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Booked 1 times by Swan Miami customers.
Ranked #15 in Miami's Best Restaurants.
Swan Miami Tripadvisor Reviews
Latest Reviews On Tripadvisor
27 Reviews
0 Replys |
Metal piece found in the ravioli, a big in the drink, and smell of mildew in the courtyard
Metal piece found in the ravioli, a big in the drink, and smell of mildew in the courtyard make it hard to give a good review. Classy neighborhood, surely expensive rent, but this was unacceptable. The other dishes were fine. Nothing exceptional for presentation.
Be the first to ReplyWaste of money
Bad service, rude waiter, way over priced. Nothing exciting on the menu. No table throw. Overrated. I do not recommend.
Be the first to ReplyGreat option for a bachelorette celebration!
This is a beautiful restaurant for special occasions with indoor and outdoor dining. The food and drinks are great, especially the drinks because they are very creative! I definitely recommend this place when visiting Miami!
Be the first to ReplySwanky little spot
Cool little spot to grab lunch while shopping in the Design District. Everyone was very friendly and attentive. Food was very good and came out quickly. Would definitely go back
Be the first to ReplyNice atmosphere!
Very pretty interior both inside the restaurant and out on the patio. The servers took good care of us providing great recommendations for food and drinks all of which were displayed beautifully! Very appetizing! The atmosphere was nice with a variety of music that everyone is able to enjoy.
Be the first to ReplySo so
If you are looking for a cool vibe in the design district then consider the outside patio for drinks. As far as a good restaurant for dinner, I would not recommend this place as the food was subpar..... at least the pizza. My wife had the salmon and said it was good though
Be the first to Reply5 star prices, 1 star service
The service was laughable. I sat at the bar and ordered a $44 lobster salad and a $17 glass of Albariño. At these prices, I expected good service but I received the opposite. Asked for water (not offered) but it never came. I had to get up and ask the busboy. Salad came (looked beautiful) but it was bland. I asked for salt and pepper. Bartender showed up 7 minutes later with pepper (grinder was almost empty). Said he had to go look for salt. 5 minutes later, he served me a bowl of the wet salt they use for margaritas. Said “we don’t have salt shakers”. Unbelievable.
Be the first to ReplyYum
The place was so cute. The guava french toast was soooo good. Our server Natasha was great also. Cant wait to eat here again
Be the first to ReplyBEWARE OF POOR MANAGEMENT WITH SERGIO!
Swan Review I eat all over Miami, and at the best restaurants all over the world for that matter. To say my experience at Swan was a disappointment would be an understatement. I would never return to this restaurant and don’t recommend anybody visit as there are so many other options in which to choose from. Last night was supposed to be one of those special occasion date nights at Swan. I had made the reservation for a table and we even arrived early to have a drink at the bar before we sat for dinner. We were immediately warned of a time limitation on our table for dinner as we sat down. I understand this, but there is a proper way in which to enforce this. This leads to the huge management issue, particularly led by Sergio, who did an extremely poor job in handling the situation last night. I had already heard that the service is subpar here and now I know why. As we worked our way through dinner, we ordered some of the most expensive dishes, with multiple appetizers and entrées, with an expectation of going into dessert and an additional bottle of wine. Therefore, we were spending more than most, I would say. Towards the end of our meal, Sergio approached the table with no salutation, but only a rude remark to say that we were not getting our second bottle of wine, and we needed to wrap up our dinner and release the table. As we looked around 75% of the restaurant was still empty. We questioned why we would need to leave when others had obviously not arrived for a subsequent seating. We also got online and found that immediate reservations for tables were still readily available. Sergio simply responded that was the rules and delivered our check to be paid. As you can imagine, this ruined our special occasion. To have someone like Sergio in an important position and showing such poor leadership in how it was handled, would lead my recommendation that his employment be terminated or certainly these actions documented. This manager should be sent for better training of how to handle customers as we now all risk the extremely unpleasant experience Sergio may create for any of us.
Be the first to ReplyNice Bar
We came early and sat outside at the bar. Our bartender was friendly and the cocktail menu offered many interesting choices. We chose the Swan cocktail and a glass of wine. It was a great spot for people-watching since it was located in the Miami Design District.
Be the first to ReplyPerfect for Happy Hour
Food was on point and there is great music. We went on a Friday evening and it was a great crowd. Our waiter was excellent and made sure everything was perfect. Definitely make reservations. But definitely also try this place.
Be the first to Replybirthday party
Yesterday around 11:30pm the bouncer at the club swan kidnapped the IDs fo the guests and charged $40 blackmail to return them
Be the first to ReplyHorrible Do Not Go Here!
Had a reservation and was never seated and zero communication from the 5 hostess. The manager was unapologetic and just said nothing. By far the worst experience I have had a restaurant. Do not waste your time and money! So many better options in Miami!!
Be the first to Replyare dishonest
KAYON DANIELLE you improperly charged for the new year's dinner. the dinner was duly canceled as evidenced by the email below. I ask that you take immediate action to return the amount. your non-response demonstrates how dishonest you are. I expect the amount to be refunded immediately! RZ
Be the first to ReplyJust bad
The food is terrible.the drinks were okay. The waiter was nice. They need to move that lady out the restroom. Won’t be coming back
Be the first to ReplyDisappointing lunch
Recently visited Swan for lunch as a party of 2 and we were initially seated right next to a large vocal group. We asked to be moved and they moved us to the next table over despite most of the tables in the cafe were empty. The large group was so loud it was difficult to even have a conversation at our table. Would not recommend this place!
Be the first to ReplyHORRIBLE
We were very disappointed in our experience with this restaurant. They open at 6:00, yet at 6:05 they were still in a staff meeting and not greeting guests. Once seated, no one knew we were there, and we were IGNORED for at least 15 minutes. We ordered hamburgers (one “well done” and one “medium well”) and both were way undercooked and still “mooing” when they hit our table. We complained and were told it was a “kitchen mix up”. Ha! We were the only customers. Until and unless this place gets their act together…STAY AWAY!
Be the first to ReplyEverything is perfectly balanced.
It has a great ambiance, well-made cocktails, and bartenders who know their craft. Everything is perfectly balanced. Thanks Club Bookers for suggesting this wonderful place!
Be the first to ReplyHorrible, unprofessional service
We went there on a Friday night. The hostess at Swan was nice. We went to the bar in the outside area being that the rooftop bar wasn't yet open. We got to the bar, the younger gentleman didn't acknowledge us until I called for his attention a few minutes later. He assumed the other bartender was taking care of us. It wouldn't have hurt to ask if we were being helped, etc. Another bartender at the bar, made herself a drink, not sure if it contained alcohol or not, point is she stood at the bar drinking the drink rather than going to the back to drink her beverage. Let's move on to the rooftop line. We were told it opens at 11:30pm so we came back around 11:35pm or so. As we were walking walking up to the line, I seen them let some ppl in. When we got to the line, we were told to wait a few minutes so we stood to the side to see what was going to happen next. As we are standing there, a group of gentleman walked up, hostess approached them to take care of them, another group of people walked up and they were let in. Remind you the entire time, they are looking at us if we didn't exist. We walked away with a disgusting feeling. I've been in the hospitality industry for 20 years and never seen such a thing. I've heard about clubs profiling people but this was to another level. I will never return or recommend anyone to an establishment that treats people spending their money like crap. NEVER AGAIN!
Be the first to ReplyWorst service in Miami
Not going back there!!! Service was horrible!! Barely saw waitress( (thank goodness for busboys). Sat for 30 minutes- no drinks. Finally salad arrived- still no drink. Had to ask
Busboy to track down cocktails. After salad our appetizer arrived.. then our main course arrived immediately. Had to ask for more water and ketchup for fries 2 times. Never saw waitress after she took Our order until the bill arrived… with 18% gratuity added in even though we were a party of 4. Food was just ok. Lots of people taking selfies
PLACE TO BE FOR LUNCH!!!
Friend picked me up and we drove down for lunch and if did not disappoint!! Make sure to sit outside as the people watching is great! Service was right on point and the food was amazing!!
Be the first to ReplySunday Brunch
Your staff and especially the hostesses that day were really wonderful and accommodating ! The couple we were with Had a baby in a stroller and we were seated outside by the heat lamps in the lovely garden !so welcoming.Great food & lovely ambiance! Burger was delicious and so was the crab eggs Benedict !
Be the first to ReplyBeautiful garden!!
The presentation of the Ceasar Salad is beautiful but needs more dressing & with anchovies on the side. The King Salmon was superb, the farro was cold prefer a little warm. Brussels sprouts was excellent. The ribeye is perfect.
Beautiful garden to dine maybe adding a candle to the table under the stars would have been fabulous.
Expensive wine lists $52 and above.
Music too loud
Music too loud inside for dinner at 7.30pm. We couldn't have a conversation at all. I do t mind having lound music at all but later when it's time to party but not at 7.30. You should ease in.
Be the first to ReplySO Disappointed!
Thanksgiving Day! Terrible Service ! Waiter without any training and kept making terrible mistakes from the initial cocktail order to the end if the meal! Food took forever and a few sides never made it to our table - although they gave us extra servings of the turkey and dressing. Never received the desserts on the Thanksgiving menu! They took a few drinks and dessert off the bill, not worth the hefty bill!
Have been there several time but no plans to return!