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Oblix London Tripadvisor Reviews
Latest Reviews On Tripadvisor
27 Reviews
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Exceptional
Views spectacular, service wonderful (the lovely MIHAI - professional, warm, attentive, unobtrusive) food remarkably good and vibe chilled
Be the first to ReplyThe best of nights.
We had a great evening here. Terrific atmosphere, we dined in ‘The West. We a window table 5 in our party) my wife being disabled with a foldable walker had the best of care by all the staff. Food was upto expectation as was the wine. No pressures to vacate our table, we were here for nigh on 4 1/2 hours. Expensive of course, but look where you’re dining. Will definitely be returning.
Be the first to ReplyOblix: never again
I’ve been to Oblix several times. Always enjoyed. It was one of my favourite restaurants in London. However, about a month ago I went there with my family and, despite having booked a window table, we were put on the worst table of the restaurant. Very bad experience. Today we decided to give Oblix another chance and went there to celebrate my wife’s birthday. To my surprise they did not allow me to drink a special wine I brought to celebrate (La Véritè 2000), because “they do not do corkage”. In addition, they said they have a extensive wine list, so they do not allow guests to bring their own wine (note that obviously I was willing to pay for corkage). Disappointed, I ordered a Viña Ardanza from the (relatively modest) wine list. They did not have the wine in stock…. I had to find another wine, that was fine, for sure. What amazes me is that when you receive the reservation confirmation of mail (a “contract like to mail”), they inform you almost everything about the conditions of your dinner. But not a word is said about corkage…. Basically, I believe they don’t care about their guests. It’s sad. I’ve being there many times and enjoyed. But today was the last one. Two bad dinners in a row is enough.
Be the first to ReplyExcellent all round
We visited Oblix West yesterday for brunch, to celebrate my birthday. The service was fantastic and the food was excellent. All the dishes from the £69.00 menu were of exceptional quality. While this is not the first time I've been to this restaurant, it was the first time since pre-lockdown (2020) and it was great to be back. Added to the good food, the other bonus of having a top-class brunch were the great views of London. All in all a great afternoon and we'll definitely be going again in the future
Be the first to ReplyAmazing
My mum and I have had many afternoon teas across london, but this was just amazing. The sandwiches, the scones, the service from our server Georgia was just absolutely perfect. The view was beautiful and mum and I and the best time and will absolutely be back
Be the first to ReplyFabulous
Outstanding setting, book a window view. Unbelievable food, fine dining at its best. Excellent customer service from staff who are genuinely helpful and friendly. Not a cheap experience, but you do seriously get what you pay for. Sides are a good portion so share if you want to cut costs.
Be the first to ReplyMixed Experience
Mixed experience - unfortunately after dinner had the unpleasant misfortune of encountering an extremely bad attitude staff member “Mimi”, when you spend hundreds of pounds somewhere you expect consistently decent service. The food was excellent the service after abysmal.
Be the first to ReplyDisappointed
Wasn’t very impressed. Been here before and have loved it but this time service wasn’t great with some drinks being forgotten or wrong orders being brought and our steak being cooked incorrectly. Not great experience I’m general given past experience and price paid.
Be the first to ReplyA Treat
I took my son here on the February 1/2 term as we had a night in London. From the Shard Restaurant entrance to the lift going to floor 32 and entering the restaurant , the view hits you and it’s amazing! The Restaurant has a great busy energy, the staff are great and execute great service. We had the squid and burgers and they were excellent along with the wine. Of course it’s not cheap - think of the overheads - it’s in the Shard! Ignore the negative reviews, the view and the Shard experience alone is worth it.
Be the first to ReplyWonderful place!
An amazing view over London accompanied with wonderful food. We went there for our wedding anniversary and we’re treated to first class service. Very friendly staff and a knowledgeable semelier made for a magical evening! Delicious food, great atmosphere and amazing views! What more could you ask for!
Be the first to ReplyAverage food, Great View and amazing service.
We visited for an anniversary dinner this past week and really enjoyed the experience but to be completely honest the food was average and reasonably priced, however, the service was amazing. Matt and Claudia were absolutely fantastic from the moment we arrived to the moment that we left. Matts's menu knowledge and attention to detail were fantastic. Claudia's energy was infectious and really elevated our experience. Without this great service, this review would be a three-star and not a five star review so I feel that Claudia and Matt really deserve a special mention and complelty transformed our experiance at Oblix!
Be the first to ReplyAverage
The food is average. We went for the tasting menu which is certainly a lot of food but not one course that i thought wow. Would have preferred half the amount of food but twice the quality.
The staff are poor and don’t seem to be trained in fine dining.
In my opinion you are paying for the location. As the views are great.
I’ve had better food in restaurants that cost half as much. Save your money and eat else where.
Celebration Dinner
9 of us came to Oblix West for a celebration dinner and it was nothing but excellent from start to finish!
The service and food were exceptional. We had the set menu and each course was just fantastic! Worth the price you pay.
And finally the views! What can I say! If you want a breathtaking spot to eat dinner and see London I would reccommend Oblix.
Will definitely be visiting again.
Forgotten about at Oblix The Shard
First time here and greeted at the entrance to Oblix with a polite friendly welcome. Staff checked our reservation and accommodated our 30 min early arrival by taking us through to the bar as our table understandably wasn’t ready. They also explained that ‘someone’ would come and ‘take us to our table when the table was ready’. We Sat at the bar and had a drink until 1440hrs (reservation was 1430) when I politely reminded staff that we had a reservation at 1430hrs. The staff member said she would find out…. She never came back and 5 mins later we saw the ‘staff member’ dealing with other people. At 1445 I asked another member of staff whom asked to see our confirmation email which I showed, to be then informed ‘we were over the other side in the other part of the restaurant’. Having never been to Oblix and to be told by staff on arrival ‘that someone would come and show us to our table when ready’. We did not expect to be treated this way. We then had to wait to see if ‘our’ original table was still available?? Thankfully it was and we were taken through ‘to the other side’. Food and service was amazing, however whole experience hindered by being ‘forgotten about’… this was a birthday surprise for my wife…. not acceptable really….
Be the first to ReplyNot great at all
I had booked this for my husbands birthday in November 21. I found the front of house staff were inexperienced and very unhelpful- we had arrived a little early and had a drink at the bar but had asked if our table happens to become available early to let us know, they didn't even try to accommodate and made a huge deal out of it. However the waiter was lovely and had great knowledge on wines but unfortunately the food was relatively average for price.
Be the first to ReplyAverage
we had a dinner reservation on a Saturday night, say reservation would get was quite late but that was fine. We arrived slightly early and they put us at the bar however they kept moving us round the bar in order to make with other people and other reservations. This was a little bit unprofessional. However they gave us free Prosecco. we were escorted to our table and offered a free starter to make up for the late reservation. this was nice. However I had the burger which was very very average. The night wasn’t actually that expensive due to late reservations and unprofessionalism.
Be the first to ReplyExcellent food with great views
What a wonderful place to eat. We went for the ten course chefs taster meal. What a treat. Truffle, steaks, whole lobster and amazing desserts all coupled with a wine chosen by the sommelier to go perfectly with all the dishes. And the service is amazing too.
Be the first to ReplyFantastic food, drinks, location and staff. A real occasion.
Had the rose brunch at £79 a head. Includes cocktails and wine. Drinks were plentiful, couple of cocktails to start and wine topped up. Mocktails for my son. Food was fantastic, many starters to share and great main options. My daughter requires gluten free food and much of the menu could accomodate. They emailed all the options before we arrived and even called to check ok. We were celebrating her 18th birthday and they did a special pudding. The setting is amazing. Staff were equally brilliant, really attentive and friendly. Really recommend and will return.
Be the first to ReplyA little disappointed
I booked a table for drinks many weeks in advance. On the day, I received a call telling me that our reservation was being put back an hour as they were now opening at 6 instead of 5. This was inconvenient due to other plans we had but we decided to go. When we arrived we were taken to a booth, we explained we wanted a view, not to be hidden away, so we’re shown to a ‘counter’ instead. We sat here and had two cocktails each. I then discovered we were in Oblix West. My reservation was Oblix East. Unfortunately the person phoning to advise me of the change of time didn’t feel it necessary to advise me of change of location. The Oblix East has much better views which is why we booked it. There was no real explanation or apology. Had we had this we wouldn’t have been as annoyed about it. When you arrange a trip to London and treat yourself to the best they have to offer, it’s disappointing to feel that you are insignificant. Not important enough to be honest to, to be explained truthfully why your reservation needed to be changed ( which was because they had accepted a booking for a private party in Oblix East by the way) the staff at Oblix West were very friendly and helpful and cocktails were delicious.
Be the first to ReplyVery expensive but pleased we went
We were very impressed with our meal here however the prices were wild!
£16 for a salad to start and it was quite literally three pieces of large lettuce and some thin ham / bread.
The food was of a high quality
The vibes and views were amazing
But I would only visit once
Expensive service charge abd expensive side dishes.
Food was not good. Bread hard, steak chewy Expensive add on charges for side dishes Great views"
All in all the bill was not worth it sadly.
It's great for just drinks
Unbelievable customer unfriendly
Very inflexible and customer unfriendly up to the GM Carlos Torres. Were 2” late (beyond the 20” alliwance) because of security line and a waiting line at checkin. They made us then belief that we lost the table to people on the waiting list. Liars!! They don’t let people in without a reservation. We are very regular guests and even then he kept lying straight in our face. Just unbelievable!
Be the first to ReplyAbsolutely wonderful
I can't recommend this bottomless brunch enough! The service is amazing, the food was consistently great and the rose was delightful. Will definitely be booking again!
Be the first to ReplyFantastic service and food
Booked a meal in the east restaurant and was blown away from the moment the lift took us up 32 floors in 15 seconds. Awesome surroundings and brilliant views even though it was dark. All this was dwarfed however by the friendly service and of course the food. Our waiter for our experience was Silviu and he could not have been more helpful. We chose the”Oblix easy” menu that included a 3 course menu with a bottle of wine for £58pp. Excellent value for money. We will definitely be back.
Be the first to ReplyDisappointing Service
There was no table set up for us despite having booked and paid a deposit. The staff were dismissive and did not try to accommodate us. Service was slow and intermittent. Despite the view the rest of the experience was poor for a 18th birthday celebration.
Be the first to Reply