This is a mixed review of likes and dislikes. - Picnic Restaurant Jebel Ali - Buy Reservations
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😒 3/5 - This is a mixed review of likes and dislikes.
By 👻 @Leah D., 10/01/2023 3:00 am
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First off, the place has gluten free options which is great. That's why we came here actually. Sadly, the menu mentions you cannot make changes so only one item was listed as gluten free so that made it difficult to have choices for people with allergies. Second, I ordered the burrito which I thought I would like but the goat cheese was too strong so I wasn't able to finish it. Yes, I ordered it knowing there was goat cheese, but due to no substitutions allowed, I wasn't able to remove that. Again, I'm sure they'd make exceptions but writing that on your menu just makes people feel bad if they ask for a change especially for vegans or vegetarians. Third, we were given a number for the table but the coffee was called out so I didn't know that until I went to ask because it had been too long. The staff said they called my name already, but I hadn't gotten the drink, they looked at me like it was my fault. They didn't offer to make another, this man gave me his since he took mine by accident. It just felt disorganized. The ordering line was where people were eating so you had to squeeze through. Honestly, I debated even writing this review because I hate posting a bad experience when it could just have been an off day for them, but I just wanted to warn out of town guests.
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