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🤮 1/5 - Oe-NO-NO-tri.
By 👻 @anassau, 02/23/2024 3:00 am
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We have eaten at Oenotri many time over the years since it first opened on our trips to Napa. It has always been a fun and a delicious dining experience until tonight. Tonight was a horrible experience. We made a reservation two days in advance and we let them know it was our Anniversary. Obviously, no one read the notes in our reservation that it was a special occasion. While I was parking the car the snooty hostess tried show my wife to the worst two top in the restaurant, stuck in a corner up against a wall. Finally, after my wife said we would like another table we were shown to two other tables. That she was told they were "reserved" prior to that. No one from the staff told us glad you are with us on your anniversary or offered a cheap glass of sparkling wine. The straw the broke the camels back was when five people sat down at the table next to us, They were immediately presented with amuse bouches. That was it for me. I went and sought out the manager telling him what had happened. He made up some lame excuse and apologized. He offered to send out something for dessert on the house. I told him that was unnecessary as the damage had already been done and we had eaten their two days prior and didn't even like the desserts on the menu. Anyway, I asked the server for the check. Before she returned back with the bill two desserts and two glasses of dessert wine were brought to the table. Happy Anniversary was written on the plate. Happy Anniversary indeed! Do you know that the manager didn't even have the courtesy to take a minute to come to the table and apologize to my wife. That would have gone a long way more than some desserts and dessert wine that we didn't even like or want. Also while I am at it the server didn't even bother to give us new plates and silverware when the entree came. Needless to say the bill came I signed for it, left a substandard tip (which I never do), we got up and left their peace offering uneaten on the table and bailed. What a crappy way to spend a happy occasion. Very disappointing.
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