Abominable - Shun Lee West New York - Buy Reservations
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🤮 1/5 - Abominable
By 👻 @marc, 10/16/2022 3:00 am
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I have been going to Shun Lee Cafe for over 20 years, and I have usually loved it. Last night was a disaster. Fortunately we arrived at 6 p.m. because we had tickets for the ballet at 8. The service was abominable and no one cared! We waited 20 minutes to order drinks. By 7 p.m. our main appetizer had not come. Each time I tried to speak to one of several waiters, they an away. They said they were busy (over the years Shun Lee is always busy due to pre-Lincoln Ctr events). By 7:15 (1 and 1/4 hours after we'd arrived) we demanded and received our main courses. The jumbo shrimp were cloyingly sweet, the shredded beef was super salty. When I tried three times to speak with manager, he waved me off. We had to rush through our food and wait forever for the bill to make it for an 8 p.m. curtain. No one apologized, no one cared at all, no excuses were made. Shun Lee is now at the top of my list of pre-pandemic places that I loved but where I will never return. Does anyone at Shun Lee care?
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