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Osteria Francescana Modena Reviews from The Last Year
Worst restaurant experience in my life !
The worst experience of my life ! Honestly... What a joke ! Everything was bad... First, before going there, I called and asked if there was valet parking. I was told that "there are many parking spaces in the neighbourhood". But they did not tell me that you have to park in some dodgy streets nearby... :-( Then the restaurant is the old town in a beautiful house but when you get in, it's like being in a bunker ! Horrible... If you compare for example with the restaurant Fransรฉn in Stockholm (that is also in the old town and in an old house), it's day and night ! The 7-course tasting menu should be called "trying menu" because it's really a struggle to try and enjoy it. I gave up at dish nยฐ4 ! The service was amateurish and don't get me started with the wine list that you were supposed to read on your smartphone with a QR code !!! Aha ! Good luck with that... + 100 pages or wine suggestions to read on a small screen and with a wifi / 4G connection that was very limited... 3 stars Michelin... Yeah right ! A joke... PS: we have complained and were asked to go back to try again... Complimentary of course... But I don't know if I want to go back...
Amazing experience butโฆ
The restaurant is wonderful in its simplicity. The service was really good as you expect from a restaurant of this calibre. The only side note was the wine pairing that itโs very pricey and we didnโt receive any guidance or explanation about what we were drinking. I wouldnโt recommend it.
Lamentรกvel nรฃo entregarem a fatura/recibo bem como a atitude perante a solicitaรงรฃo deste documento
Dear Chef Massimo Bottura, dear Team, we have just arrived in the hotel after a great dinner experience at Osteria Francescana in Modena. In the afternoon we visited Maria Luisa and were also very happy about the tour and service. Unfortunately our dinner ended in a very unfortunate way. When asked for the invoice/receipt we were told that the table was closed and we should have asked for the official document before paying! As we did not accept this situation an employee ( whose name I did not ask for and who, at this point I prefer not to include in The Team) adopted an unacceptable attitude.Nothing one could expect from any entity, far less from Osteria Francescana. It certainly is not our first visit to Michelin starred restaurants, but it is the first one where we had to tolerate a very haughty and provocative behavior. I am very sorry for this and surely will forget the dinner experience quicker than this occurrence, which I deeply regret. Kind regards
A Valentine weekend to remember
In Italy for the Scuderia SF-24 and so close to Modena we had to pay a visit to the F 1 of the culinary world also . Absolutely exceptional experience! The team delivered top- quality in service and food from our arrival to departure. The tasting menu showcased impeccable execution, with each course boasting flavors that harmonized seamlessly. Choosing a favorite dish is a delightful challenge; they were all so incredibly delicious! Thank you Massimo and team for the fantastic experience , keep up with the good work.
Let me first start saying that I am nobody, not either a
Let me first start saying that I am nobody, not either a food critic or a chef, sono un ragazzo nato e cresciuto in Veneto e che vivo a Miami da 15 per lavoro. I came to Massimo restaurant right before Netflix hit. A totally different place and experience. Took me 3 years to bring my parents to the restaurant to celebrate their 40th anniversary and let me tell you what a disappointment I walked my self in too. Very Disappointment and kindly frustrated for what we experience, in a place like this I don't expect, I require the best of everything, that's why we have place like this and that's why we go. First in line to walk in the door at 12:30 and the smell of humidity (wet carpet right of the bet) made my parents saying 2023 and they use carpet? What a shame. Sit down and no welcoming drinks, a place where you pay 325 euro for the experience doesn't bring a welcome drinks to guest is seriously a joke My family didn't want to have the full menu and they pretty much force the whole table to chose between tasting menu or a la carte to avoid delays or issues when the place are coming out. With all the respect I have for the food, the art and experience but is not my problem. I am here to pay for what ever is available is your job to figure it out how to serve 2 tasting menu and 2 a la carte dish. Hate at Duomo and enoteca pinchiorri this year and I didn't have any issue in ordering different menus for the table. Spent 1650 euro in wine, 2015 and 2018 sassicaia 1 ripasso e 2 primitivo, I had to call the waitres 3 times to fill my father glass of wine, no attention to detail from the staff. Staff is young and I love the fact is using the new generations but train them well before throw them in to the ring. The room is dark and depressing, crazy woman painting are in the wall without sense Food was good but not stellar, at least not now. Half of the real menu is gone and is new creations with hints of Modena. I didn't came to eat mini carbonara I came to eat what Massimo used to serve. After paying the bill and bought 4 bottle of balsamic v. To take home, my dad kindly ask one of the staff if a grappa or an after drinks was offered saying in veneto dialect My son just spent 3500 euro for food and wine can we get a grappa for free smiling? The staff looked at both of us and said, sorry we don't know and walked away. Go to villa crispi, il duomo oppure enoteca pinchiorri if you are truly want a 3 star Michelin experience, here not sure what you can get.
Probably one of the worst meals I've ever had.
I was so looking forward to eating here and planned a whole trip around the reservation. I was extremely disappointed in the tasting menu. If you like really fishy fish, then you might like this, but judging by the plates returning to the kitchen, I wasn't alone in my dislike. It was not with the money or time to visit. If you do make the trip, the ambiance and service is top notch, but stick to the classics on the a la carte menu...
I do not ever write reviews of other reviewers of
I do not ever write reviews of other reviewers of restaurants, but anyone complaining of a terrible experience without sharing what they ate and why they disliked the food has no credibility. What's worse is their inability to spell 'Michelin' correctly. They automatically expose themselves as boors and idiots.
Overwhelmingly disappointing.
We spent half of our mortgage payment, traveled across the world, and waited months to have a smug waiter and only 1 bite of our entire meal make our tastebuds "dance" as I like to say. What was supposed to be the highlight meal of our honeymoon turned out to be the biggest thing we regret: buying into the hype.
This establishment likely has the most respected reputation
This establishment likely has the most respected reputation for any restaurant in Italy. It's for good reason. They have won best restaurant in the world twice and continue to push gastronomic boundaries. The team has created a new menu for 2023 celebrating classic dishes of the Osteria but presenting them in a new way. Once you arrive at your seat you'll be offered to order the tasting menu or ordering a la carte. With prior notification you can even order a vegetarian version of the tasting menu which is its own unique experience. There's no bad option. The regular tasting menu is a beautiful experience starting of seafood and briney, moving into savory, and ending sweet over around a dozen tasting courses. Chef Massimo even visits with guests if he's working the kitchen. I won't spoil anything more other than the price as of September 2023. Expect to pay โฌ325 for a tasting menu (same for vegetarians), โฌ210 for a wine pairing, and โฌ30 for a champagne appertif. Reservations of months in advance and you MUST book them the moment they become available. It's worth the effort because I was served the best meal I've ever had.
Excellent experience
Really enjoyed my visit to Osteria Francescana. Massimo even came up for a chat.
It was a dream come true to visit Osteria Francescana after
It was a dream come true to visit Osteria Francescana after seeing it and Massimo Bottura highlighted in many food programs over the years. We scored a reservation the minute they opened up (and glad we did as a few minutes later, all of the reservations for this month were gone...and this was about 6 months in advance.) With such a sought after place, make sure you put a lot of advanced thought into coming here or you just won't get in. Honestly it was the Five Ages of Parmesan Cheese dish that brought us here. We added that to the tasting menu (after mortgaging our house to be able to afford this meal) and it was for sure the highlight of our tasting experience. We enjoyed many other things, especially the incredible amount of artistry that went into each dish and its presentation. We especially remember the beet dish. We're vegetarians so got a vegetarian version of the tasting menu and they did, we think, a pretty good job of matching up flavor profiles with the meat versions of the dishes they came with. We also thought the Eggplant all San Domenico was one of the best presentations, taste and texture of eggplant we've ever had. The atmosphere was a little bit of a bummer...it was INCREDIBLY FORMAL AND SERIOUS to be in there. The staff in particular, I don't think ever smiled, and the overall ambiance was kind of heavy. I guess this makes sense for one of the most famous fine-dining restaurants in the world, but it didn't quite match the playfulness of Botturo's on-screen personality, or the same playfulness that went into the naming of the dishes. And although we enjoyed everything, even a few weeks later with pictures of everything, it's hard to pull out highlights...maybe because the meal had so many courses...just thinking about it, it kind of all ran together...whereas at many other restaurants we dined at throughout Italy on this vacation, we can call out specific tastes flavors and joy at being in the places. If we were to do it again we would just order a-la carte. The 5 Ages of Parmesan dish that brought us in wasn't included in the tasting menu and we would have been VERY happy with it and a couple other items and the food, likely would have been more memorable and we would have saved hundreds of dollars. Massimo...you're a super-fun guy. Let that reflect in the experience one has in your most famous restaurant.
I usually don't write reviews but I was rather shocked how
I usually don't write reviews but I was rather shocked how bad this place was. Living in NYC, I have been able to try multiple michelen rated places and this was easily the worst. Chef massimo is obviously a genius but his current menu focuses on stories and technicalities rather than flavor. Nothing was memorable. Highlight was the breadsticks.
We made a reservation in error and it was a month earlier
We made a reservation in error and it was a month earlier than we meant to visit. Their policy was to charge 250 euros per person for not being able to make it. We made an honest mistake and also tried to shift the reservation to a month later and were flatly denied. Yes, they had a right to implement a policy, but it was very bad business. Instead of gaining a loyal customer for life, and one that would have given much more to their business, they chose to be inflexible. This is a fatal mistake for a business and tells you how they operate. It is an arrogant position to take and I never recommend patronising establishments with this kind of attitude. I will make it my "occupation" to ensure all aware of the behaviour. It is a missed opportunity.
Massimo Bottura has lost his way.
He has abandoned his restaurant. This was the worst fine dining experience we have ever had. The ambiance is dark and depressing with multiple colors and images of crazy women on the walls, no printed wine list; no printed ala carte menu, spot lights directed at tables that cannot be dimmed; music in the background turned so low you cannot hear it; a young inexperienced wait staff; Massimo not on-site or anywhere to be seen. Food average but not good. The only part of the evening that was enjoyable was the 2015 bottle of Masetto we shared. It was a miserable experience. It is also extremely expensive with many guests spending their hard earned savings for an experience not worth having. NOT recommended. This experience has destroyed our confidence in the Michilen Inspectors. Massimo deserves to have his three Michilen stars removed. He does not deserve one star, let alone three.
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Questions and Answers around the platform.
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876 Questions
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I was waiting on the transfer for name but it hasnโt happened yet and my reservation is tonight , will it be an issue that is hasnโt changed into my name yet
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueโs rankings & sales.
Congrats on 3 mil |
๐พ๐พ๐พ๐พ๐พ๐พ๐งจ๐งจ๐งจ now on to 30 mill!
Need to cancel a bid, not getting a responseโฆ how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been โmatchedโ with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Postpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. Iโve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldnโt do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I donโt get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, thereโs no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentineโs Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I canโt pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I canโt seem to figure out
Give the best answerReservations are inaccurate
Why are reservations listed incorrectly for the โbuy it nowโ feature?
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