Terrible . - Sabor A Malibu - Buy Reservations
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🤮 1/5 - Terrible .
By 👻 @Erica G., 06/27/2022 3:00 am
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.. Terrible... rude cashier. Like Is this for real? I am still in utter disbelief. They were at Madewest Brewery in Ventura and thought when I saw it promoted, I'd support. Boy was I wrong. It all went downhill .. when I asked what type of steak they had and the cashier answered, " Steak.. it's steak." I clarified, I mean what cut is it, ranchera, lomo, .. listed a few. She rolled her eyes at me and said " It's steak! It's steak!" While rolling her eyes a few more times. What in the world? Why must she be over the top rude? The cook heard her and he did not offer to answer my question nor did she turn to ask him. I am a foodie and love to know more about what I am about to eat. It was not an out of this world question. This food truck depends on people enjoying the whole experience from purchase to eating the food. I chose not to buy anything and instead ordered Toppers Pizza to be delivered to Madewest. My friend did order but her burger she said was just ok. The fries were no good. She did not finish it. She wasn't given any napkins so she went and had to wait awhile to get some. She stated the cashier gave her a ton of attitude too. I was genuinely excited to support this food truck but the cashier ruined it. I do not think I can support a business that allows their cashier to treat customers like this. I ask the owner speak to the cashier as to how she should treat customers or if the cashier is part owner or related to the owner or a friend of the owner, you are not doing anyone a favor. Positive vibes to this business, I really hope they turn the awful attitude around. This business will not survive otherwise.
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