekend lunch to celebrate my friend’s new job offer, I even called the restaurant to make sure everything would be ok on that day, but it has been ruined completely.

We have ordered a 6 courses lunch but only been served 4 courses, then suddenly we been told the table would been taken back in 3 mins. So we have to leave the restaurant without the cheese course and dessert. They said wouldn’t have time to serve us these two courses, but we had enough waiting time to finish all our bread and antipasto.

We have never been informed that there was only 2 hours and half to have this lunch, not even a reminder when we ordered the 6 courses menu or during our lunch period. If so, we could order a 3 or 4 courses menu. They said they could set up a table for us outside of the restaurant to contiue our experiences, but it was only 7 Degree outside and very windy on that day, the dessert definitely would blow away if we sit outside.

We have tried to make a complaint, but the manager told us this was always the way they treat each guest, she did not offer an apology or any other form of compensation.

The food was well presented but we found it bland and lacking taste and flavour which was very disappointing as well. Not Michelin star standard and not worth the money. So overrated! It was overall a very bad experience. I would NEVER recommend anyone to eat here.

😒

Disappointed

3/5 by K411tea on 04/04/2022

We were so looking forward to visiting, a special occasion with friends on.

My starter was just average when I wanted to be blown away. The risotto my husband had was delicious.

My main course was excellent I had the Jacobs ladder . One of the main dishes was cold and was sent back to the kitchen.

It just took away from the evening when we all had high expectations. Especially when there is so much choice in the city.

I did give my feedback to the manager and also with the main dish being cold there was no good will gesture for example.

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Reviews

Worked perfectly!

😍 5/5 Review by AcceptingVessel63 (03/09/2023 6:29 pm)

Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.

Got into Nobu Malibu

😍 5/5 Review by EnamoredList61 (03/03/2023 8:41 am)

Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!

Very easy

😍 5/5 Review by EnchantingMass27 (02/13/2023 6:57 am)

Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future

Fabulous Lunch

😍 5/5 Review by FascinatedSnake33 (02/05/2023 3:09 pm)

I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!

Great reviewer team

😍 5/5 Review by ActualBoot15 (02/03/2023 11:03 pm)

Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!

1 Thumbs Up

Incredible

😍 5/5 Review by ImmortalApple60 (02/02/2023 5:20 pm)

I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.

Best platform out there!

😍 5/5 Review by AwakeDecision53 (02/02/2023 12:23 pm)

Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!

This app is life changing

😍 5/5 Review by AcclaimedWine28 (01/26/2023 7:45 pm)

This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!

1 Thumbs Up

Worked perfectly

😍 5/5 Review by ExhaustiveDiscovery71 (01/05/2023 12:53 am)

Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.

NOBU Atlanta

😍 5/5 Review by CorrespondingJewel46 (12/30/2022 8:23 pm)

Amazing and easy process

Success on Short Notice

😍 5/5 Review by EnforceableUmbrella69 (12/22/2022 11:59 am)

Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.

Worked perfectly, thank you!

😍 5/5 Review by FabledChange61 (12/15/2022 7:24 pm)

This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!

Worked flawlessly!

😍 5/5 Review by ArtfulChange26 (12/05/2022 6:25 am)

Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.

Last Reply by CelebratedStreet63 (03/15/2023 4:29 pm)

16 Thumbs Up

5 Replys, 2 comments

Love this app!

😍 5/5 Review by DeliberateScale19 (11/30/2022 11:45 am)

So glad I came across this app :)

Last Reply by DecadentRoof69 (01/30/2023 2:54 pm)

7 Thumbs Up

2 Replys, 0 comments

Quick table in Miami

😍 5/5 Review by AppealingOpinion58 (11/29/2022 2:21 am)

I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here

Last Reply by DecadentRoof69 (01/30/2023 2:54 pm)

7 Thumbs Up

1 Reply, 1 comment

Prime time, great meal

😍 5/5 Review by AvidUmbrella31 (11/25/2022 8:07 am)

So easy and had a prime time which I can never seem to get on normal res apps. So worth it

Last Reply by DeliberateScale19 (02/01/2023 6:42 pm)

3 Thumbs Up

1 Reply, 0 comments

Got impossible NYC res

😍 5/5 Review by DapperBasket31 (11/16/2022 11:13 am)

instead of waiting weeks I got my 4 charles reservation instantly

Last Reply by FamousStation67 (01/10/2023 7:55 pm)

3 Thumbs Up

1 Reply, 0 comments

Worked perfectly to get into Carbone. So delighted

😍 5/5 Review by ForeseeableInsect17 (11/13/2022 6:56 am)

perfect

Last Reply by MaternalRecord73 (01/22/2023 3:32 pm)

2 Thumbs Up

1 Reply, 0 comments

Worked well, got me into a restaurant with no availability

😍 5/5 Review by ExpressionisticSuggestion35 (10/29/2022 8:09 pm)

I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.

Last Reply by AuthoritativeUmbrella71 (12/01/2022 9:40 am)

10 Thumbs Up

3 Replys, 1 comment

Last minute reservation for Delilah Las Vegas

😍 5/5 Review by InformedStretch72 (09/29/2022 1:00 pm)

Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍

Last Reply by AuthoritativeUmbrella71 (12/01/2022 9:41 am)

8 Thumbs Up

3 Replys, 2 comments

It works!

🙂 4/5 Review by ChattyPeace47 (09/04/2022 2:30 pm)

Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!

Last Reply by ZestfulSeed54 (11/29/2022 9:45 am)

4 Thumbs Up

2 Replys, 0 comments

Money transfer

🙂 4/5 Review by GutsySalt20 (09/02/2022 11:13 am)

As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.

Last Reply by BraveHand53 (11/28/2022 4:49 am)

5 Thumbs Up

1 Reply, 0 comments

Love this app

😍 5/5 Review by ImpassionedOffice37 (08/02/2022 5:38 pm)

Got to go to places otherwise unreachable

1 Thumbs Up

Easy Access

😍 5/5 Review by EthicalLetter14 (08/21/2022 9:10 pm)

Very easy to get into one of the hardest restaurants to reserve in New York.

Last Reply by EnjoyableJelly34 (11/14/2022 9:34 am)

5 Thumbs Up

2 Replys, 0 comments

Worked like a charm

😍 5/5 Review by ExactMass18 (07/31/2022 11:24 am)

We were very pleased with our experience at Scarpetta. It made our anniversary very memorable. The reservation was seamlessly transferred into our name.

2 Thumbs Up

Whose name will my reservation be under when I arrive at the venue?

Question by FluffyStar64 (07/09/2021 5:10 pm)

Best Answer It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!

Best answer by ColorfulRod45 (07/09/2021 5:17 pm)

1 Thumbs Up

1 Answer, 0 comments

Working on your bid?

Question by DemurePain59 (10/01/2021 1:24 pm)

Best Answer Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.

Best answer by EvocativeFold67 (10/02/2021 4:37 pm)

2 Thumbs Up

8 Answers, 1 comment

Process after bid is accepted.

Question by EvocativeFold67 (09/17/2021 8:11 pm)

Best Answer Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.

Best answer by ColorfulRod45 (09/17/2021 10:07 pm)

3 Thumbs Up

1 Answer, 2 comments

Where do the Reservations on AppointmentTrader come from?

Question by ColorfulRod45 (07/13/2021 3:55 pm)

Best Answer Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.

Best answer by FluffyStar64 (07/13/2021 6:05 pm)

3 Thumbs Up

10 Answers, 1 comment

What happens if my bid expires unanswered?

Question by FluffyStar64 (07/08/2021 5:55 pm)

Best Answer Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.

Best answer by ColorfulRod45 (07/08/2021 6:28 pm)

2 Thumbs Up

4 Answers, 3 comments

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Murano London User Reviews & Question Forums

Murano London Yelp Reviews

Latest Reviews On Yelp

🙂4.0/5 from 10 reviews

Last review : This is our go-to restaurant for a great meal in London.
By Jonathan D. (12/19/2021 12:00 am)

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Murano London Tripadvisor Reviews

Latest Reviews On Tripadvisor

🙂4.1/5 from 19 reviews

Last review : If you enjoy Italian flavours - visit!
By eeyore104 (08/06/2022 12:00 am)

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AppointmentTrader Platform Reviews

Reviews from real people using AT!

🙂4.4/5 from 173 reviews

Last review : What a Restaurant!
By ExpansiveTop42 (03/16/2023 7:25 am)

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Restaurant Transfers FAQ

Questions around how AppointmentTrader works for Restaurant Reservations

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Last question : stumbled on this, need some thing answered please
By ConfidentialColor61 (02/07/2023 10:39 am)

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Last question : Where can I find my reservation detail
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