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Raffles Boston Reviews from The Last Year
Girl’s Getaway!
A beautiful accommodation with a top notch team and outstanding service! From the moment my friend and I stepped foot on the property, we immediately felt that this was our “home away from home.” Upon arrival to our beautiful room, we were welcomed with The Boston Sling as well as other delicious amenities and hand written notes from our wonderful butler, Katie and our former colleague/friend Elias - who we so greatly appreciate for arranging this special girl’s getaway! Amar was our dinner choice for the evening and the food was bursting with flavors. Michael was very friendly and helpful in giving us recommendations and pairings since we were so indecisive on what to get - too many good options! Anya was a joy to talk with and she always ensured we were comfortable. A true asset to the team here at Raffles! The next morning, we went to Long Bar for breakfast and WOW! The food left me speechless and the freshly squeezed orange juice - YUM! We were approached by Waleed and from that moment, it truly felt like we had known each other for years! He is a great addition to your team! Another special shoutout to Sanjae - very personable and professional! Sanjae graciously showed us some of the meeting spaces as well as the Speakeasy on the day of our departure since we did not have enough time to visit it! Also very thankful that after we checked out of our room we were still able to enjoy the wellness facilities such as the sauna, steam room and pool. Really enjoyed the rain showers in the pool area overlooking Boston! It really felt like we were leaving family when we departed. We have decided this will be our home for our special girl’s getaways! We can’t wait to be back in June! Thank you times a million!
Great luxury in the center of Boston
Beautiful modern hotel in the vibrant Back Bay neighborhood. A staff that takes care of its customers is very pleasant. The rooms are high up and therefore quiet. Very very well equipped, nothing is missing. Clearly worth the price. It is a true haven of peace in which to rest.
Booked a suite and what was supposed to be a luxurious new
Booked a suite and what was supposed to be a luxurious new hotel. Super expensive with horrible views up against office buildings and parking lots. Very loud heat/AC in rooms and elevators. Lines of folks at bar and restaurant which is not too elegant. Fool me once....
SIMPLY THE BEST BOSTON HOTEL
FIRST OFF....LOCATION! Perfect to get around the city. Trains, cars and by foot are all steps away. We stayed for nine nights and from the moment I arrived with my 16 year old daughter,, we felt taken care of. The staff are invested in making it feel like home. We were there to tour colleges and we were introduced to staff members who had attended a couple of the colleges we were visiting. Alex, A BU student who works at Raffles on the weekends, put together a package for my daughter that was waiting for her the first morning. Nick, our Butler, was on top of every detail and made a mean welcome cocktail! He was always available via text and so warm and welcoming. Most of the 17th floor (which is home reception and the writing room and stellar view) knew our names and took time to chat and check in on our time in Boston. Christa and Sanje, were exceptional with communication and wonderful suggestions for meals, coffee and places to explore. Anya, Client Relations, was a delight to sit and chat with! Each night upon returning to the hotel, the evening "treat"was waiting and there were always plenty of water bottles in the room. As for the spa facilities, pool and gym, they are beautiful, just a little impractical with very few hooks to hang robes or towels. That's also the one element missing in the room. Girls like hooks! The rooms are stunning and the beds make it hard to get up in the morning, they are heavenly! As the hooks are the only constructive thing I would mention, clearly that leads one to give Raffles a 10+! Looking forward to my next stay and seeing all their friendly faces again! And definitely hit Flour and The Friendly Toast, right outside the hotel, just steps way!
Outstanding decor. The service has minor flaws.
The hotel has an amazing infrastructure. The decor is outstanding. The staff was very kind and helpful. However, there’s room for improvement in the service. My bill came with two mistakes and I received a coffee cup with lipstick marks on it during breakfast. The restaurant Amar has good food, but not very exciting. The speakeasy bar has great drinks, but needs to improve the first contact with customers at the entrance.
Amazing experience
Decided to stay at Raffles for my first ever trip to Boston after a great experience in their Singapore hotel. The hotel is located literally around the corder to the Back Bay train station so get off at that stop if you are travelling on the Amtrak like I did as opposed to the Boston south or north stations. Staff were incredibly attentive, nothing was too much trouble and the check in experience was a smooth as you are sat in a lounge and checked in over a coffee / tea as you bags are taken to your room. The room I stayed in was on the 12th floor and was very spacious and had fantastic views. Plenty of sockets by the bed (both USB and plugs) and main control for light and blinds. An extensive mini bar if you wanted and my butler made me up their signature cocktail as they showed me the amenities in the room. Bathroom was huge with a double sink and stand alone bath with a large walk in shower (powerful). Once checked in your butler will ask to add you to their WhatsApp group for any questions - most helpful this day and age rather than calling several teams you can ask any questions and they connect you to either housekeeping / concierge etc - I used this feature a lot, to let them know when to make my room do asking for directions / sight suggestions and restaurant bookings. Beyond breakfast (which had a large range of cold and hot food on the menu) I did not eat at the hotel but did attend the speak easy bar on both nights where a special mention to Marion the bartender who went above and beyond to make sure I had a great night (thank you). That said all the staff were very attentive and helpful during my stay. Lastly the gym was an amazing experience, absolutely huge and every machine you could ask for, including plenty of free weights and machine weights, runners, bikes, rows, Peloton etc. Did not use the pool unfortunately but did use the steam and saunas in the changing rooms - awesome after a days walking. Traveller trip (as I found out the hard way) hard to get a taxi in Boston, use Uber, additionally most taxis (non uber) will only want to take cash. Look forward to coming back to Raffles soon.
Beautiful Place, not so the bar service
We were not staying but wanted to look around at this new hotel, since we had stayed prior in Asia at a couple of these sumptuous hotels known for their service. Beautiful Asian interior design reminded us of good times living abroad in China. Everyone was exceptionally friendly and helpful until we sat at the Long Bar for drinks. We expected high prices, it is what it is, a glass of an average Sancerre for $24 and a white Negroni for $22. The bartender was not particularly helpful with my cocktail selection and certainly did not explain that my drink was premade in a small bottle. Very weird, yet tasty I admit. He simply was not interested in us and did not represent what we had experienced abroad. We think there may have been something wrong. was he ill, with his face, mouth, nose as he was constantly rubbing with his hands. A very nice view of course and an outdoor terrace is yet to open. The lounge bar was very busy mid afternoon.
A great anniversary getaway
The staff were warm, friendly and welcoming. It was evident that they are the epitome of team work. Our Amar tasting menu dinner was superb. The chef cooked dishes that were beautiful to the eye and pleasing to the stomach. We had massages with Paula, she was outstanding. One of the best massages I have ever had!! The room was beautifully appointed. We even had a half bath. As to our comfort, no detail was overlooked.
The best of everything
This is the most luxurious hotel I have ever stayed at. This is perfection. The gym is state of the art, the rooms have everything, the fine dining is extraordinary and flowers everywhere. Their attention to details is like no other hotel. However, what makes this the best hotel is the staff. Anya who is in charge of guest services insures that every guest has the best hotel experience in every way- from the moment you walk in their front door until you leave.
Exceptional service in a beautiful hotel in a great location!
Exceptional hotel with beautiful accommodations in a very convenient location. Absolutely top tier service, every single Raffles team member was outstanding! Raffles Boston is a lovely, elegant, well appointed, professionally staffed hotel. Raffles is special! Thank you for making my son’s and my birthday weekend such a cherished memory—we will be back!
Amazing Service!
The Hotel Accommodations and Service were truly 5 Star. From the moment we checked in, Nike Reid and the entire Butler service team, as well as David (young porter that attends Bentley) made our stay memorable. By way of example, my daughter had forgotten her I-phone charger and after texting our butler at 10PM, he immediately delivered several options for her to use. Similarly, they offered to shine her knee-high boots and upon their return, there was a pair of complimentary wool socks wrapped with a bow inside the boots. These little touches show great attention to guest services. The bedding and finishes of the furnishings were elegant and high end. Each night they also left a different treat for us: French macaroons, brownies, cookies etc. Also, Anya Uritsky, the guest ambassador was thoughtful and attentive to all of our needs. I travel all over the world and only stay in 5-star luxury properties and the service at this hotel exceeded my expectations. I simply did not expect that level of service from any hotel in Boston. I previously stayed countless times at The Newbury and Four Seasons Hotels in the Back Bay area and found the service at Raffles superior. It will be my new home when visiting Boston.
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Need to cancel a bid, not getting a response… how do I do it?
By 👻 @ConservativeEnd71, 01/26/2022 4:57 pm
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Need to cancel a bid, not getting a response… how do I do it?
6 Answers
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Don't like the Answer? Add another one. |
Answer from 👻 @HandsomeCollar14 (06/29/2022 11:31 am)
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Click on "Take off the Market Option" in your portfolio
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By 👻 @GloriousInk66 (04/10/2023 4:34 pm)
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:40 pm)
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best option is to get in contact with the support email
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Answer from 🦩 @FluffyStar64 (01/26/2022 6:33 pm)
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Thank you for the question, if a seller is working on answering your bid, you cannot cancel it until their time is up and the bid is released back to you. The full amount of funds then go back into your AT account. Typically a seller has 48-72 hours to complete the bid.
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By 👻 @GlitteringSalt26 (03/20/2023 11:13 am)
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By 👻 @GloriousInk66 (04/10/2023 4:34 pm)
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Answer from 👻 @HandsomeCollar14 (06/28/2022 10:48 am)
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Go to your portfolio and click "Take off Market".
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Answer from 👻 @GutsyNumber53 (07/03/2022 1:53 pm)
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You have to wait for a while and about 20 minutes exactly you will get a notification and follow the process .
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Answer from 🧌 @ExpensiveKey54 (04/21/2023 6:16 pm)
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You can ask seller in listing discussion to release. If you don’t get a response contact support 👍
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