Rafele Rye - Buy Reservations

We drove 25 minutes to get there because the website states they closes at 10. We get there at 8:50 and they tell us the kitchen closes in 10 min because it's slow. Yet I see there are tables with people eating. So we order quickly. At 9:10 a couple comes in and got turned away. Then 2 more people coming in around 9:20 got turned away. This is actually the 2nd time this happened. Our first visit here we ordered immediately because it was almost 9 being told the kitchen closes soon and by 9:15 wine glasses and chairs making lots of noise cleaning up to get out. I've never had this happen at any other restaurant maybe you should put on the website kitchen closes at 9. Other than that the food is good but I will not return if I can't get there before 830.

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treated unfairly and rushed. They care more about packing people in than pleasing the customer.I have never been here, so I decided to make a reservation for my birthday on Resy.I had an early reservation at 6:45 and I had asked for a table somewhere on the side in a quieter area. I had gotten multiple texts confirming the reservation, and even one 30 minutes prior. when I got there, the host said ,"I don't see it."hmm... he eventually found it, but obviously never read it.We were about to be seated right behind the host stand in the loudest possible area. I asked immediately if we could move somewhere else. The restaurant was pretty empty!(see pictures) The host would not allow us to sit anywhere unless it was a small table for two!There were only two of those available next to the pizza oven!One was actually by itself in the hallway that goes to the next room! So by default I had to take the other. We were in a high traffic area next to the kitchen. Ok, so we decided to make the best of it. We ordered our drinks and then wanted to order our appetizers. We had decided upon the crispy artichoke hearts and a margarita pizza for our apps. The waitress told us we cannot order the apps unless we order the entrées at the same time. We didn't know what we wanted to have yet, and wanted to take our time figuring as we ate our appetizers. Part of the fun in going out for dinner is taking your time oerusing the menu and deciding what you might want next. Not possible here. We were feeling extremely rushed. We ordered the zuppe di pesce and the rigatoni Bolognese for our entrées. I was so excited to try the crispy artichokes, but they were sharp, dry and pretty INEDIBLE!My husband commented on how dangerous it was to even try to eat these without choking. The pizza was good and entrees were fine.As the restaurant got busier, my chair kept getting bumped from behind by waiters bringing out food. I did, however, see 2 people sitting at a table for four by the Wine cellar and two people seated at a four top by the bar! Obviously, they do seat parties of two at four tops.! (See pictures attached.) Not nice! This is not the birthday dinner that I dreamed about. We decided to pass on another round or 2 of drinks and dessert. We didn't want to be rushed and we ended up going down the street to another restaurant for drinks and dessert. It's a shame they treat some people better than others.

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Great food and wonderful service. Our drinks were never empty and the homemade pasta was amazing. Chicken Milanese was perfectly cooked

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