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🤮 1/5 - Unfortunately.
By 👻 @Diana B., 04/01/2024 3:00 am
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... We were seated at a beautiful table and halfway through our meal a massive cockroach crawled across the table. We alerted a host who didn't immediately get the manager (he seemed unsure of what to do and who can blame him), and then once a second roach was spotted on the wall, we begged for the manager so we could at least settle the bill / tip our waiter and leave immediately. We didn't want to stay there for a second longer. They asked if we wanted to move to another table (we of course said no we're getting the hell out of here we don't want to touch any more food here) and the manager comped the meal (we had appetizers and one round of drinks at that point and were waiting for entrees) which was very nice of him but we were all so freaked out and grossed out we didn't care and just wanted to leave. As we were finally leaving a third cockroach was spotted crawling on the ceiling above our table. We were in the side room and everyone in there was in complete shock / some girls who just walked in even took pictures of the massive roaches because it was so insane. The manager handed me the resturaunt card (idk why) and apologized profusely and said they would be happy to have us back any time. Nice gesture but of course will not be returning. I've been living in NYC for a while, and while of course roaches come with the territory...I have NEVER experienced something like this in a dining situation. I'm sure it was a one off issue as the very nice hostess said she was so surprised since they are typically freakishly clean...probably was a crack in the wall or they recently sprayed and they came out to play. Either way, it was really crazy and gross, especially for a nice and expensive restaurant in the West Village. Especially upsetting as I had visitors in town and we were having a fun night out that was quickly ruined by this situation. Safe to say I will never be returning, which is too bad because the restaurant is beautiful and the food we had was pretty good.
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