Weird service - Prime at Saratoga National - Buy Reservations
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Saratoga Springs's Best Restaurants that are most frequently booked by customers of Prime at Saratoga National
Ranked #9 in Saratoga Springs's Best Restaurants.
Ranked #21 in Saratoga Springs's Best Restaurants.
😒 3/5 - Weird service
By 👻 @travelrus, 02/11/2024 3:00 am
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We made reservations here for an early Valentines dinner. When we arrived we were seated in the bar section while there were tables available in the dining area. The bar area was noise with children crying, a mom and kid having a napkin war (while neither of those things are Primes fault the fact that we were seated there to begin with is the issue). For the first time in our life I asked our waiter for a different table. The hostess came back, said to follow her and the reason she didn’t give us a table in the dining room to begin with is because all their tables for two were between too other tables, so not very private. There are four issues with this: 1. We made a reservation 4 days prior, we didn’t walk in, so if you’re not going to seat someone at a certain table, don’t have a reservation available 2. It’s a lot easier to hear your date over the sound of a couple talking quietly at the next table than a baby crying and tvs showing the game in the bar area 3. If you’re not going to sit anyone at those tables than REMOVE THEM and space the tables out more to your liking 4. We saw at least 3 tables for four people that sat empty our entire meal. You could have seated us at any of those. Our meals were fine. Our waiter was bored. They were out of three of the six desserts so we didn’t spend money on that. For a $200 meal we were disappointed. We went for our anniversary several times precovid but it seems like the magic is gone from this place and after reading the other reviews no one seems to want to change things. I’ll spend my money elsewhere.
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