AppointmentTrader FAQ - Sartoria London - Buy Reservations
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Sartoria London Reviews from The Last Year
Good find.
A great restaurant. Food and service were excellent. The mussels were gorgeous and a really generous portion. The pizza was light and cooked well.
Abruptly cancelled our reservation before Valentine’s Day
Had a reservation for Valentine's Day but they cancelled last minute, leaving me stranded with no alternatives. Extremely disappointed with their lack of professionalism. Will not recommend. ⭐️
Underwhelming food and expensive for what you get
Good news: this place is open on Mondays when lots of places are shut. It was well staffed on a quiet night. But it’s not cheap, and my main course was really not good at all. For the money I expect something well cooked and interesting. Bad news: it’s not consistent. Not good enough
Didn't live up to expectations
Pleasant venue and surroundings. Our food was disappointing, grilled octopus overcooked and veal escalope dry and piled up - fortunately the wine we had chosen was delicious.
All change at Sartoria
So something has changed here and it hasn’t hit the web reviews nor the restaurants main website. First off, the front desk and waitering staff were lovely and attentive. As others mention the Buffalo Mozzarella, normally a staple winner, wasn't anything amazing. The Polpo grigliato con fagioli cannellini grilled octopus, cannellini beans, watercress, smoked ricotta, the three small pieces of grilled octopus had some favour. Tagliolini all'astice e limone di Amalfi Scottish lobster tagliolini, Amalfi lemon chilli basil, the lobster is totally overpowered by the chilly. Similar notes for the Spaghetti alla chitarra e Rosso di Mazara fresh spaghetti, mazara prawns and bottarga, the pawns fridge cold and diced, with the pasta the texture of pot noddles. After seeing the restaurant on a Stanley Tucci show I had very high hopes for the food here but sadly I believe things have changed. Stars for atmosphere, staff and negroni.
Lovely Italian on Savile Row
My husband and I came for an early dinner in January. The restaurant was very quiet and offered a special £45 January menu. We decided to go a la carte and received free bottle of champagne for spending over £100 (another January offer). Service at first was a bit patchy, especially when explaining various offers and menus. Once the food started coming, they looked after us very well. Me had the famous grilled octopus and scallops with nduja for starters, followed by lobster tagliolini for mains. The food was very consistent and relatively light, which we enjoyed. What sets this place apart, is immaculate decor and beautiful picture windows. Overall we enjoyed our experience and would recommend it to other foodies.
Waste of money RUBISH
Absolutely a waste of money Hardly any thing on the menu I wanted. Chairs where dirty waiters a waste of time don’t waste your money
Great Italian spot on Savile Row!
Found this place via Stanley Tucci. Great atmosphere, service, food, and drinks. Our favorite part of the meal was the Tiramisu!
Lovely Italian food in the heart of London.
Good food, good service in the heart of London. Great atmosphere and ambiance, excellent Italian food, full of flavours and tasty.
An Inconvenienced Truth
My friend and I were looking forward to eating here after having had it recommended several times. My friend and I made a reservation for Sartoria at 9pm on a Friday, which was the only time that fit our schedules. Having arrived on time and looking to be seated at our table, the wonderful server decided to keep us as the bar as opposed to seating us. It was fine initially, but when asked about the table we were told it was ready but better for us to sit at the empty bar the two of us. We didn’t mind initially, until we were told several times that the chef was being “difficult” this evening. We were asked to pick our meal choices at the bar so that we could receive quicker service, but the entire time it was clear we were not wanted at the restaurant. The staff continuities to be “lovely” but several more requests of “would you like anything else? The chef is trying to go home.” Which we said no and happily said they can go home, and we apologized profusely for seemingly inconveniencing the staff and the chef. The food was very good, and the atmosphere was intimate, and our servers were lovely but their persistence in getting us out of the restaurant due to the chef wanting to go home really dampened the entire experience. The food was very good as I said, but combined with the price and getting the sense we were inconveniencing the entire restaurant by having a meal, I cannot say I had a positive experience here. There are better options in London for food, atmosphere, and experience.
After hearing Stanley Tucci's recommendation, we have
After hearing Stanley Tucci's recommendation, we have decided to celebrate our anniversary at Sartoria. Everybody was very attentive and gave us a lovely quiet table We order a few appetizers which were very average and very scarce, specially the octopus For mains we order pasta, mine was a pasta with lobster and my husband's was pasta with prawns. My pasta (£36) had literally 3 one centimeter square pieces of lobster, kind of chewy and sitting in some kind of chilly oil, so strong that overpowered the whole dish tasting nothing like lobster. My husband's pasta dish (£36) was absolutely tasteless! Maybe a hint of oil and salt with a paste of cold minced prawns on top After getting home and doing some reading, we learned Chef Francesco Mazzei doesnot work for them any longer and goodness it shows! Credit must go to the staff who deliver this disappointing poor value experience with charm and efficiency, they are the only reason I didn't give one start. Sadly charm and efficiency will only get them so far
London's Best Restaurants that are most frequently booked by customers of Sartoria London
AppointmentTrader FAQ
Questions and Answers around the platform.
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886 Questions
576 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
How do payouts work?
Once a reservation is bid on or taken - how is one paid out?
Give the best answerWhat does bid active time window mean
Is this what reservation times looking for ? Or when my bid can get filled?
Give the best answerDo any restaurants require ID for a reservation?
Do restaurants require ID for a reservation? What happens if someone purchases a reservation and can’t get seated ?
Give the best answerBidding on reservations?
This is my second go around bidding on a reservation and it looks like it won’t be much of a success again. Has anyone on here ever bid on a reservation and successfully got it? It seems to me like the reservations I bid on don’t even exist
Give the best answerCanceling name change request?
How do I cancel a name change request
before a call has been made to restaurant?
Is there a way to see sold listings?
Looking to see which listings have sold
Give the best answerIf an establishment cancels..
If an establishment cancels a reservation for whatever reason, will the seller get penalized? If so, how?
Give the best answerTransfer request no response yet
I bought a reservation and posted a transfer request to my name this past Sunday and have had no one confirm for me as I also have a special request also. The reservation is soon and I am concerned
Give the best answer10%+ Refund Rate Medal Removal Question
Hi Teams,
I got the 10%+ Refund Rate Medal since RESY terminated my account last month.
Now my refund rate has returned to 10% which is lower than the 11% threshold.
But I can still see the 10%+ Refund Rate Medal in my profolio and my payout is still
be limited, When can I get rid of this metal?
Thank you so much for your help!
Best,
Do bids include deposits?
Do bids I would create include the $50 pp fee for restaurants like carbone torrisi etc?
Give the best answerPostpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. I’ve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldn’t do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answer