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🤮 1/5 - We were excited when Red Hook Tavern opened as regulars at
By 👻 @Andrew W., 01/02/2023 3:00 am
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We were excited when Red Hook Tavern opened as regulars at Hometown BBQ for years and having moved into the neighborhood a few years ago. Simply put we could not be more disappointed. The food is fine but the service is poor and attitude of the staff is rude and unwelcoming. The worst part is we have given Red Hook Tavern five chances just in case we caught an off night, but the treatment was the same each time. Our most recent experience was a perfect example. We rushed to make sure we were on time since the last time we showed up 10 minutes late they did not honor our reservation. Upon arrival we were told it would be 10-15 minutes even though it was clear that no table was close to finishing. We were told to order drinks from the overcrowded front end of the bar while we wait even though half the bar seats were open (told not to stand there). After ordering a drink I was rudely told to move from another staff member to by the door, only to be told moments later by another staff member to move again. After 20 minutes, we were told it would be another 15 minutes as our table was supposedly getting the check - when we asked which table it became clear that this table was not getting a check but first ordering dessert. Despite now being 30 minutes late accommodating our reservation with no table near ready, we were not offered anything for the inconvenience other than being rudely shuffled from one spot to another despite plenty of open bar seats. When we said we were going to go somewhere else (which we did), zero effort was made to make us feel welcome or to ask us to stay. Sadly this is the same experience each time we have visited and I have heard similar complaints from friends in the neighborhood. We are truly sad this has turned into another pretentious, quasi celebrity restauranteur spot rather than a welcoming neighborhood tavern than espoused to be. We will not go back.
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