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Chiltern Firehouse London Reviews from The Last 180 Days
Enjoyed a delicious business lunch in the restaurant, followed by some drinks in the bar. Would highly recommend for a special occasion or special treat! Everything we ate and drank was delicious and the service was very good. Look forward to returning soon.
Completing my visits to Andre Balazs’ holy trinity of Chateau Marmont, Sunset Beach…was drinks and dinner at Chilton Firehouse midweek one March evening - a cleverly designed, exclusive (8 years from opening) fire station converted into a 5 star hotel, brasseries-style restaurant and bar.
The glamour and atmosphere alone make this place worth a visit and it’s good to see it hadn’t lost its appeal as one of London’s most exclusive places to see and be seen. It does feels like it’s a members club (which it isn’t) but you’ll need to book fairly early in advance to get a table or “know someone” to get in at shorter notice. There seems to be permanent paparazzi stationed outside waiting for a glimpse of the regular A-list and celebrity guests and plenty of people dressed the part once inside. The clientele is otherwise distinctly European and American these days like many of London’s other premium hotspots, no bad thing.
We had the chargrilled whole roast spatchcocked chicken which was excellent with a fantastically moreish homemade cookie trio with vanilla ice cream (not quite as formulaic as it sounds I assure you). Of course dinner was never going to be cheap but I was still rather surprised at being charged £38 for the grilled Carabinero prawn starter dish, which featured a pair of small-ish prawns looking rather embarrassed on a large plate. At least we could have one each. Whilst that did put a slight dampener on the experience, the drinks, waiting service and (prawns aside) quality of the food was first rate.
I distinguish waiting staff from general staff as the other staff we encountered from the cloakroom attendant to the door greeter seemed a bit haughty and aloof - just something to keep an eye on because whilst that can be overlooked when places like this first open up and are in their prime, 8+ years later they’re going to start needing to be more welcoming to guests as the power balance inevitably shifts. We’ve seen it all before!
It’s hard to beat drinks here on the terrace on a warm evening too if you don’t fancy staying for dinner.
The restaurant was phenomenal - I went here for my 30th birthday after visiting back in 2015.
If you can get a spot in the garden it's perfect on a hot day. The food was great, and the cocktails even better.
Our waiter Lorenzo was extremely on point; great customer service. After we had our food we were originally planning to leave however they found us a spot in the bar and stayed until close drinking some cocktails.
Naturally on the expensive side, we spent £330 between two - that was champagne, x2 three course meals and 3 cocktails each.
To top it off they were filming a film or something similar outside which was fun.
Had lunch there and it was really mediocre food. Also, had chicken that was supposed to be boneless but had a bone in it. My pan con tomato was the worst I ever had. The sauce was so garlicky, I nearly choked. I would never eat there again.
It took 20mins to get any service despite repeated attempts to get the waiters attention. While attempting to lift the plate, the waiter dropped the sourdough bread onto the serving tray and then proceeded to pick it up, place it back on the plate before placing it on our table. The correct response should have been to apologise, go back to the kitchen and get fresh bread. I highlighted this to another remember of staff who apologised and brought out ‘fresh’ bread, only all 3 slices were burnt. I have to wonder if they simply placed the same slices back in the oven and brought them out again.
Service for the rest of the meal was through gritted teeth because we dared to complain.
After mains we were told our time for the table was almost up. I reminded them that we only received service after 20mins and were then able to stay until we finished our dessert.
We were told we could continue to enjoy our drinks outside in the terrace under heaters. Despite there being a few good tables available, we were given the least desirable spot in front of the entrance with a small heater.
Food is massively over-priced for what it is and the attitude of the staff is deplorable. They definitely think they are above the rest.
Wow — we were literally scoffed at by our waiter, treated with disrespect the whole time and the food was burned and substandard. Give this place a miss. They think they’re above you.
Food was blend and portions were small - certainly not what was expected given the price tag - certainly not worth it. On a par with a chain restaurant
Poor start as we waited for 15 mins for doorman to acknowledge we where there… your in the restaurant that say - another 10 minute wait - your late they say tersely … and you need to leave in an hour and half … serious staff attitude . Waiter was a joker using sarcasm and talking far too fast - really badly trained Oh the food you may ask … ok is the best I can say no better than that - rib eye for two at £120 was modest and the extras extortionate fries £9 Only thing that was good was the cheese board Feeling fleeced…. We left with no attention or thank you from the staff…. But why bother with customer service when people are queuing to still get in.. For 2 people £306 .. sat so close to others we could hear their whole conversation Avoid and save your money for a quality restaurant with proper service
We ordered the duck to share It was plentiful But there was no sauce So it was a bit bland. It’s was moist but not juicy. Extra sauce was needed. Again, we ordered two sides which also limited in flavour
Somewhat pretentious- a £50 bottle of red was described as “value”. Not sure what planet the waiting staff descend from.
I can’t even find the words to explain my utter disappointment that you are no longer making crab donuts, you are renowned for that special dish. I arrived yesterday like a child walking into toys r us! Only to have my hopes and dreams shattered when a member of staff had told me the devastating news.
I hope you’ll put this mistake right then we can move on with our relationship!!!
This bar...I mean the fire place, the martinis, the waiters in the cute jump suits heerrmmmmm (noise of excitement). I could marry for money and spend all my time here, not mad about it. Also the hotel rooms looks like a blind vampire designed them, in a good way
Hey @EmpiricalStomach63, thank you for the question!
I answered another question regarding prepaid resis here: https://appointmenttrader.com/sellers/discussions/sellersfaq-178-exploretock-reservation#Community
TLDR:
AT will add a category for prepaid reservations which will let you set the value of what you have prepaid which will then create a 'bid premium' + equity value of your reservation. At the moment it is all-in.
You can upload the reservation and set the asking price in a way that will satisfy your entire expense.
Hope this helps!
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Hey @EmpiricalStomach63, thank you for the question!
I answered another question regarding prepaid resis here: https://appointmenttrader.com/sellers/discussions/sellersfaq-178-exploretock-reservation#Community
TLDR:
AT will add a category for prepaid reservations which will let you set the value of what you have prepaid which will then create a 'bid premium' + equity value of your reservation. At the moment it is all-in.
You can upload the reservation and set the asking price in a way that will satisfy your entire expense.
Hope this helps!
Best answer by ColorfulRod45 (12/22/2021 5:23 pm)
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2 Answers, 0 comments