Totally NOT worthy of its 1 Star Michelin rating - Sabor London - Buy Reservations
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🤮 1/5 - Totally NOT worthy of its 1 Star Michelin rating
By 👻 @rbears, 02/04/2023 3:00 am
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I will start with a positive, as you truly lived upto the standard for a Michelin Star restaurant regarding the food, its was simply devine. Sadly this is where it ends. The entire meal was ruined by the service and the manner in which it went downhill. I will explain below how the evening went and felt it was appropriate to share with you, as its not what we expect from a 1 star establishment. We were seated approx 15 mins late @ 7.45pm (not a real issue) as we were offered a drink on the ground floor. After been seated, we are welcomed by the waitress and water brought. Around 8pm the manager came over and proceed to take our order, which was surprising, as no attempt was made to explain the menu (the journey) as described on your website), no one ask if we had any allergies ( which is totally unacceptable) and no advice on possible wine choices. After the order was taken, the kitchen proceeded to bring our the starters in rapid succession. This is fine but once again, no wine order was taken, despite asking again. Also, having the waitress hoovering over us waiting to take plates away whilst eating was not a pleasant experience or acceptable. The speed at which the orders came out surprised us and we began to feel rush and completely ruined our ability to enjoy the food and experience. Within 10 mins all our starter plates had been removed,despite not finish. The kitchen then proceeded to bring out our two main courses in quickly ( Pig and Steak) but still no wine order taken (asked again). At this point we had been seat for approx 35 mins, and 20 mins after order was taken. When I spoke to the waiter, i explained this this feel rushed. He proceeded to say that the policy is, as food is ready by the kitchen, its delivered to the table + the mains take approx 45 mins from order - to table. Clearly this was not true. We also still had not had our wine order taken, dispite having asked several times. I explained that when seated, we should have been advised or asked if we want our food out this quickly. The experince of been rushed appeared to be isolated to our table only, as the couple next to us ( who were on the tasting menu experience) had each course brought out individually ( which is normal) but no rushing, so no course overlapped. When the wine was finally ordered and arrived, we had almost finish our main courses, which is completely unacceptable and again ruined the experience. At the point i ask to speak to the manager, to share our experience and inform him one of our sides still haven't arrived ( the creaming mash) so asked for it to be cancelled. The manager proceed to offer the dish at no cost ( not really the point), as we had almost finish our main meal. When one pays over £180 for just the main courses, we expect better. The manager acknowledged the poor experience but failed to rectify the situation. I don't expect to pay over £500 for a meal at a well established 1 star venue to have our entire meal finish within 1 hr (when we had 2 hrs allocated). Overall, the experience was not worthy of its Michelin Star rating and very disappointing, having dine in many Michelin Star establishments over the years. It appears they are more interested in getting as many people through their doors than offering you a journey through Spain with the food etc
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