Excessive Wait Time - Nick & Sam's Dallas - Buy Reservations
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🤮 1/5 - Excessive Wait Time
By 👻 @Rocio, 09/17/2023 3:00 am
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I made a reservation on Saturday, 9/16/23 to celebrate my boyfriends birthday. We got to the restaurant a few minutes before our reservation but it took us nearly 10 minutes to check-in. Once we checked-in, we were told to wait at the bar. We waited over an hour to get seated. The bar was extremely crowded that everyone kept bumping into one another. The staff seemed very unorganized. I expected a better operations system considering the reputation this establishment has. Once we left, valet took over 30 mins trying to find our car. It appeared that the valet team lost the ticket number associated with our car key. The experience was very disappointing and this is the last time I will be visiting this restaurant. I would not recommend this place to any friends or family.
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