What happens if my bid expires unanswered? - 探鱼 - TANYU Bugis Junction Singapore - Buy Reservations
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探鱼 - TANYU Bugis Junction Singapore Reviews from The Last Year
very unacceptable staff service
I would like to express my sincere disappointment with my recent experience. While I understand that mistakes do occasionally occur, the attitude and behavior of one of the staff members, Wan Xia was completely unacceptable. I found their lack of professionalism and manners to be offensive and rude. I was particularly shocked by the staff's lack of basic manners, such as snatching the bill away and walking off without a word, continuously pestering for payment in the middle of my meal, and requesting that I walk across the large and crowded establishment for the payment. This is not the type of interaction I expect to have at a restaurant of this caliber. I would like to request that any disciplinary actions be taken to address this behaviour. I cannot emphasize how important it is to have a friendly and professional staff that represents your establishment well. I hope that you will take my concerns seriously and take the necessary steps to improve the overall customer experience. The most baffling part of the experience was when I personally contacted the manager and was offered a $10 dinner and $20 lunch voucher as compensation. It’s very humiliating .
Excellent spicy Sichuan grilled fish
This is a Sichuan style grilled fish restaurant that has many outlets in Singapore. They have many types of fish such as limbo fish (1100g), Qingjiang fish(1250g), Limbo fish fillet(800g) and sea bass fish(900g). Qingjiang fish has a firmer texture while limbo fish is more tender. We ordered the one with green pepper which is endorsed by food connoisseur Cai Lan. There are various options of additional ingredient . The tofu was a nice add on. The overall flavour is exquisite and very well balanced, with a complex savoury base with spicy & numbing top note. For dessert, we like the fried rice cake with brown sugar topping. We enjoyed the meal very much & would definitely return.
Singapore's Best Restaurants that are most frequently booked by customers of 探鱼 - TANYU Bugis Junction Singapore
Ranked #12 in Singapore's Best Restaurants.
Ranked #23 in Singapore's Best Restaurants.
What happens if my bid expires unanswered?
By 🦩 @FluffyStar64, 07/08/2021 8:55 pm
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Hi I am new to the platform. What happens if I bid on a restaurant reservation expires and no one has responded to the request?
4 Answers
4 Comments |
Don't like the Answer? Add another one. |
Answer from 🥷🏻 @ColorfulRod45 (07/08/2021 9:28 pm)
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Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
2 Comments
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By 👻 @FirmOffer13 (11/24/2021 2:53 pm)
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By 🥷🏻 @ColorfulRod45 (11/24/2021 3:12 pm)
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Answer from 👻 @ZestfulField70 (06/26/2022 1:42 pm)
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My reservation expired but I did not get a credit and I see no way to cancel. How do I the funds back as a credit?
1 Comment
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By 👻 @ZestfulField70 (06/27/2022 3:00 pm)
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:36 pm)
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I have a similar question, it seems like when money is refunded it doesnt go immediately what is the process of this since its essentially a debit card and not a credit card
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Answer from 🧌 @ExpensiveKey54 (04/21/2023 6:17 pm)
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The funds go back into your account and you can place a new bid
1 Comment
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By 👻 @IncontrovertibleHeart63 (08/06/2023 9:49 pm)
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