Place was classy and fine. - Porter House Bar and Grill New York - Buy Reservations
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🤮 1/5 - Place was classy and fine.
By 👻 @Nia244, 08/02/2021 3:00 am
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Place was classy and fine. My husband and I went for our 20 year anniversary, we ordered a Porterhouse medium and it was completely burned in the top and well done. We reached out to the restaurant staff ( a gentleman 60yo+ in blazer) and he said “Ill tell the chef” and left. I had the same experience at another steakhouse but the outcome was different. The manager and chef at the other restaurant came to the table and apologize the chef said “My apologies, I had let you and my team down”. I would have expected from The Porterhouse Bar and Grill an outstanding customer service experience but instead I our concern was ignored.
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