AppointmentTrader FAQ - Sofitel Dubai The Palm - Trade Reservations
Save up to 30% at Sofitel Dubai The Palm!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
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All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
Sofitel Dubai The Palm Reviews from The Last Year
I would love to return to this hotel
Everything was great! Special thanks for cleaning the rooms to Bhandart Mangur!The reception worked very quickly even when there was a hurricane and they were not up to our trifling requests. One of the disadvantages is that there was not enough animal protein food for breakfast: steaks, chicken, fish. I do sports and it was important to me.
Great Hotel, great vacation
Dodyk, Yefta and Ruwan made a great Job! We had nice talks about culture, work, life experience and whatever you think about. Was really good! Everybody in the hotel was very friendly, for every question a good answer. Thats the point, why I came a second time. Absolute advisement to go.
Excellent service
The service was excellent & Jaber could not do enough for us. We are staying as our flight was cancelled on thurs pm . We were lucky to book 4 itβs at Sofitel. Prior to our cancelled flight we had 2 nights at The Royal as a birthday present! & 2 nights at Bab al shams . The service at the premier lounge given by Jaber was excellent! He is very professional, polite attentive. Each day he would personally remember and ask politely if weβd like the same drink or try something new! We had suite which was fantastic overlooking the palm & the food in the beach taverna was fantastic.
Great resort, Value for Money, Amazing People!
Great people that staff this hotel, Ajeeth, Milan, Thomas, Mr Sabri, Yogi, Han, Chitra, Denis and so many more superstates to make your stay as comfortable as possible! Plenty of food selections, no request is too hard, variations, no problem! Take the time to know the people and tear them with Respect! !
Amazing Resort with Top Service
Amazing resort. We booked for two nights. The atmosphere is magical. The beach and amenities are top notch. During checkin Dennis was an amazing bellman who went above and beyond to help us carry our belongings and also make sure that we were taken care of during the checkin process. He also gave us some great suggestions of where to go nearby. I want to also thank Ritvik at check-in who was very kind and attentive. He made sure that the checkin process was smooth and also was very good to understanding our needs. I highly recommend Sofitel at the palms for your stay in Dubai.
Great breakfast service
Buffet breakfast was a great add on and had some very helpful staff including waqas from Pakistan who was extremely attentive during our meal. Huge selection of food, clean venue and attentive staff. Highly enjoyable and definitely recommend.
Wonderful vacation
We had a wonderful vacation at an amazing hotel, largely thanks to the attentive staff who took care of us. I would like to thank Ajith and Han in particular, who were always attentive and helpful. They ensured we had an excellent atmosphere and provided impeccable service during our breakfast and dinner. Another thank to all those chefs that prepared all the delicious meals which we enjoyed and provided also some lactose and gluten free options. Everything in the hotel and its surrounding was top noch including rooms, the beach, gardens and wonderful lobby despite the big storm that hit Dubai, the staff managed the situation perfectly with full commitment . We are looking forward to come back for our vacation again in the future and we surely choose this hotel.
Iftar Party of Selfdirve
This is to appreciate and thank your entire team for a lovely Iftar Party that we hosted for our company at Maui Restaurant. Your entire team starting from Michelle, Jason helped us in getting our entire booking and menu sorted and they were readily available and eager to help no matter how many times I called, and answered all the queries and always had positive reply. They had a very friendly approach and the most important thing is they gave beautiful suggestions all throughout and that actually made us feel that we belonged there. And then on the day of the event which was the Friday 5th April your entire F&B team special mention to (Mohit (ARM), Atul, Akshay, Sugita, Rajeshwar and Daya) ensured everything was absolutely smooth and left no stones unturned and ensured our entire team had a great time and there was not a single person who complained about food or even service for that matter of fact, everything was just perfect in fact beyond perfect. And lastly would like to thank your entire culinary department for the lovely food, mouth watering dishes and beautiful presentation. It was an evening filled with joy for our entire team and we will never forget the beautiful evening altogether put up by yourβe entire team, and any event coming up in future be rest assured you guys will be our only choice. Being from the hospitality industry and knowing the in and out of it I totally understand the importance of keeping your guests happy and thatβs what exactly your entire team did. Please make sure it reaches to the right people so that they get recognized for their hard work, and anything else you require from my end please let me know would be very happy to do the same as that is the minimal that we can do from our side.
A great stay for a almost everyone, especially families
Well, I have been to many hotels and resorts around Dubai and VAE, I expect high standards, and know very well what it means to stay in world leading hotel. So far, my experience with Sofitel the palm was amazing! The whole team was thrilled to leave no wished unfilled. As Iβve a specific medical history which need extra care, the team was trying to do its best to make our stay just perfect. I donβt need to say anything at all, this hotel is a nice place for a good standard, familyβs and friends stay, or even business but you need to notice the area is still palm. So, I would recommend it even for solo travelers as you have a high variety of things to do and locations around. Itβs close to a train station too. The hotel offers a perfect match of different restaurants and the buffet is always a good idea for familyβs too. The beach area ist amazing. The pools are nice too. The spa facilities are good. Some facilities are maybe not so modern as other hotels in Dubai but notice that this hotel is already some years old. I would definitely recommend the beach suite!! Itβs a perfect modern bright lovely suite with a private butler located in a separate building yet close. You got a VIP area for having breakfast if you prefer or afternoon tea, drinks etc. where only members are allow to use. There is a mini marked in hotel and several shops. For kids they offer plenty nice activities. Fitness gym is big and nice! I give a special thanks to Mr Nazar, Romash, Swaroob, Atui, shibu, shefli, imtiaz, Hahn and or room made of courseβ¦ and everyone who was so in to it, to make our stay as perfect as possible! We will never forget! We will be back for sure. Even if maybe something goes βwrongβ they just did everything in their hands to make us forget and smile. And yap they did! Thank you. Little notice, as there are families with kids this hotel is not for people who need a quiet time! They do serve alcohol, there is music at night, and there are families with kidsβ¦! So you should be aware of this. But even me, I spend time with mom, we donβt have any kids, do not party or alcohol, we enjoyed our stay and did get our restβ¦
Dubai's Best Hotels that are most frequently booked by customers of Sofitel Dubai The Palm
AppointmentTrader FAQ
Questions and Answers around the platform.
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906 Questions
599 Answers |
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueβs rankings & sales.
Congrats on 3 mil |
πΎπΎπΎπΎπΎπΎπ§¨π§¨π§¨ now on to 30 mill!
Need to cancel a bid, not getting a response⦠how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been βmatchedβ with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Sold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didnβt happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I canβt get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated βpostpaidβ whereas none of my others make any mention. What gives??
Give the best answerMaking first reservation listing
I have secured a reservation with my resy app so I need to create an alias first or how does info get changed to person buying reservation
Give the best answerNew & have qβs
Iβm new too. Iβm trying the Trial and Error approach. I look at the top trending restaurants and make a few reservations then see what sells.
9:30pm Lilia Reservation Indoors on Friday 5/3 - What do you have that you'd be willing to trade for?
Would trade for a Carbone or 4 Charles
Give the best answerAside from higher rated listings, what do importance points provide?
The info blurb on importance points say that you get your listing pushed to the top if you have more importance points βand many other thingsβ but what are these other things? Should I be trying to get these points?
Give the best answerFirst Time Bidder in Chicago
Can someone tell me if I did this correctly? Iβve searched the app and website and canβt really find any answers so I opted for a mildly popular (not the most) restaurant to start with and bid at the suggested price. Is it just a waiting game at this point??
Give the best answerHow do you call from fake numbers?
How do you call places with a fake number? Does google voice work?
Give the best answerIs there a method for getting approved sales listings for phone call based reservations?
Or does everything effectively have to be done online?
Give the best answerI canβt find my purchase but my credit card has been charged - any ideas?
I canβt find my purchase but my credit card has been charged - any ideas ?
Give the best answerHow to not get your resy cancelled
I got a Polo Bar reservation today and listed it on AT. Soon after I got an email from resy saying my reservation was cancelled. When I called about why they said its because I was flagged as a seller and they have an algo to figure it out. How do I bypass this and sell my reservation without it cancelling
Give the best answerWhat are Trader Points?
I canβt seem to find an answer on the app about what trader points are
Give the best answerCan You Take Down a Listing
Can you take down a listing if it doesn't sell to avoid a late cancellation fee?
Give the best answerRestaurants canceling reservations
Will restaurants cancel reservations if they know you are using a bot or can you get banned on resy?
Give the best answerTransfer
How quick are transfers completed? I requested my transfer 2 days ago and my reservation is tonight. What if itβs not done in time?
Give the best answerVirtual Name & Email on reservation
Hi Community,
I am new to this site and just recently bought a reservation here. I noticed that on the reservation page, it is booked under a random name and a virtual email address.
I can't find any button to change either the name or the email for this reservation I bought. So, should I just say that random name when I arrived at the restaurant? Not really sure about the procedures.
Best
Can you book private clubs ?
I put a bid in for 5 Hertford street but wasnt sure if they work w Appointmemt trader...anyone know? thanks
Give the best answerHow do payouts work?
Once a reservation is bid on or taken - how is one paid out?
Give the best answerWhat does bid active time window mean
Is this what reservation times looking for ? Or when my bid can get filled?
Give the best answerDo any restaurants require ID for a reservation?
Do restaurants require ID for a reservation? What happens if someone purchases a reservation and canβt get seated ?
Give the best answerBidding on reservations?
This is my second go around bidding on a reservation and it looks like it wonβt be much of a success again. Has anyone on here ever bid on a reservation and successfully got it? It seems to me like the reservations I bid on donβt even exist
Give the best answerCanceling name change request?
How do I cancel a name change request
before a call has been made to restaurant?
Is there a way to see sold listings?
Looking to see which listings have sold
Give the best answerIf an establishment cancels..
If an establishment cancels a reservation for whatever reason, will the seller get penalized? If so, how?
Give the best answer