Bad service - Riverhill Cafe, Bar & Restaurant - open late Friday/Saturday (0100) Helensburgh - Buy Reservations
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🤮 1/5 - Bad service
By 👻 @Wilma D, 02/24/2024 3:00 am
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I have dined at Riverhill for years and have loved and recommended the great food and atmosphere but the last four times I have been here my once infallible opinion of the place has reached a new low. Every time I have gone recently the main waiter - Kyle has rushed us no end. "Your order needs to be in by 8pm" "we need this table back by six" "order straight away" " we will have to move you" I drop at least £130 every time I visit - as I visit with family, and honestly this attitude has made me reach the opinion that I refuse to go back. My most recently visit we were rushed again, we paid £110 for food and drinks and when we left he didn't even say "Thank you" the most basic remark in hospitality. Due to this lack of appreciation for custom - I am not going back. There are other restaurants in Helensburgh what have the common courtesy of being appreciative of our custom and have the decency to thank you for the money you spend at their establishment. I'm really disappointed. I have spent so many birthdays, lunches, dinners, catch up, drinks and coffees here. Now though, I'm done.
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