I recently had a reservation for a party of 4 at Pierre's. - Pierre's Bridgehampton - Buy Reservations
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🤮 1/5 - I recently had a reservation for a party of 4 at Pierre's.
By 👻 @Michael G., 07/25/2023 3:00 am
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Unfortunately, I had to cancel due to someone in my party testing positive for covid. Due to the fact that we were all near this person the days prior, we decided it was best to cancel the reservation in an effort to not expose the restaurant staff and other guests. I called the restaurant the morning of and then emailed Pierre himself - he emailed me back the cancellation policy which states if you have a doctors note regarding covid, you will not be charged for cancelling. When I told him I had that, he completely stopped responding. Because of wanting to protect Pierre's staff and guests, I was charged $200 for deciding to cancel this reservation. I have a been a frequent customer here for many years and will not return. It says a lot about a business that cares more about a party of 4 than the health and safety of its staff and customers. Super disappointing. There are many more accommodating restaurants close-by that I will give my business to instead of Pierre's.
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