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Route 66 Roadhouse Orlando Reviews from The Last Year
Great Meal
We took two booths. Our waitress was awesome. The buns were incredible. Extensive menu to choose from. Most of us had some type of steak, but the apps were delicious first. Ribs were good. All but one steak was cooked perfect. The salads were cold and crisp. Kids didn't like the potato skins in the mashed, I loved it! We were celebrating a birthday, so they brought the saddle over and we Yee-hawed a birthday howl. Great sized drinks and fair prices. You can get in the queue as soon as you arrive, it only took 10mins before we were seated. Go early if you have a large group 5pm and beyond you'll be waiting way longer. It is a very busy place every night.
Didn't Disappoint
I wanted to go here because there isn't one where I am from in California. When it comes to chain restaurants, I have an idea what to expect. I was not disappointed when I left. I had a feeling this place would get busy and noticed people recommending using the online wait-list. Luckily, because it was an early dinner time, there was no wait. Our server was polite and friendly. We got some bread which was warm and tasty. It came with some kind of cinnamon butter that made it slightly sweet. I ordered the steak and shrimp with green beans and baked potato. The meat was tender and well cooked. The green beans were really good. They added garlic and bacon to it which elevated it's flavor. The manager came over with a coupon for free cactus blossom or fried pickles on our next visit because she heard it was our first time. I understand why this is a popular restaurant because if I have another encounter with Texas Roadhouse again, I'd take it.
You can assess a lot about a business by its response to mistakes. This one did most things wrong.
I’ve had to consider how to write this review. The restaurant was very busy on a Sunday evening, but given that we were in the neighborhood of Disneyworld, one of the busiest tourist areas in the world, it was no worse than what one would expect. In the service industry, mishaps and misunderstandings always occur. It’s part and parcel of the job. But I’m of a firm opinion that how a business handles the problem says a lot about its management. Handled properly, I will still give a business five stars, even after a mistake is made. So far as I’m concerned this restaurant did nearly everything wrong. We brought a party of eight to the restaurant and we were offered a table within a reasonable period of time. We did not find out until then that they would not seat us until the entire party was present, and we were still waiting for three people. Other restaurants have this policy, so we didn’t particularly resent it, but it would have been nice to be warned, as we could have split up the party had we known this. We did eventually get seated together, we were asked for a drink order, and finally our food orders. We ordered eight entrees along with the expected side orders. We had the bread and drinks served in a reasonable time, and all was well. The service manager, Jennifer, came to our table to advise us that an automatic 15% service charge would be added to our meals because of the party size, which we expected. When the entrees came, our experience took a serious downturn. We were served multiple plates of just meat without any side orders along with the explanation that they were out of baked potatoes and would need another twenty minutes before any would be available. They offered us an opportunity to choose different side orders, but a couple of us were willing to wait for our potatoes. One person sent back his filet after the first bite as it was cooked clearly far beyond the medium rare he had ordered. One steak arrived without the sautéed mushrooms. The replacement sides arrived a few minutes later. The food was not fantastic, but it was adequate. Every meat product and salmon was much saltier than expected, and we didn’t have potatoes to compensate for all the sodium taste. The person who had ordered corn did not find that it had any corn taste. But it was okay. However, the person whose steak had been improperly prepared was left without a meal while everyone else ate. The replacement steak did not come out until long after everyone else had finished eating, and only after having to enquire a couple of times for it. The gentleman who had ordered it decided against having it plated as everyone else was ready to leave, so he asked to have it put in a to go box. The server evidently forgot that two of us were still waiting for potatoes. His explanation was that he had come out to offer us alternative side dishes, and we had to explain to him again that we had not ordered replacements and were waiting for our potatoes. We asked for those to be placed in a to go box as well. The manager agreed to comp the steak that did not arrive until the end of everyone else’s meal. The bill was brought on an electronic tablet and each of us were supposed to pay our tabs in the order of where we were seated. My main objection to that is that if they are able to keep our tabs separated that way, then the server ought to have been bale to know which entree was which, and they did not. The person whose meal ought to have been comp’ed was not. And our table, in general, objected to the mandatory service charge when the service had been so appalling. Not only was the management not at all apologetic that the food we ordered was not available but they were also not penitent that one person was going to leave without eating. When we pointed out that items were missing, such as side dishes and mushrooms from the steak, the responses were perfunctory and insincere. We had to bring back the manager after the man whose meal was supposed to be comp’ed was not. She asked if anyone had had ordered the entree in question and later came back and accused one person of not admitting to ordering that entree. She finally brought the bills on separate paper checks, and those who had not already paid their checks could choose their own service charges. Final assessment: The food was okay. It was not fantastic and we had far better meals for a similar price. But this is a subjective opinion. The service was poor. We ought to have been forewarned that our entire party had to be available before we could be seated, but we can live with that. We should have been warned far earlier that the potatoes would require an additional wait. We definitely should not have had to remind the staff multiple times that we were still waiting for food. The empty bread baskets did not get collected after they were emptied and we collected the salad plates ourselves and cleared them in advance of our entrees. Our table was a mess the entire evening. The attitude from the management was appalling. We can accept that the service and food quality might be compromised on a busy night. But there is no excuse for treating customers poorly or for accusing customers of not acknowledging their entrees. The only meal that was comp’ed was the one that had entirely not been brought to the table at all. The entire party’s experience had been markedly compromised by the staff’s attitude, and none of us left the restaurant feeling that we had had a pleasant or positive visit. There are going to be far better places to eat in this area, and I advise that you look for one of them, because this one is not it.
Terrible Experience
We didn’t complain… just in case this is how the meat is meant to taste, but for a visiting Aussie, this was terrible. The queue to get in was not a problem, but the waitress trying to rush you through was… at first we thought it was just good service that she was coming to us every 2 minutes… but then we realised that she was oblivious to what was happening at the table or what was requested… it was just rushing us. The steak when it arrived was over cooked, bland and tough… and not even touched. The ribs were devoid of any sauce dry and flavourless - we ate them out of hunger Despite most of the food being untouched, the waitress was still in rush mode so didn’t ask if anything was wrong… just pointed us towards an online payment system to get us out the doir Overall an absolutely terrible experience… ironically there was an Outback Shack next door that made us rue the decision even more
Got Sick
Had a fun night out at Texas Roadhouse with a bunch of friends. I love the casual atmosphere and consistently good food at this chain. We ordered ribs and a Cactus Onion for appetizers. Both were good. I was fairly full from the apps so I ordered a Critter salad instead of a main course. My guests ordered a wide variety of main courses, and to be fair, everyone enjoyed them. I enjoyed my critter salad too until about 3:00 a.m., at which time I suffered severe indigestion and multiple trips to the toilet to release explosive diarrhea. My symptoms continued throughout the next day. I had no idea the salad caused my illness. I only ate about 1/3 of the salad and one of my friends took the rest in a to-go box. Today he called me and said he finished my salad and also went through explosive diarrhea several hours later. Not hating on Texas Roadhouse, and I'm sure I will eat there again, but my last experience was unacceptable.
Good food and service
Great service from Sasha. Food was good. Awesome rattlesnake bites. They stay busy usually a 15-20 minute wait
Great job
Rarely do I commend corporate restaurants as they are bland but the management here is doing a great job and the service, food, cleanliness was above expectations. Great job.
Awesome evening dinner!
Went as a family to thank our son on Veterans Day for his service and was just delighted! The call in system worked very well, checkin was awesome, our server, Scion was AMAZING! The food was great and we had a great evening!
The 1 pound burgers are amazing.
The place is nice and clean. The service was good. The food we ordered was delicious and all the food we saw pass our table looked just as good.
Ate at the roadhouse for dinner tonight.
Chelsea and Jessica were awesome with their hospitality. it was my birthday and they brought out chocolate cake, and also provided a free adult beverage to celebrate my birthday. Awesome service!!!!
Staff is not doing what it's supposed to be doing.
Other members aren't helping out, inside is not the best shape, food is just above average. in summary, definitely not attending this place in the near future
Maybe if they cleaned up the front entrance a lot, it would
Maybe if they cleaned up the front entrance a lot, it would give a more welcoming atmosphere. Fried mushrooms were blah, but both soups were very good. Our hostess was pretty attentive. They do charge a fee for groups over four people. Also, everyone at your table has to do the all you can eat, which goes up by $5.00 after 6.
As being a local, I do like to support places that are
As being a local, I do like to support places that are close to me. Decide to go here last night 6/26. There was maybe one car in the parking lot but it was still early so we thought we'd give it a try still my personal opinion don't go here order the chicken fried steak, which came with mashed potatoes and broccoli and a side salad Got the side salad the cucumbers and cheese were warm That should've been the first clue. When I got the entrée, it looked very good wrong. The broccoli had a very bad aftertaste. The mashed potatoes were grainy even though he looked fresh and the chicken fried steak was burnt. My other party got the fish and chips which you could clearly see the fish was frozen as they are all the same shape. This is a zero star review.
This place is run down inside and out! The prices are
This place is run down inside and out! The prices are insanely high for what they are trying to serve. The staff is over worked and do not have time to write things down! We were served the wrong drinks the wrong salads and they food was awful! The restaurant manager did take off a meal and an extra 20% and i appreciate that though I didn't expect that!! We left a big tip because I didn't want our waitress to they I had anything against her!
The food was awful the potatoes tasted like soap
The food was awful the potatoes tasted like soap everything was just bad I general don't eat here especially with your kids
We saw this driving by our first day back in town and
We saw this driving by our first day back in town and thought we'd like to try it. Tonight we decided to stop in and we're glad we did! It was a far better dining experience than the poor reviews suggested. Jessica greeted us with a smile at the door and patiently waited while my husband went back to the car to get something. We were seated and she explained about the specials. We were sold on the "buffet that comes to you." Wow! It was fantastic!! Jessica was on top of things. She was attentive but not intrusive. We had almost everything on the all you can eat menu. It was all delicious! Highly recommend the wings with the bourbon sauce, the smoked NY strip, and the ribs!! Fried mushrooms were pretty great, too! Kiddo loved the pasta Bolognese! Hubby enjoyed a margarita and sangria and I had a draft Yuengling (both of us on the two for one, they let my husband order the two different ones special to be nice). We truly enjoyed our meal and hope the restaurant does well so it'll be here when we return next year! I've also already taken one picture of the decor and want to get more as we leave. Love the roadhouse vibe and classic cars!
While vacationing at a resort in Kissimmee, - conversations
While vacationing at a resort in Kissimmee, - conversations around the pool, the question came up on where is a good place to eat ? A lady highly suggested Route 66 across the street - -- the food was very good, - the ribs were done to perfection , the steak bites & wings were the best I have ever had , along with the wait staff, - Aubrey in particular & a bar hostess who's name I did not get , were very personable and attentive, the drink specials were appealing and over all atmosphere was very comfortable, - definitely will return ! - oh & the breakfast & lunch menu is quite appealing ! Finally found a great place to eat.
We came in on a Friday evening.
We had almost no wait and was seated very quickly. Our server was very friendly and frequently checked on us. The restaurant is decorated nicely with a lot of cool things to see and play with. Our food was great too. All of the steaks were cooked perfectly and delicious. There was a mix up with my husband's sides but that was quickly resolved. I very much enjoyed the corn appetizer. Kitchen staff was also very friendly and obliged my daughter by making her extra noodles for the leftover bolognese sauce in her kids meal. My only recommendations for this establishment would be to change out their ranch with a homemade alternative and to use a soy sauce with less sodium in their stir fry as it was a bit salty.
Kissimmee's Best Restaurants that are most frequently booked by customers of Route 66 Roadhouse Orlando
Ranked #1 in Kissimmee's Best Restaurants.
Ranked #8 in Kissimmee's Best Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Appointment
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Just got scammed!
Thats unfortunate but you can always get your money back if they cancel the reservation.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Route 66 Roadhouse Orlando User Reviews & Question Forums
Route 66 Roadhouse Orlando Yelp Reviews |
Latest Reviews On Yelp
By 👻 @eunice p. (03/24/2023 3:00 am)
Route 66 Roadhouse Orlando Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Carma (03/23/2023 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @BreezyDeath37 (01/14/2024 8:20 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 👻 @FlatteredPlant33 (09/13/2023 4:59 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @HardworkingNews23 (02/05/2024 12:48 am)