Tasteless in passion, creativity and service. Underwhelming, overrated to say the least. - Oncore by Clare Smyth Barangaroo - Buy Reservations
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Barangaroo's Best Restaurants that are most frequently booked by customers of Oncore by Clare Smyth Barangaroo
Ranked #14 in Barangaroo's Best Restaurants.
🤮 1/5 - Tasteless in passion, creativity and service. Underwhelming, overrated to say the least.
By 👻 @Jatam, 08/26/2023 3:00 am
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My recount on some of the highlights below: Ambience of the restaurant was that it was far too noisy, wasn’t able here ourselves and also the waiters explaining the food clearly - very hard to hear, mostly unable to capture it. To further add to this ambience, complete overload of staff. Very much unnecessary when they would just casually talk to each other doing nothing. Too many people just walking around the small area that it seems - quite disproportionate. Everyone in the kitchen and working in the floor just looked stressed, tired, unhappy which all contributed to hindering our enjoyment of the food. Serving etiquette for a place like this, expected much much better. Sometimes serving female members on the table last when they should be served first - very inconsistent throughout the night which was not helped by different waiters (of varying experience) managing our table. Bread served was cold. Not the norm that I’d expect. Even in airplanes you get warm bread - doesn’t give me the sense of freshness and the effect of having the butter melt on the bread. Going back to inconsistency in staff experience, there was one time a waiter had almost forgot to explain one of the dishes for a guest (as he’d ordered a different set menu). Again, something that I wouldn’t expect for such a restaurant’s reputatIon I’ve read about. On top of all this, the waiters seemed to be rote learning the menus - instead of addressing us and talking to us about the dish we were served, they addressed someone in “mid-air”, eyes looking up as if reading from a teleprompter, very strange. Sauce pouring was very inconsistent, some guests receiving a noticeably greater amount or a lesser amount. Simply distorts the whole experience, very unacceptable for a restaurant 3 hatted. Wiping the table seems to be all an “act” from the staff. Every time they came to supposedly wipe off crumbs/spillovers - they always seem to keep missing the actual crumbs. If you have 2 eyes, you should use them. You should consider coming here if you want to try the most expensive potato. It’s not a gratin but simply a whole single potato that isn’t even complete (both top and bottom cut off), garnished with some caviar. There is a significant problem when everyone on the table just talks about the sauce/gravy only. One of the desserts called Lemonade and Honey, was quite sour. Unable to the honey and overall reminded me of the honey lemon flavoured Strepsils. Another dessert was their signature ‘Core Apple’. Mine came with a bit of dent on the surface and the bottom of it was not cleanly covered, but rather jagged. This was inconsistent compared to others that got served the same dish - accuracy to detail is not there. Whilst serving the final course, being the petit four, one of the waiters dropped one of the wine jelly balls on the floor. When leaving, one of the waiters brought our jackets we wore. She only brought 3 of them and we needed to remind her that we had 2 more… For a restaurant of this calibre in a 6 star hotel, do we need to remind them? Very disappointed in this experience! As someone who has been to some of the Top 50 restaurants in the world, Oncore across food and service fell significant below par, inconsistent. Will not go again nor will I recommend someone to go unless significant changes considered. Came to give it chance but sadly my thoughts also echo the thoughts from several of our friends who have come here before.
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