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Nando's Belfast - Victoria Square Tripadvisor Reviews
Latest Reviews On Tripadvisor
10 Reviews
0 Replys |
Perfect lunch
Popped into Nando’s for a spot of lunch before we headed to the airport. 1st visit to this venue and was very impressed throughout. Food was excellent staff pleasant and polite. Special mention to Joe and Coco(hope that’s the right spelling) who made us feel very welcome. Hope to return soon
Be the first to ReplyNo, just no
Ordering yourself through the app, which means a group of friends either has to order separately or pay with one card. Have to create an account and jump through the hoops to order. Why can’t waiting staff take an order? What is the point in ordering yourself and serving yourself? Why is the staff not coming to the table to take a n order like everywhere else? It would be so much easier and faster for the customer. Never again! At this point food doesn’t matter, the experience is just ao underwhelming and poor
Be the first to ReplyFilthy
I visited with my daughter and was extremely disappointed. Not the regular “Nando’s” experience. Restaurant was filthy and staff aloof and couldn’t care less. With Covid I’d expect more cleaning but to the contrary. Floors and windows disgusting. And cutlery filthy. And to top it off no spicy rice (server said due to brexit). Chicken burnt black
Be the first to ReplyDisappointing!
Waited 45 minutes for a table. Very cumbersome ordering system, had to scan a qr code, order online & pay by card - wanted to pay with cash but weren’t told that this wasn’t possible until after we had taken our seat after our 45 minute wait!
Food was average. Very skimpy portions of fries. No rice available. 2 of us had the chicken pitta, very thin chicken breast which was lost in the bread.
Very bad value for money!
Better go to KFC
I took the kids (ages 9 and 20) for a lunchtime treat.
Well, this place gets the silver medal for cheap cuts of chicken and general stinginess. I ordered the sunset burger. It consisted of 1 (not 2 as it says on the menu) chicken thigh in a bap so small that it would leave a Belfast rat with a hungry belly. I thought someone had put one of those jelly sweetie burgers on my plate by mistake. I ate it in 3 bites. My son had butterfly chicken which he said was alright. My daughter had the kids chicken burger which arrived slathered in sweet chilli and mayo sauces, rendering the bread inedible. ( what kid eats that stuff?) The bread part was no big loss as there wasn't enough of it to choke a seagull, many of whom seem to have voided their bowels on the glass roof of the restaurant making for an interesting view. (seriously guys, Belfast has nearly as many window cleaners as taxi drivers, maybe give one of them a shout?)
To add insult to, well, insult, you have to book your food through the website, and to do that you have to create an account. The waitress literally comes to your table with a menu, so wtf is that about? And you can only pay with Google pay, seems they don't take cash or card there. Good luck with getting a tip guys, if my cash isn't good enough to pay with I won't be soiling your pockets with it, especially with the surly 'take it or leave it' attitude of your staff.
All in all, paid £33 for about a third the amount of food you'd get in KFC, and KFC's tastes better. Won't be back.
Great experience for an allergy sufferer.
Was unsure if I would be able to eat here as I am gluten and dairy intolerant, but I need not have worried, they were amazing, the manager looked after me so well.
They give you an iPad with the allergens listed for everything on the menu, which means you can choose without fear of being unwell.
Once ordered the manager made sure it was all cooked correctly and brought it to me herself, such amazing service, can’t thank them enough, other eateries could learn a thing or two.
Was great being able to eat out with family without the usual anxiety and no eye rolling from the serving staff which you get in some restaurants the moment you mention an allergy or intolerance.
Couldn't fault it
Came for a meal with my sister and could not fault my visit, found the servers to be very attentive and our food was delicious and arrived very quickly, will definitely be visiting again. Well done to all the staff working during these hard times for hospitality.
Be the first to ReplyMediocre food, customer service just as bad.
Visited Nando’s, thought due to its busy nature it was good, unfortunately when me and my partner got there and ordered, took ages for our drinks to arrive (they came one at a time with the second coming a lot later than the first). The food came out and chicken was JUST about cooked, bits and pieces were pink with some parts looking unbelievably undercooked. Butterfly chicken wasn’t too bad but the chicken thighs were rank. My partners knife still had left over food from previous use and hardened residue on his plate.
Staff walked clean past us any time we tried to ask them for a refill and ended up getting our first refill after we had finished eating, despite finishing our drinks just as we started to eat. Picture is from the middle of the butterfly chicken.
Management treatment of staff terrible
Was eating my food ( which was cooked great) when heard a young girl telling a colleague that she had such bad back pain she threw up on her break when she told the guy manger on shift he told her to wise up and get started on her close!! It wasn't that busy don't understand why he couldn't of sent the young girl home! Terrible managed restaurant won't be back after seeing how he then lost on social media about the staff swearing! Maybe if you treated the staff better they would have helped out and did the extra thing at the end of the night?? Very unprofessional.
Be the first to ReplyGood foos
The staff were very helpful, although with the new rules in play it was difficult to get a member of staffs attention to get a drink but besides that no complaints! Food was lovely and hot but was disappointing that they don't do the red pepper dip now.
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