Probably the worst service I've had in 10 years of living - Sushi Katsuei New York - Buy Reservations
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🤮 1/5 - Probably the worst service I've had in 10 years of living
By 👻 @Mark S., 10/29/2022 3:00 am
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Probably the worst service I've had in 10 years of living in nyc. Had a reservation but couldn't find anyone to speak with for the first 15 minutes. They say 2 couples with reservations 15 minutes after us, and still refused to sit us even while there were open tables. They were saving the open tables for reservations that were 45min+ expired. The waiter was texting the customer so clearly would prefer inconsiderate, and extremely late repeat customers over prompt and respectful new customers. Finally sat us 45 minutes late but asked if we could wait for another group to finish, so we could move to their table. Apparently our table was reserved for another (late) group. We got up and left. Will never go back.
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