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ROKA Aldwych London Tripadvisor Reviews
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19 Reviews
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Disappointing service
Big fan of Roka, bit very poor experience tonight...from the surly welcome, to the very slow service looks like they are very short of staff. Food was good ...................... .
Be the first to ReplyTry to avoid, big dissapointment
Pretentious place, really not nice experience. Stuffy, "fashionable" people with no real value behind. It was dark, with the exception of a small window on one far side, no walls, felt like a basement, loud noises everywhere (bad sound absorbance). The sushi was the worst value for money I've ever had, just could not believe that I'd pay 130 a person for 15-16 pieces of much colder than should, tastless sushi. I've had better sushi as street food in the USA, compared to this. Unbelievable dissapointment and a ripoff!
Be the first to ReplyPoor doggy bay policy
Couldn’t finish our steak. Policy of restaurant is no doggy bay. Food ok, policy bizarre. One star. We were eating a set menu not free-flow buffet. We paid extra for the steak.
Be the first to ReplyBirthday dinner
My girlfriend and I went to dinner for her birthday and it was superb. Very fresh dishes and amazing presentation. Good wine list and professional service!
Be the first to ReplyBig let down!!
I first visited Roka in the summer of 2022, lovely waitress and food was delicious and plenty of it! However visiting in Jan 2023, I didn’t experience the same service. The brunch menu has been reduced in portion size massively. Our waitress was rude, and dismissive. We kept having to ask for our glasses to be filled when they were clearly empty. The waitress also failed to mention that you could re-order the starters free of charge, we had to ask for more to be bought out. We noticed the tables next to us, also hadn’t been explained you could order more. A real shame, as we used to rave about this place all the time. Just not the same anymore, and was painful having to pay for lack of food and terrible service!!
Be the first to ReplyAmazing food!
We had a lovely dinner here- everything was amazing. Beautiful ambience and amazing food. The sushi is just melting in the mouth and every-single thing we ordered was fab!
Be the first to ReplyGone downhill
Really bad! Definitely lost its shine and not what it used to be! Food average at best. Service a 2/5. Unhelpful to say the least. Loud rowdy brunchers stumbling whilst leaving at 6pm. Tacky tacky tacky! Save your money and go elsewhere in lovely London. Also do not bring kids! Gone are the days of bento boxes and friendly chefs. Never again
Be the first to ReplyDivine...
Party of 5. 3 had the tasting menu and 2 had the veg tasting menu. My goodness. Quite possibly one of the best meals I've had. Service was great too - particularly our server (I forgot her name I'm sorry) Will definitely visit again.
Be the first to ReplyFun with Friends
What a beautiful day. Brunch booked with the girls. Food amazing, service excellent. We all can't wait to go back, this was my second time. Restaurant is beautiful with classy decor. Roka Rocks
Be the first to ReplySimply the best …
They have mastered it all : excellent food & service.
Staff are most pleasant & helpful.
Very nicely run & managed.
We all had the premium set lunch with the blackened cod.
Absolutely fabulous!
Aldwych is my favourite Roka spacious and elegant with a really good energy lunch with my wife and son as a late Mother’s Day treat we had the premium lunch menu which is a really good deal. The food was of the standard I’ve always come to expect delicious and of course great presentation as well as excellent service from our waitress Vicki and I almost forgot great cocktails . I can’t wait for a return visit.
Be the first to ReplyFantastic food
I've come here multiple times over the years. Surprisingly, the food has gotten better in time. Really excellent now. Wide choice of Asian fusion type of dishes. The miso black cod was outstanding. On the expensive side, but not that far out of synch for a very nice meal in central London. Nice contemporary design. Service was quick, efficient, and friendly. The place is loud when busy, which is the only small drawback in my opinion. Overall, highly recommended.
Be the first to ReplyDinner
Just enjoyed a fantastic meal here for dinner with my girlfriend. Our server was Vicki and she was amazing! Very accommodating and kind. Definitely a must-try in London.
Be the first to ReplyAmazing food and service!
Went for the weekend brunch. The food was just amazing. And the service was even better! Vicky took care of us and couldn’t have been more friendly and helpful. Great experience overall. Will definitely come back.
Be the first to ReplyTasty SUSHI
The meal was great and very tasty, there was a great variety of meals to choose from. the service was really good. Vasiliki was very kind and friendly and very eager to help us with our choices from the menu.
Be the first to ReplyThanks Marvin and Vicki!
We had an excellent anniversary celebration at Roka Aldwych, thanks so much to Vicki and Marvin for making our experience unforgettable!
Be the first to ReplyGreat, but expensive food, good service, APPALING acoustics
We almost turned around after having been seated. The acoustics was just so bad that we (two people) could hardly have a conversation. This was at 17:30 in the afternoon and it improved slightly over the next two hours but was still very bad. When looking around the locale, with only hard surfaces (tiled walls, floor and no tablecloths, wooden chairs, it is easy to see that it wouldn't be too hard to improve this, but they just don't seem to care (I have seen other comments about this also).
This is sad - because I'd love to come back for the good food (we had the taster menu at £77), and our waiter was great.
But sorry, I'd like to have a conversation over dinner without having to yell.
Disappointed
Really wanted to love this place but service was appalling today, really spoilt an anniversary meal!
Be the first to ReplyBrunch
It was okay, the food was excellent but Mary Jane did not seem happy to serve us and overall the service was poor. I'm sure it's not Mary Jane's fault but we seemed forgotten and not wanted which made us not want to return, even though the food was outstanding. I hope the staff are okay and feel happier to serve customers in the future.
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