AppointmentTrader FAQ - Shanghai Heping New York - Buy Reservations
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Shanghai Heping New York Reviews from The Last Year
I stumbled upon this place during the Chinese New Year
I stumbled upon this place during the Chinese New Year parade celebration yesterday & it was such a happy accident! We were sat quickly & they brought out the food as it was ready. The Shanghai noodles were the 1st thing to come out & they were very delicious! The seafood dumplings were my favorite between that, the vegetable & the pork dumplings, although all were good. The scallion pancake was the best I've ever had! Fluffy & the oil tasted very fresh! I only took a photo of the noodles cause my friends & I were starving by the time we got there, but anyways I highly recommend! I give 5 stars for food & service, but the ambiance is no frills & the bathrooms are not in the greatest condition so that's why I didn't feel as though I could give 5 stars for the whole review. But I DO highly recommend going & having the delicious food!
Food is back to pre Covid - excellent! We love this place
Food is back to pre Covid - excellent! We love this place but we can always get a seat. We love the bean curd with soybean and sponge gourd and pan fried boa.
The restaurant did not seem very clean, and the service was
The restaurant did not seem very clean, and the service was rude, impatient, and demanding. Other reviewers are correct that they want a high tip. Food was ok but not fantastic. We ordered orange chicken, stir-fry noodles, a pork dish, and hot and sour soup. I wasn't feeling well and only wanted soup, but the server was rude about me not ordering more. The hot & sour soup was the worst I've had. Bland and flavorless. Overall, it was a weird vibe and didn't feel comfortable dining there. I was relieved when we left, and wished we had gone elsewhere.
Very good food.
We've been going there for a number of years (family, friends). The Shanghai kind of food we Cantonese like; that's saying much. We are of the opinion that the owners usually are not that friendly in entertaining customers, so they're less popular in Chinatown compared to another on the Bowery. There they knew, entertained news media critics, so got written up, and people flock to them. The Heping menu is good Shanghai food, of course. The prices are much much preferred over the other one. We just had another great lunch there yesterday with a dozen friends. We loved say the Shanghai Rice Cakes (上海年糕), or Chicken with rice cakes.... Highly recommended. Then, we just love their pan seared (fried) buns (生煎包), and Steamed (Shiao Lung Bao小籠包). Too bad I don't know some food critics here in NYC. Or we will recommend them to visit and write their critique, so Heping would be competing for customers for their fine food.
The rating would have been better if the service was
The rating would have been better if the service was better! They seated us quickly then proceeded to ignore us. We finally got a waiter's attention and placed our order. The food came before the appetizer and we had to ask for it. No rice was served with our entree though other tables had rice. We couldn't get any ones attention to ask for the rice. the entrees were delicious, saute' chicken and brocolli and Spicy General Tso's chicken but the poor service tainted the experience. Find another place to eat!
We waited a long time for our order to be taken in a not
We waited a long time for our order to be taken in a not full restaurant. Feel we were overlooked often. Wait staff literally ignored us. Order was wrong--the appetizer was delivered after the meal was finished. Dumplings appetizer was tasteless. Required a mandatory 15% tip--but feel it was not deserved because of the service we received. Do not recommend.
Service and cleanliness were alright but they were speedy
Service and cleanliness were alright but they were speedy and the food was delicious. I loved the sauce on the Shanghai Pan fried noodles and they were a very wonderful level of crispy and crunchy. The soup dumplings were hot and wonderful!
Bought 3 lunch specials all comes with rice and hot n sour
Bought 3 lunch specials all comes with rice and hot n sour soup Took them 30 min during lunch hr. Who has .30 mi. During lunch? Drunken chicken-tasted bitter Preserved mustard with tofu skin-greasy and no taste Pork with dried tofu-nasty Hot n sour soup-look and tasted like left over from night before. Every dishes was pretty bad. I think this would be the worst Chinese I ever had. Wonder where they find their chef
One of the most authentic Shanghai dumplings outside of
One of the most authentic Shanghai dumplings outside of Shanghai. Very well made. The drunken chicken was very good too. Be careful they want 18% tip minimum there! Yikes It was a below average service
Good Food
We stopped here for lunch while shopping in Chinatown. Ordered a chicken dish and spicy shrimp and pork dumplings. Very good food , only $30, however the restaurant could use a good scrubbing.
The soup dumplings were pretty good! But the spring rolls
The soup dumplings were pretty good! But the spring rolls were disappointing! The service was quick but not friendly. The restaurant was in a good location but not very clean.
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AppointmentTrader FAQ
Questions and Answers around the platform.
43,107 People following
862 Questions
564 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
What happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I don’t get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, there’s no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentine’s Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I can’t pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I can’t seem to figure out
Give the best answerReservations are inaccurate
Why are reservations listed incorrectly for the “buy it now” feature?
Give the best answerPURCHASED RES CANCELED - RECOURSE
A reservation I purchased was canceled and I was not notified by anyone. I called the restaurant to confirm and they told me it had been canceled. What is the recourse for this?
Give the best answerRefund deposit.
I am trying to get my deposit back to my card. The FAQ answer doesn’t help as it is nearly impossible to understand. Can anyone tell me how to refund my deposit back to my credit card???
Give the best answertruly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
truly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
Give the best answerRelease a bid
How do I release a bid from my deposit account? It says I've got those "stuck" funds but I don't know how to get to it
Give the best answerHow to cancel
How do I cancel this app and stop all emails?
Give the best answerWebsite stole my $
Fill occurred outside requested times; Refund not received; it's been several weeks; support is unresponsive.
Give the best answerHow do I reach staff?
Hello, I've made two staff requests with a important question and both times it closes out (within 24 hours) because they didn't respond. How can I reach someone.
Give the best answerEdit
I accidentally forgot to include that a credit is included in my reservation and need to edit it
Give the best answerAdding $ to Account
What is the easiest way to add $ to my balance?
Give the best answerIs everyone enjoying appointment trader?
Im finding it easier to use it more, every time I get on it.
Give the best answerResy Invitation Link set
I recently had an resy invitation link sent to me and I clicked it to add myself to the invitation.
The issue is I don’t see it on my upcoming reservations in Resy. Does anyone have experience with this? Thanks in advance.
Getting a Refund
I'm reaching out for some guidance on a recent experience I had with a Resy reservation at 4Charles purchased Appointment Trader.
Upon arriving for my reservation, I was surprised to find that there was no record of the booking under the name provided in my AT purchase. I've already initiated a refund, but I haven't received any updates except the suggestion to check my purchase details and open a refund inquiry.
If anyone has successfully navigated a similar situation and could share their insights, I would greatly appreciate it. Thanks in advance.