Restaurant Sansibar Sylt Tripadvisor Reviews - Restaurant Sansibar Sylt - Buy Reservations
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Restaurant Sansibar Sylt Tripadvisor Reviews
Latest Reviews On Tripadvisor
1 Review
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Overrated and management sucks
We as a group visited the Sansibar for a special occasion. The start was quite good, we order wine and were perfectly consulted by the waiter. The food in general took to long to come - more than 1,5 hours and we were starving. Approximately 50% of the food was good but just 50%. We complained and needed to learn that the service Personal tried their best but were not able to change things quickly. So half of the group needed to start eating where the other half was still waiting and trying to get the things which were ordered. Then the lady from the management came up to the table and she started to argue with us in an unacceptable and offending way. This was the first time in a restaurant where the responsible manager was totally aggressive - to cover their failure. We as a paying guest were put down by the management. We were close to speechless as we just ordered food and didn’t get it. For a place where you pay up to 100 EUR for a steak, it should be perfectly cooked and served. Somehow the Sansibar things that they do have the right to serve what ever they want and not what the customer asked for and expected. Our check was not like in a cheap burger bar as we were more than 10 people, imagine that price per dish and enough drinks as we tried to celebrate. The place is nice, our server tried the best but I do have to admit the management sucks as they were not able to handle the situation professionally. We as guest were treated as we were supplicants … was more than surprised.
In general: good place to be, place lives from their celebrity status, food is normally good, perfect wine list and very pricy!!!