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Soutine London - Buy Reservations

Location Address Icon 60 St John's Wood High St, London NW8 7SH, UK
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Popularity Score ™ Tier of Soutine London
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Average for April 2023
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Soutine London Reviews from The Last Year

Tripadvisor: 😒 (19) Yelp: 🙂 (1)
😒

Lunch

3/5 by Mark C on 03/06/2023

As Fischers and the Wolsey have been my favourite for many years I was looking forward very much to trying Soutine in St Johns Wood. Everything was lovely until a film crew on mass unexpectedly arrived halfway through our lunch with lights, reflectors, strobes, cameras, computers & so forth to film. The camera men were moving around close to us filming as the food was being delivered. The lady part of the ensemble on the next table was reviewing footage on her computer all of which added to the annoyance in what was supposed to be a relaxing lunch with 3 of my clients. I was not at any time informed that this would be happening nor offered to be moved to a quieter part of the restaurant. This spoilt my lunch which was a shame especially as I was paying full price at what is not an inconsiderable amount of money to pay for lunch.

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Average but overpriced

3/5 by Simon B on 02/28/2023

Dinner with wife, son and his girlfriend. Mains small (except) for salad and average tasting. Staff totally thrown by going off menu (ie requesting some bread with soup) so simply ignore the request. Soufflé boring. Burger average but over priced. Decor nice pastiche of Parisian restaurant but overdone for St John’s Wood. Coasting on reputation.

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DELICIOUS

5/5 by Sesi on 02/24/2023

Nice spot in St JW, cozy and beautiful restaurant cafe'. Friendly staff and relaxed vibes, simply delicious meal!

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Avoid it! Bullied customer to tears. Undercooked chicken. Complete denial of error. Lies and disrespect from managers!

1/5 by Jessica C on 02/15/2023

A terrible experience makes a good story! My first review on Tripadvisor. Never bothered to write anything until today. I was truly shocked by what has happened in this restaurant. Please read if you are still considering this restaurant. If it gives you credibility in what I am saying, I am a medical student and my mom is a university humanities professor. We are too busy to make unfounded claims. The following are just the facts: I came to this restaurant after a relaxing walk in the sunny Regent Park with my mom. I ordered coq au riesling (their best seller supposedly). But unfortunately, there were undercooked areas inside the chicken breast. The main blood vessel still appeared bright red, not purple/dark - so the chicken was clearly undercooked. When we gently told the waitress with a smile that there was an undercooked area inside the piece, implying that they should perhaps pay more attention in the future, the waitress did not apologise. She looked at the bloody area and brought the dish to the manager. She returned from a chitchat with the manager saying that there was no problem with the chicken for sure as the head chef has checked (OMG, wHAT? I just saw the blood!!) She added that the head chef cooked this meal in a batch for a long time, so it was impossible to be undercooked (WhAt!?). Then, all the staff practically ignored us (we were obviously looking quite puzzled and slightly irritated by what has happened), walking past us with no eye contact. On request, the restaurant manager (male with dark brown curly hair, non-British, middle-aged) came to speak to us and just kept reinforcing that there was no problem as the head chef had said so and that the dish had never had any complaints so there would be no problem for sure (I was like wHaT?? What is happening? I cannot believe it. There is a clear problem with my dish!). As I tried to speak to him further about the facts, he just walked away with no response, but with a smirk (must be laughing at us for wasting our time speaking to him! - In hindsight, I should have just got up and left and continued my walk to limit any damage to my emotional well-being as there was no point speaking to any of these people and no justice can ever be obtained. They were too adept at reasonless arguing and forgot the core values of humanities, and are just "bullies".) I said I would need to raise this with the Westminster City Council Food Safety if your restaurant was going to do nothing to address this, the manager laughed at me and walked away! I was in utter disbelief at this point by the manager's attitude. When I asked if he had any supervisor here, he said no one "higher up" than him was present and he was the overall in charge. But later, he introduced his "General Manager" to me (I was like what?? You just lied to me?? Judging by the story thus far you could probably guess that neither he nor the general manager apologised for the lie. Total disrespect!) It turned out that the guy looking over our table from the bar all the time was the general manager, named Matt Robins (or so it says on his card, a man dressed in a suit with some noticeable tattoo on the right forearm/wrist area). Matt Robins was extremely rude and unprofessional in his language and behaviours. He crossed his arms and spoke with disrespectful language, including "I have been tolerating you", "you must pay and leave now"! (We were two women, why did he have the right to threaten us to leave? I felt scared! Just because we raised a concern that you denied and did not attempt to address? BULLIES.) He then refused to provide me with the feedback channel and contact details to the restaurant head office - he said "the complaint route is through me and you have reached me", with a disrespectful smirk, "send your complaint to the seat reservation email and it will be streamed from there" (a lie), "there is no way to contact the head office.." (a lie), "no, no, I cannot write it down for you, you need to find any contact number online yourself!". When I asked for his name, he said "I will give you my card on your way out (RUDE!), but you need to pay first" (RUDE!). Throughout the whole process of ignoring us, the two aforementioned managers kept coming to me with the card machine saying "are you ready to pay??", "am I taking the payment or not?" and then "you have to pay for what you ate, and you will need to leave" - in the EXACT SAME WORDS! These waiters, or managers, forgot who they are - workers of the hospitality industry, with the aim to make customers satisfied with the service received. What they are doing is reflective of the lack of proper staff training in this restaurant group and a lack of supervision. Staff are doing what they want with no fear of the repercussions! After being bullied into paying the full bill, I broke up in tears. INJUSTICE. PURE INJUSTICE! For my whole life, I have lived in an ivory tower of well-behaved people and a happy bubble and never encountered minions like these people! When I calmed down, I found the proper feedback channel on the website of its head office The Wolseley Hospitality Group - the general manager was lying all the time! Shocking! I sent my feedback in. On the way home, I was in a depressed mood. Mentally went through what happened and reassured myself that I did nothing wrong, apart from speaking to people who hold themselves up to low moral standards and dining in a restaurant that does not know the importance of basic food safety (google Campylobacter jejuni or Campylobacteriosis from eating undercooked chicken) with chaotic management. Our concern was ignored by the staff completely and we had the WORST dining experience ever with utter DISRESPECT, SMIRKS and LIES with significant PTSD from the whole restaurant chain. The staff (Matt Robins, the unnamed manager and the waitress) are extremely not well-nurtured and repulsive to avoid using harsh words. But anyone else with a more untamed temper than mine would probably use all the possible swear words in this world to describe this experience (and the managers - you minions, you are stuck here as servants forever)! I just unlocked my first truly shocking dining experience in London. Given the standard Soutine aspires to achieve, such an attitude from staff is hindering its growth. People should not go to restaurants with stains on their reputations.

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Amazing

5/5 by sue28_12 on 02/10/2023

Amazing French food, Henri waiter amazing! Amazing ambience! Amazing everything! A must.. Love Love Love! Thanks Soutine

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Rocky was 10/10

5/5 by Sarah L on 02/04/2023

From start to finish a fantastic night spent in Soutine. Starters of steak tartare & onion soup were delightful. Our brilliant server even split our soup in two to save the mess & to enjoy the sharing. Hidden gem in St John’s Wood. Will be back! Merci

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French restaurant!!!

3/5 by Nick Foley on 01/15/2023

I understand that a Saturday evening meal is a busy time for a restaurant. But a Nicoise salad should have a piece of TUNA not a quater tim of tuna bits. And for £24.00 I would have been complaining if I had been someone's guest. Not a place to visit again

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Better options elsewhere

3/5 by Beano on 01/04/2023

Good atmosphere with a nice selection of wines. Staff were very hospitable - if I was to be critical service was a bit slow given the restaurant was not full or busy. You can’t really go wrong with the menu as it is traditional French cuisine cooked well and the food was by no means bad. The prices however are somewhat of a let down and would prevent us returning - you’re better off going to a high end restaurant in the west end if you are paying Soutine prices. There are plenty of cheaper Parisian style restaurants in NW London for a similar (if not better) quality of food.

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How prices have risen!

3/5 by Peter T on 12/29/2022

We haven’t been here for some months and our immediate reaction was how much prices have increased! The quality of cooking and service is as good as ever but £35 a head for 2 small courses sans drinks felt uncomfortable - what really is disappointing is the charge for bread with the (excellent) soup; it used to be included with the price and I think it’s small minded to charge at this level of tariff. Not sure it’s worth going again, a pity is we used to visit regularly.

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😍

So good

5/5 by Emily E on 12/09/2022

Really good place. Every time I've eaten there the food has been delicious and the service spot on. Lots of crisply starched white linen - waiters' aprons and napkins and classy, solid fittings. Great choice of unfussy French dishes on the extensive menu. Some come in massive portions - like the chocolate mousse, ice cream sundae or steak and chips, while others - like scallops - don't. The macarons which are a kind of dessert option listed as 'Friandises' are whoppers. Delicious, too. I've been to cheaper places but still this doesn't feel like a rip off.

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🤮

Terrible

1/5 by mariaP8123WB on 07/27/2022

Decore was the only good thing. Took my sister there for her birthday a week ago. We both had the duck confit with mash. Her duck was tough mine not so much but nothing special. The sauce tasted strange. 1 vodka & tonic for me & 1 gin & tonic for her. £97.00 I was sick an hour or so later. Neither of us ever going back again.

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🙂

Buzzy Lunch

4/5 by HighburyCheshire on 07/23/2022

Visited again for Lords cricket game. As always, need to book . Extensive menu choice and food was as good as ever.

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Great service.

4/5 by Catherine B. on 07/20/2022

Delicious food. Sea bass with olives was a delight. Delicate steak tartare. Scrumptious vanilla baked cheesecake. Good traditional cocktails.

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😍

Food and ambience will make you want to linger

5/5 by Kakuro12 on 07/10/2022

Mid-afternoon Saturday family lunch (with adult “kids”) - food delicious and choice is wide-ranging - from reasonably priced set menus to a la carte. Service very good-natured - friendly, efficient and attentive without being over-bearing. Beautifully authentic French surroundings and relaxed atmosphere make you want to linger longer. Cocktails expensive, even for London, but tasty and unique mocktails available at a very reasonable price. A great centrally-located venue, with a menu and ambience noticeably appealing to all dining needs - from a special occasion celebratory meal to a quiet and intimate snack and tea with a friend. Highly recommended

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Lovely

5/5 by Emf on 06/26/2022

Delicious food and superior service. Great time with friends and food was on par as well was the service. Great food and recommend. Quaint, clean, nice restaurant experience.

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A piece of Paris in London.

5/5 by y2cil on 06/02/2022

A lovely piece of Paris in St. John's Wood. Lovely food and good service, we enjoyed a lovely early evening meal. Recommended.

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Great food, service not the best

4/5 by Oana P on 05/13/2022

Food was excellent but the service not the best. We loved the escargots and the veal, however the sides have to ordered separately. Service: the waiter seemed to be absent minded and his suit really needed a dry clean!

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Lunch at a price

1/5 by Jonathan G on 05/05/2022

Endive salad small Mushroom on brioche Bottle of water £36-80 including 15% service Not at all good value

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Good food in general, disappointing pain au chocolat

4/5 by matsbeem on 04/23/2022

The Egg Royale was excellent, the coffee, the fresh fruit salad and granola good. The 'pain au chocolat' was disappointing, containing hardly any chocolate :(

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🤮

Beyond awful

1/5 by Pundah17 on 04/20/2022

We went on a Monday to celebrate another couples anniversary. The service was non existent and when the server did attend everything was a big issue and you felt like they were doing you a favour to serve Felt completely understaffed The steak tartare was tasteless and had big chunks in it The tuna in the salad was inedible. A small piece that looked like it was days old and dried out 10 mins to get some extra salad dressing. Scrambled eggs were ok but the salmon very fishy. Chips were ok Definitely no return visit planned there.

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Worked perfectly!
😍 5/5 Review by AcceptingVessel63 (03/09/2023 6:29 pm)

Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.

Got into Nobu Malibu
😍 5/5 Review by EnamoredList61 (03/03/2023 8:41 am)

Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!

Very easy
😍 5/5 Review by EnchantingMass27 (02/13/2023 6:57 am)

Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future

Fabulous Lunch
😍 5/5 Review by FascinatedSnake33 (02/05/2023 3:09 pm)

I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!

Great reviewer team
😍 5/5 Review by ActualBoot15 (02/03/2023 11:03 pm)

Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!

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Incredible
😍 5/5 Review by ImmortalApple60 (02/02/2023 5:20 pm)

I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.

Best platform out there!
😍 5/5 Review by AwakeDecision53 (02/02/2023 12:23 pm)

Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!

This app is life changing
😍 5/5 Review by AcclaimedWine28 (01/26/2023 7:45 pm)

This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!

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Worked perfectly
😍 5/5 Review by ExhaustiveDiscovery71 (01/05/2023 12:53 am)

Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.

NOBU Atlanta
😍 5/5 Review by CorrespondingJewel46 (12/30/2022 8:23 pm)

Amazing and easy process

Success on Short Notice
😍 5/5 Review by EnforceableUmbrella69 (12/22/2022 11:59 am)

Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.

Worked perfectly, thank you!
😍 5/5 Review by FabledChange61 (12/15/2022 7:24 pm)

This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!

Worked flawlessly!
😍 5/5 Review by ArtfulChange26 (12/05/2022 6:25 am)

Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.

Answer IconLast Reply by CelebratedStreet63 (03/15/2023 4:29 pm)
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Comment Icon5 Replys, 2 comments
Love this app!
😍 5/5 Review by DeliberateScale19 (11/30/2022 11:45 am)

So glad I came across this app :)

Answer IconLast Reply by DecadentRoof69 (01/30/2023 2:54 pm)
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Comment Icon2 Replys, 0 comments
Quick table in Miami
😍 5/5 Review by AppealingOpinion58 (11/29/2022 2:21 am)

I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here

Answer IconLast Reply by DecadentRoof69 (01/30/2023 2:54 pm)
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Prime time, great meal
😍 5/5 Review by AvidUmbrella31 (11/25/2022 8:07 am)

So easy and had a prime time which I can never seem to get on normal res apps. So worth it

Answer IconLast Reply by DeliberateScale19 (02/01/2023 6:42 pm)
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Comment Icon1 Reply, 0 comments
Got impossible NYC res
😍 5/5 Review by DapperBasket31 (11/16/2022 11:13 am)

instead of waiting weeks I got my 4 charles reservation instantly

Answer IconLast Reply by FamousStation67 (01/10/2023 7:55 pm)
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Worked perfectly to get into Carbone. So delighted
😍 5/5 Review by ForeseeableInsect17 (11/13/2022 6:56 am)

perfect

Answer IconLast Reply by MaternalRecord73 (01/22/2023 3:32 pm)
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Worked well, got me into a restaurant with no availability
😍 5/5 Review by ExpressionisticSuggestion35 (10/29/2022 8:09 pm)

I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.

Answer IconLast Reply by AuthoritativeUmbrella71 (12/01/2022 9:40 am)
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Comment Icon3 Replys, 1 comment
Last minute reservation for Delilah Las Vegas
😍 5/5 Review by InformedStretch72 (09/29/2022 1:00 pm)

Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍

Answer IconLast Reply by AuthoritativeUmbrella71 (12/01/2022 9:41 am)
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Comment Icon3 Replys, 2 comments
It works!
🙂 4/5 Review by ChattyPeace47 (09/04/2022 2:30 pm)

Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!

Answer IconLast Reply by ZestfulSeed54 (11/29/2022 9:45 am)
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Comment Icon2 Replys, 0 comments
Money transfer
🙂 4/5 Review by GutsySalt20 (09/02/2022 11:13 am)

As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.

Answer IconLast Reply by BraveHand53 (11/28/2022 4:49 am)
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Comment Icon1 Reply, 0 comments
Love this app
😍 5/5 Review by ImpassionedOffice37 (08/02/2022 5:38 pm)

Got to go to places otherwise unreachable

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Easy Access
😍 5/5 Review by EthicalLetter14 (08/21/2022 9:10 pm)

Very easy to get into one of the hardest restaurants to reserve in New York.

Answer IconLast Reply by EnjoyableJelly34 (11/14/2022 9:34 am)
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Comment Icon2 Replys, 0 comments
Worked like a charm
😍 5/5 Review by ExactMass18 (07/31/2022 11:24 am)

We were very pleased with our experience at Scarpetta. It made our anniversary very memorable. The reservation was seamlessly transferred into our name.

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Whose name will my reservation be under when I arrive at the venue?
Question by FluffyStar64 (07/09/2021 5:10 pm)

Best AnswerIt can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!

Answer IconBest answer by ColorfulRod45 (07/09/2021 5:17 pm)
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Comment Icon1 Answer, 0 comments
Working on your bid?
Question by DemurePain59 (10/01/2021 1:24 pm)

Best AnswerYour bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.

Answer IconBest answer by EvocativeFold67 (10/02/2021 4:37 pm)
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Comment Icon8 Answers, 1 comment
Process after bid is accepted.
Question by EvocativeFold67 (09/17/2021 8:11 pm)

Best AnswerHey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.

Answer IconBest answer by ColorfulRod45 (09/17/2021 10:07 pm)
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Comment Icon1 Answer, 2 comments
Where do the Reservations on AppointmentTrader come from?
Question by ColorfulRod45 (07/13/2021 3:55 pm)

Best AnswerMostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.

Answer IconBest answer by FluffyStar64 (07/13/2021 6:05 pm)
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Comment Icon10 Answers, 1 comment
What happens if my bid expires unanswered?
Question by FluffyStar64 (07/08/2021 5:55 pm)

Best AnswerHey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.

Answer IconBest answer by ColorfulRod45 (07/08/2021 6:28 pm)
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Comment Icon4 Answers, 3 comments
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Soutine London User Reviews & Question Forums

Soutine London Yelp Reviews
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Latest Reviews On Yelp

🙂4.0/5 from 3 reviews
Last review : Nice food and employees and also the decor is great.
By Lhyllel F. (12/06/2021 12:00 am)
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Soutine London Tripadvisor Reviews
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Latest Reviews On Tripadvisor

😒3.3/5 from 19 reviews
Last review : Terrible
By mariaP8123WB (07/27/2022 12:00 am)
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AppointmentTrader Platform Reviews
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Reviews from real people using AT!

🙂4.4/5 from 173 reviews
Last review : What a Restaurant!
By ExpansiveTop42 (03/16/2023 7:25 am)
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Create a Question in "Soutine London FAQ"
You will earn 25 Traderpoints for your Question.
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Create a Post in "Must try dishes at Soutine London"
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Create a Post in "Best Tables in Soutine London"
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Restaurant Transfers FAQ
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Questions around how AppointmentTrader works for Restaurant Reservations

Comment Icon8 questions
Last question : stumbled on this, need some thing answered please
By ConfidentialColor61 (02/07/2023 10:39 am)
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AppointmentTrader FAQ
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Questions and Answers around the platform.

Comment Icon416 questions
Last question : Where can I find my reservation detail
By EnduringWeather21 (03/15/2023 2:39 pm)
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Place a Bid to Get Someones Reservation
Bid $35 to Get Someone's Reservation
Get a Reservation at Soutine London
⚡ See Immediately Available Reservations
Increase your Bid. This amount is below the trading average and will probably not be successful.
You are getting a great deal. There are no competing bids.
$100 is the next highest bid, you can narrow your search to get lower results.
See all bids for Any Table Size on 06/15/2021 10 AM - 11PM
$100 is the next heighest bid for Any Table Size on June 15th between 10 AM - 11PM.
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