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Scarpetta New York Reviews from The Last Year
Went to this restaurant the other night for a friends
Went to this restaurant the other night for a friends birthday. We had a reservation for 6. We got there and the hostess wouldn't sit us because we were a few minutes late and made us wait about 20 minutes. We sit down and we are greeted by several different employees one at a time asking us if we wanted bottled or tap water to each one we we tell them tap. It was almost like they kept coming to ask because they didn't like the answer we gave them! After a few minutes we are brought bottled water. One bottle after the next they have someone walking around special to fill water just so they can keep bringing a new bottle to help rack up the bill. Even though we ordered Tap. Now the food comes and each dish and plate is smaller than the next. I really can't believe a restaurant can charge prices this high and serve such small portions. The food wasn't even good all 6 of us walked out hungry after paying $700 for a small piece of fish a little dish of pasta and a few cauliflower in a plate. We ended up stopping at a local pizza joint on our way home to have a real dinner. I truly felt taken advantage of! Shame on you! Was a real disappointment! Definitely do not recommend!
Hands down one of the best restaurant experiences my
Hands down one of the best restaurant experiences my husband and I have had thus far. Our table wasn't ready and after waiting about 15 minutes a gentleman kindly offered us a quieter spot in the corner of the bar since we had a sleeping infant with us. It felt like our own private dining experience in the end! I have celiac disease and they not only immediately told me everything I could have on the menu, which was a LOT including pasta, but they brought out my own gf bread basket with gf focaccia bread and a separate set of the 3 dips, which were all amazing. I took the extra bread and eggplant caponata back to hotel for midnight snack since I couldn't let it go to waste. We had the beet and chicory salad, my husband had the hamachi crudo & spaghetti tomato basil which sound so simple but he said they were the best he's ever had. I had the black cod with braised fennel and tomato sauce and it was so good I'd have licked the plate if I were at home. The roasted cauliflower and roasted carrots were both delicious accompaniments. This place will be hard to beat!
Great ambiance and the service was very good.
Food and cocktails were also very good.
Our Waiter, Andres G, was a Thief!
My wife and I visited Scarpetta for a bow of pasta and a drink before a show on Sunday 18th of February 2024. I donโt tend to leave a lot of reviews however felt compelled to share our experience with others on this occasion. We arrived just before our reservation time and was instructed by the austere โhostessโ that our table wasnโt ready and we could sit in the bar and have a drink. We didnโt mind this, I enjoyed a beer and my wife a Diet Coke in a lovely bar area. When I came to pay the server behind the bar said they didnโt take Apple Pay so my wife gave a debit card over and the bar tender said the Diet Coke was โon the houseโ. What a lovely gesture we thought (upon checking our bank we discovered that the barman had added an extra $5 on to this transaction so not exactly on the house). We wouldnโt have noticed this had we not checked our bank account due to what was to unfold next. Once our table was ready we were ushered through to the restaurant and introduced to our waiter, Andres G. The restaurant itself looked very nice, well decorated, perfect lighting and great ambience. We came to order our food from Andres G which is where things started to go wrong. His attitude was nonchalant/uninterested at best and his seemed noticeably irked every time he was asked a question about the menu. My wife and I werenโt particularly that bothered by Andresโ attitude as despite the obvious shortcomings in the front of house staff, we really liked the restaurant and weโre looking forward to our food. When the food arrived it was delicious, home made pasta, flavoursome and cooked perfectly. The only issue was that Andres looked at me like I was from Mars when I asked if I could have some Parmesan and by the time he had returned with it, half of my meal had been eaten. The wine too was served at the perfect temperature however as it was white it had to be stored in an ice bucket which wasnโt kept at our table so you can imagine how it went down with Andres when we asked for our glasses to be topped up. When it came time to pay the bill it finally arrived and we were told again, no Apple Pay and that we had to hand over our debit card as their card terminal was behind a curtain on the far side of the restaurant. Andres took our card and arrived 5 minutes later with a receipt for $163.32, not bad value but I decided not to tip as I thought his attitude and service was poor. The next morning I was looking at our online bank and notice that he had actually put the transaction through twice! I was obviously annoyed about this so the next day we workout time out of our day to go back to Scarpetta to speak to the manager who claimed that as the transactions were pending, one would go and gave us a break down from their system to show that we had only paid $163.32 + a $20 for Andres! I mentioned to the manager that we did not authorise the tip and I wanted it refunding and he assured me that within a couple of days everything would be resolved. At the time of writing one transaction (including Andrรฉsโs tip) has gone through and the other transaction for the original price is still pending in our account. We are still in New York for the next 2 weeks as the trip is partly for work so if this isnโt sorted in the next day or so we will have to return to Scarpetta for a 3rd time. This situation has been a shambles, we usually a the minimum of 20% when in NYC but on this occasion weโre so disappointed by the attitude of our waiter that we decided not to, only for him to help himself. The issue is that many will fall for this type of scam, for example, if I had paid on my business card, I just hand the statements straight to our accounts department and Andrรฉsโs scam would go unnoticed. I will amend this review if there is a satisfactory resolution, if not it will remain the same. Please be careful when dining in Scarpetta and always check your statement/bills.
The food was fantastic- best duck I have ever had.
The service was spot on; attentive, but not overbearing. Beautiful atmosphere. For me it's a great neighborhood spot, but I would highly recommend it for a special occasion.
Really lovely place with excellent service and
Really lovely place with excellent service and mouthwatering food. I tried to make a reservation for 2 last minute before a show on a Saturday and there was nothing before 10pm so I signed up for the waitlist alert and later the same day got a spot at 5 that way. Interesting that at 5 there was almost no one in the restaurant. Not sure why no tables were available. At any rate it was awesome to be there when it wasn't packed and we enjoyed the food and wine tremendously.
Great restaurant for a date night or a nice night out with
Great restaurant for a date night or a nice night out with family or loved ones. More of an intimate setting. The complimentary bread is really nice since you get a variety of types. My favorite was the focaccia. Went with a big group and was able to sample a little bit of a lot of different dishes. One of my favorites was the grilled branzino - perfectly tender and the sweetness of the fish was perfectly balanced with just the right amount of salt. I HIGHLY recommend the tomato basil spaghetti - such a simple, yet highly palatable dish. That was by far my favorite dish, but I do wish you were able to add a protein to it. The service was great, just as you'd expect for a nice NYC restaurant. Nothing above and beyond.
If you haven't been here definitely check the place out
If you haven't been here definitely check the place out food is amazing and I love every single thing they have on the menu
Waiter was great.
Wine sommelier recommended a very good Sancerre . Scallops and yellowtail were delicious.Pastas were all outstanding Lobster Black Tagliolini, Tomato and Basil Spaghetti, Lamb Pappardelle, and Ravioli Cacio e Pepe . So were the halibut, black cod and duck. It was our friend's first time and they claimed it was the best real Italian food they have eaten in New York City. And they live here! Keep up the good work.
One of my favorite restaurants in the city! Has been a
One of my favorite restaurants in the city! Has been a consistently wonderful modern Italian spot over the years. And I appreciate that they are always part of Restaurant Week! Their mushroom truffle polenta is the best thing on the menu (possibly the best thing in the city!) and their complementary bread and spreads are fantastic!
Ahmed was amazing, he made us the best cappuccino and best
Ahmed was amazing, he made us the best cappuccino and best espresso we have had in NYC. we had a great time at this restaurant. Service was 10/10. Food was 10/10. Overall experience was 10/10.
Scarpetta
Moms in town, so you KNOW we eatin good! One of the partners at her company has impeccable food taste, so I knew Scarpetta was going to deliver. I am going to tell a story in one second, but before 99% of you tune out I MUST highlight the affogato served in a martini glass. WHAT A TOUCH! This is the kind of innovation that pushes all of human-kind forward. Okay, story-time: When the waitress pitched us on how good their basic spaghetti is, I knew that would easily get Mom. She loves a good simple dish done well. However, Moms is in that phase in her life where she doesn't give one single F. She is currently in her whole fake gluten free era for the past few weeks because she wants to look good for Cannes. I mean I can respect that. She asked the waitress if they could do gluten free spaghetti and she nodded in agreement. She failed to mention that it would be a penne instead of a spaghetti noodle. When the dish came, I knew it was bad. I saw them put the penne down and prayed to the good lord Jesus Christ that they gave Mom the wrong dish, and that was her initial thought as well. When the server said "the only gluten free pasta we have is penne," a chill was sent through my bones. Mom gave me the quick look with a clenched closed mouth smile with raised eyebrows as if to say "DEY DISRESPECTING ME YEEE WOOT IS DIS BOLLOCKS MATE?" ahahaha okay yeah no my mother doesn't talk like that it was more of a "well this sucks. Why would they not tell me that before?" She waits until the server is done explaining something, and then says "I'm really not mad, but just wish I would have known it would have been penne instead of the spaghetti noodle. I really thought I was getting a spaghetti noodle." I was sitting there looking away embarrassed af, and look to see the partner having the same reaction I did ahahahaha. I mean but like I do feel her that would be annoying, but I would just take that one on the chin at this point in my life. However, to Scarpetta's credit, the manager Armando came over and sweet talked my mom apologizing like 4 times. He was a little too smooth tbh. I'm watching you Armando.....ahahahaha I'm just joshin but, as a customer that is all you can ask for from a business. I absolutely adored my Cavatelli, which was a braised lamb pasta that slapped harder than Damien Dibbell. Overall, I had a fantastic experience here and it is now in my top 2 Italian spots in NYC. IG @jnov_ Tiktok @jnov__
Not worth it
Tourist trap- I guess it depends on the level of food you are used to. We got the octopus appetizer, and short rib ; not much flavor. Entree, my husband got lamb pasta, it was so sweet, they add sugar to their food. I got Branzino , it was good I would never recommend this place.
Nice family meal
Food, ambiance, and service all very good. It was expensive for pasta dishes but four of us had different entrees and all were quite good. Restrooms were not conveniently located. Long walk through the hotel lobby to a lower level.
It was good
Scarpetta is a place of contrasts. On the culinary front, the experience was mixed. The food, while good, didn't quite reach the heights of excellence I had hoped for. The dishes were well-prepared with decent flavors, but they lacked that special something that sets them apart from the competition. Scarpetta is a go-to spot for the ambiance, but the food left me craving a bit more. Whether it's for a cocktail night or another meal, I'll be back to soak in the delightful interior.
Good but not great
Where do I start. Firstly, this is one of the those places where it seems a reservation time is only ever approximate and you will in practice wait until they find you a table. We arrived a little early to be told it would be a short wait, which then became a longer wait and finally an even longer wait, it was 35 minutes after our reservation that they finally found us a table. Secondly, be prepared for a chaotic feel, largely as there will be so many people milling around waiting for their tables, just getting to the front desk was a challenge. The front of house team are incredibly polished and very skilled at saying nothing and avoiding any commitment over your table, whilst they try to (excuse the pun) keep the plates spinning. Great to be directed to the bar, but when the bar and every square inch of the front of house area are full, it doesnโt really help, even if it comes with a smile. The menu is what Iโd describe as Italian high class bistro, no pizza here but finessed pasta, fish and meat options. It has a really buzzy atmosphere and was filled with noisy conversation and chatter. Service, once beyond the glitz and vagueness of the front desk, was really good.. fast, friendly, attentive. Food portions are small, but the dishes were presented beautifully and the food was very tasty. Overall, notwithstanding the wait, it was good. But hereโs the thing, I prefer restaurants that do a great job but are humble and/or donโt realise how great they are. When itโs the other way round, i.e they think they are better than they really are, it just feels pretentious. A lot to be liked here, but they need to sort the front of house and remove the ambiguity. As a customer, Iโd much rather hear that Iโm likely to have a 30 minute wait, than to go though a silly ritual of pretending that itโs almost ready a handful of times.
Another amazing experience, drinks to desert!
We celebrated our 27th anniversary here and Alex was our server. He's amazing! We love to go to a restaurant and let the server pick our meals and Alex was excited and did not disappoint. He started us with the burrata and charred broccolini, moved us onto a pappardelle with braised lamb, then onto a porcini encrusted halibut and Muscovy duck that had the most incredible flavors! The sommelier helped with an amazing wine. The service at this place is unbelievable. I have never seen a sommelier grab a plate on the way back to the kitchen, but I saw it last night. Constant checking in and just the right touch. Thank you Scarpetta for another world class experience!
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AppointmentTrader FAQ
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876 Questions
572 Answers |
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Appointment |
I was waiting on the transfer for name but it hasnโt happened yet and my reservation is tonight , will it be an issue that is hasnโt changed into my name yet
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Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueโs rankings & sales.
Congrats on 3 mil |
๐พ๐พ๐พ๐พ๐พ๐พ๐งจ๐งจ๐งจ now on to 30 mill!
Need to cancel a bid, not getting a responseโฆ how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been โmatchedโ with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Postpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. Iโve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldnโt do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I donโt get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, thereโs no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentineโs Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I canโt pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I canโt seem to figure out
Give the best answerReservations are inaccurate
Why are reservations listed incorrectly for the โbuy it nowโ feature?
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