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10 Reviews
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No Longer Good Chinese Restaurant
This used to be our regular Chinese restaurant in Charlotte but the quality and take out service is no longer any good. For example, before the lockdown we went there for dinner. I ordered egg drop soup and it was like drinking dish water. I almost sent it back but let it go this time. We tried to support the restaurant and did take out a few times recently. Once again, we ordered soup (Won Ton) and it had no flavor. In addition, most times we have picked up food the order is either missing an item or they gave us something we did not order. The final straw for us when we called them when we did not get dinner item we ordered and they would not give us a refund even after we told them we did not want to drive 45 minutes round trip to pick up the correct food order. What is truly scary is they requested that we bring the food back that we did not order !! My goodness, what were they going to do with food that had already been opened !! Sad to say, time to find another place for Chines food.
Be the first to ReplyPretty good Chinese food
Shun Lee is a Charlotte staple and you kind of know exactly what to expect. They are friendly, it is basic Chinese. It is our favorite DoorDash option for Chinese!
Be the first to ReplyLuncheon Special
With a friend we had the daily luncheon special and an order off the regular menu.. Both plates were served promptly and with a moderate amount of food. We had refills quite often and were not neglected or overly bothered.The fried rice there has vegetables in it which made it more flavorful. The handicap ramp seems a little far from the entrance, but one is available at the handicap parking spots. Good spot for a lunch special or dinner meal.
Be the first to ReplyNo intentions of returning
Went here tonight with my father and a friend who had a coupon for $30 which was about to expire. To get to the point, we each ordered something different and only one of our meals turned out to be ok. My friend got the Hibachi shrimp which looked good and she liked it. My father ordered sweet and sour pork. It wasn't what he was expecting but he doesn't go to Chinese restaurants often, so the expectations weren't met but that really wasn't the fault of the restaurant.However, every piece of pork he tried was fatty and not trimmed making it hard for him to eat. I tried a couple of pieces and had to agree with him. It was very underwhelming. My meal was just plain old terrible. I ordered the lemon chicken which I have ordered there previously and liked. It's hard to find restaurants here in Charlotte that offer it, so I have always looked forward to it there. The lemon chicken which I've previously had there is a nice piece (or two) of thinly sliced chicken breast, breaded lightly and served on a bed of lettuce with the lemon sauce on the side. What I got tonite was lemon sauce on the side and a plate of chicken pieces (I think it was chicken) that looked more like a plate of fried clams or calamari. It was just small pieces of breaded chicken tossed on the plate with no garnish. It tasted as bad as it looked. I only wish I had thought to take a picture of it but I was too pissed off to think of doing so. It was honestly the worst meal I've had at a restaurant in a very long time and I go out often. My friend took a bite and also said it was terrible. Oh yea, it was luke-warm too. It was just terrible. It took a while for our food to arrive as well even though there were hardly any other customers there. They were probably searching for little pieces of chicken.
The server couldn't really give me credit for the meal because of the coupon but they did offer me another meal. So I ordered some sweet and sour chicken. Not sure when I'll eat that but I certainly don't have high expectations.
All in all, the wait staff is nice and friendly and they tried to make up for our meals but the poor food overshadowed their service.
This restaurant is fairly close to my house and I have been there for both lunch and dinner before but I have no intentions of going back based on tonight's experience.
Great food, slow slow take out.
Food is always great ! Staff was nice but not informative. Took 1 hr to get take out. Usually takes 15-20 minutes. Staff didn’t warn us at all. Super late to our show. Just wish they would have communicated better. Food was a 5...people were nice...just not informative. Bathroom 😬 dark and dingy needs upgrade.
Be the first to ReplyEhh
Tried this place near the house since we had a coupon. Even with that it was not worth it. I had the shrimp pad Thai and it should not have been called pad Thai. As you can see it's angel hair pasta and super thin sauce without flavor along with a few green beans and bean sprouts. The shrimp were good when dipped in the hot mustard and other dipping sauce. My partner got the shrimp and steak hibachi which was good except steak came well done instead of mid-rare. Our waitress never returned until we got the bill so we never got a chance to tell them about the food. Won't be going back.
Be the first to ReplyUnderwhelming
We were super hungry and close by so decided to try it out. Ordered Pineapple Fried Rice with chicken and Shrimp Egg Foo Young. The chunks of pineapple in the fried rice were too big but the dish was tasty , just not great. The egg foo young was good but the gravy tasted like curry and was yellow, I’m more accustomed to seeing a rich brown gravy for this dish. It was not expensive and portions were large. It just wasn’t a dinner that I would go back for. Still searching for GREAT Chinese food in Charlotte.
Be the first to ReplyNegative experience ordering takeout
I have been getting takeout from this restaurant for several months but when I called recently three different times in a row because I thought I had called the wrong number I was told that they no longer deliver. I asked if I was calling Shun Lee palace even though it showed up on my phone as such I was told no. Not sure why but I will not order from them again. I have been a good customer never rude with them so I can only assume that they are under different ownership.
Be the first to ReplyConsistently Pleased
I eat here regularly. Food is tasty and friendly servers are willing to make changes from the menu to suit our taste preferences. Portions are ample. Prices are similar to other Chinese restaurants in the area. My wife & I like the chicken dishes with vegetables.
Be the first to ReplyTasty and fresh
Great food. Excellent prices. Lots of options. Bubble tea available. :) I eat here probably once a month and hope it never leaves!
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