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Rooftop at Nobu Hotel Chicago Tripadvisor Reviews
Latest Reviews On Tripadvisor
36 Reviews
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Extra ordinary place
My experience at this place was superb! The service, ambiance, and amenities were top-notch. However, it's quite expensive. Despite the cost, the overall experience made it worth it. Would definitely came again if got a discount also recommend for a luxury.
Be the first to ReplyA Great Experience
I travel globally for business purposes and I’m happy to acknowledge the great service from the staff @ Nobu-Chicago. They are the utmost professionals at making my stay delightful. They are courteous, polite, and friendly. I would like to specifically recognize Juan Rodriguez for always going the extra mile for myself & my team. Thank you for all that you do to make our experiences @ Nobu a pleasure.
Be the first to ReplyBest staff!
The hotel is beautiful. Rooms with floor to ceiling windows and fully stocked! BUT the real winner was the amazing staff! Helpful, kind, friendly, all around a reason to stay at Nobu Chicago! Great location too!
Be the first to ReplyBeautiful property, but avoid the Randolph Street side!
I used to live in Chicago, so I was in town to visit with some old friends and revisit some of my favorite places. I chose the Nobu Hotel because I like the aesthetic and it's really close to Sawada (best espresso drinks in town!). The hotel is stunning and the rooms are minimalistic, but comfortable. (Great bed!) The lighting is cool, but not great for putting on makeup. It would have been a lot better if there was a lighted makeup mirror. I enjoyed dinner at the sushi bar on my first night. I did have a less than stellar encounter with a female front desk agent that I should have addressed immediately, because it became a huge problem for me later on. I arrived before my room was ready. The male front desk agent took my name and cell # and promised to call/text as soon as my room was ready. I went out to lunch. Several hours later and no call, I was tired, so I went back to the hotel. This time, there was a female at the desk. I asked about my room and she said it had been ready for some time but she didn't have my number (?!). She made a comment about it being an "active" weekend, which I took to mean loud. I daid that I would prefer a quiet room and asked if my room was near the elevator, because I avoid that at all costs. She said it was not. Of course, I got to my room and it was right off the elevator! I should have gone right back and asked for a different room. Definitely my mistake! But I did not. My room was right above Randolph Street and the entrance to the restaurant. I assumed the windows were soundproofed, they were not. It wasn't too much of a problem until Saturday night when the club noise was deafening. Around midnight, I called down to the front desk to enquire when it might end. The answer? 2:30AM. Fortunately, the gentleman at the desk (Thomas, I believe) was able to offer me a room on the opposite side of the property to sleep in and that made all the difference (and a 4-star review and not a 1-star). Bottom line: if you value peace and quiet and would like a good night's sleep, do not accept a room facing Randolph Street.
Be the first to ReplyWonderful Stay
We had a great stay. It was a beautiful hotel. Gino was particularly wonderful and so helpful with anything we needed. He made us feel us feel so welcomed and took care of everything we needed.
Be the first to ReplyThe staff is what sets the Nobu apart!! 5 star service
One of the best luxury hotels in the city. The upgraded room with the soaking tub is amazing along w the city views. The bed wraps you in comfort. The thing that sets this establishment apart from the others is the world class service. Alex, the blonde bombshell ☺️, at the front desk provided impeccable service. When I checked in I had just finished a 5 hr train ride and was a bit of a hot mess. He made me feel comfortable and welcomed. Aldo, the manager, went above and beyond by being exceptionally understanding of my unique situation and providing accommodations that most would not allow. I would highly recommend this location especially for females traveling solo in need of additional support.
Be the first to Reply10/10 Experience!!
The hotel was beautiful, and the view was amazing!! Nobu Restaurant was also really good as well. Aldo at the front desk was very sweet and patient, and very helpful!!
Be the first to ReplyHighly recommend this hotel
The hotel is beautiful, clean and new. The STAFF is AMAZING! Juan at the front desk is ⭐️⭐️⭐️⭐️⭐️ The location was also great for my needs. I can’t wait to stay at this hotel again! If you’re thinking about staying here, stop thinking and just book it.
Be the first to ReplyFAV Fulton Market Hotel
This hotel is the epitome of sophistication. It has THE best amenities you could ever want in a hotel room. It's truly an experience to stay at this hotel + I try to stay anytime I'm in town.
Be the first to ReplyAbsolutely the best experience !!! 10 Stars!
Absolutely the best experience. I enjoyed the ambience and the professional and very courteous staff. The perfect location and I just can’t say enough about the experience. The room was the best and I enjoyed the view and all of the amenities. Thank you for the best experience. It was my first time and I’m absolutely glad that I selected Nobu!
Be the first to ReplyBachelorette party
Nobu hotel was amazing for our bachelorette trip! True luxury. Make sure you meet Gino! He was a huge help during our stay. Customer service was top tier and beds were super comfortable. Make sure to get some sushi while you are staying there!
Be the first to ReplyGino
Gino’s level of service is absolutely top notch. He was helpful, prompt and professional in all of his interactions with us and other guests at the hotel. We traveled with a large group of girls, many of who had not been to Chicago or stayed at a Nobu hotel before.
Be the first to ReplyPerfect for food, views and relaxing!
Chataun and Emily were so sweet! Got us checked in early and ensured we had an extra fan in the room when the sun beamed in and it got warm. Everything was so clean and the views of the city were everything I could ask for. Although I was not able to use the steam room, the gym was fully equipped and a dip into our bathtub afterwards was perfect. Breakfast was very fast, i recommend the Nobu Toast and mango chia pudding. Chataun was sweet enough to recommend places for both fun and food and she was spot on! Everything is within walking or short driving distance so the location is ideal. This was our second couples stay at Nobu Chicago and it’s safe to stay we will continue returning!
Be the first to ReplyGreat time at nobu!
My husband and I, needed a parent’s “staycation” with a 4 and 2, year old, it’s been way over due. We wanted a hotel, that can give us an experience, while also needing some overdue rest. Juan, did exactly that! He was always available for us. Treated us like family, and made us feel so welcomed. His friendly and personable attitude, carried our experience to another level! Juan, is exceptional, but I must say, the friendliness and welcoming atttitude, must be one of the pillars, for nobu staff! They were all great! When we checked out, Juan asked us, about our children and to bring them next time! I was shocked, I told him “nobu” is not a place for children, that’s when I learned, that I was wrong, and just how he was accommodating to my husband and I, they are much experienced and welcoming to children. The rooftop bar and restaurant was also 10/10! Thank you Juan!
Be the first to ReplyAmazing! Did not want to leave
Was one of my best experiences at a hotel! Alex was super helpful!! They had an amazing menu and helped us with everything we needed. This was my first time at Nobu and I don’t ever want to stay at another hotel. I am making it a goal to visit as many of their locations as possible!
Be the first to ReplyAmazing zen experience
Amazing rooms. Super relaxing and zen feeling. Great service and with turn down!! I usually don’t write reviews but this was an exceptional stay. I would definitely come back and stay at other Nobu hotels!
Be the first to ReplyPerfection
Alex was AMAZING. He made us feel welcome and provided a superior guest experience. I have never been to Nobu (hotel) before but I will certainly be back. The room was beautiful. We booked the Yubune suite for our 10 year wedding anniversary and it was all the rage. 10 out of 10, would highly recommend!
Be the first to ReplyLuxurious feelings
Lovely hotel with much to be adored. From walking in the constant scent is refreshing and calming. This vibe is pleasing and brings desire to feel again. My suite was perfection. My views of this spectacular city felt amazing at night and when I woke up in the morning. I am sad I did not have time to use the pool. My sleep felt so relaxing and uninterrupted! This shower is luxurious and the floor is heated and you can adjust it! Picturesque tub.
Be the first to ReplyThank you front desk!
Jasmin, Mais and Alex amazing! The front desk made sure to help me with my logistics every time I left and entered the building. Very attentive! Thanks for all your work and the attention to detail. It feels like the new generation of high end hotel. The staff know how and when to ask but are not hovering over you. I’ve been to high end hotels that are old school 5 stars the stay are too close for comfort.
Be the first to ReplyWonderful!
Beautiful decor and friendly service! The amenities are classy. Located in a wonderful part of Chicago with a lot of food and drink choices within walking distance. We look forward to visiting again!
Be the first to ReplyExceptional Customer Service
Honestly, we should always expect exceptional service especially from the Nobu, but when a concierge/front desk person goes truly out of her way to be amazing, it must be written about; and Chataun did exactly that! What an incredible human, truly an asset to Chicago's Nobu. Thank you for making my day Chataun.
Be the first to ReplyAwesome anniversary weekend!
Teak wood bath was the everythinf that I wanted, and the staff went out of their way to make our 10yr anniversary really special (even leaving a surprise card and box of chocolate truffles in our room). Everyone was kind and courteous, and our custom meal at the restaurant was delicious! We’ll be back for another relaxing weekend!
Be the first to ReplyBeautiful Hotel with Amazing Service
Great hotel with great service! Jasmin greeted me with hot tea and an oshibori, which was so nice after a long flight. She went above and beyond in being super friendly and gave some great food recommendations. The room was beautiful and pristine, and the bed was so comfortable. My flight got delayed, but Jasmin was there to help me again and accommodated me with a late check out time. Everything was so nice there and I would definitely recommend Nobu to everyone!
Be the first to ReplyNobu Hotel Chicago
Our stay at Nobu Hotel Chicago was stellar! The staff was extremely friendly and helpful. The hotel was so clean and had amazing views! I would recommend this hotel to any and everyone no matter the occasion. We can’t wait to return.
Be the first to ReplyChic, Sexy, Sensual!
Stayed for a night and experienced everything this beautiful hotel had to offer! One word for Nobu… sensual. Firstly, upon arrival the lobby scent was phenomenal! I need this in my home! Mai and Art at the front desk were extremely friendly and welcoming. The room decor was very chic and sexy. It was quiet in the hotel so we got the pool to ourselves and the ambiance was very relaxing. The lobby restaurant was nothing less than. Every dish was perfectly curated, so flavorful, decadent and the service was fantastic and our server attentive. Definitely one of my faves in Chicago! I will be back for more and cannot wait for my next stay!
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