We went with our family of 5 for an early dinner. - Swiss Chalet Restaurant Vail - Buy Reservations
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🤢 2/5 - We went with our family of 5 for an early dinner.
By 👻 @Kristen L., 03/10/2023 3:00 am
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The restaurant was quiet. My husband and I had been here years ago with friends and wanted to introduce our kids to it. This would be a 4/5 star review if we didn't experience what happened later. We ordered cocktails, a bottle of wine. Kids got Shirley Temples. We had appetizers, 2 different fondues. Extra apples. And dessert. Our waitress, we thought, was quite wonderful. However when my husband got the bill, our kids were tired and jet lagged 6:30 Vail time, 8:30 east coast time) so he thought the bill seemed high but hurriedly paid it. He realized the next morning our server added a 20% service charge into our check! The website clearly states it's for parties of 6 or more. My husband tipped 20% on the total, not realizing the service charge was on there. Needless to say, we were quite disappointed but felt uncomfortable calling the next day so we let it go so we could focus on enjoying the rest of our trip. Just a bummer because we would no longer recommend this restaurant
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