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Terranea Resort Rancho Palos Verdes - Trade Reservations

Location Address Icon 100 Terranea Way, Rancho Palos Verdes, CA 90275, USA
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  • King Bedroom (450 Sq Ft Ocean View Tub And Shower 65in Tv)
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Popularity Score ™ Tier of Terranea Resort Rancho Palos Verdes
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Terranea Resort Rancho Palos Verdes Reviews from The Last 180 Days

Tripadvisor: 🙂 (10) Yelp: 😒 (10)
🤮

No Longer Among the Elite Southern California Resorts

1/5 by Alan H on 08/09/2022

We stayed the last week of July and were returning guests...unfortunately this will be our last time we stay at this property. Let's start with the Good. The Grounds are and have always been amazing..two thumbs up to the team in charge of Landscaping. It stops there thou with the compliments. We spent $2,500 per night for one of the Casitas. The condition of the room was worn and dirty. The furniture had stains and the patio chairs had multiple missing cushions. The Main Lobby Patio is also in need of a refresh...stains on all the Patio Furniture, Black Soot Stains above the outdoor fireplaces and non working fire pits. We ate at 2 of the 3 restaurants...both which ran out of multiple items on the already reduced offering menu. When questioning multiple staff members about the deteriorating conditions and service of the property, they all responded the same way..they were hurt hard by Covid. This place sadly is no longer among the Elite Southern California Resorts. If youre gonna spend 2K+ a night on a room, do yourself and favor and head further south down to Pelican Hill or The Montage.

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Wonderful weekend Getaway at Terranea!

5/5 by Bryan A on 08/08/2022

Spent our one year anniversary at the magical Terranea Resort and it did not disappoint!!!! Relaxed by the pool, met some great people, and danced to some great tracks supplied by the pool DJ. Checked into our amazing ocean front room were simply stunned by the incredible views. Dinner at mar'sel was out of this world. The service and the food were off the charts delicious! Just when we thought we couldn't eat any more, the waiter brought out a "Happy Anniversary" dessert on the house. We ended the night watching the moon light up waves. Such a fun experience! Slept great in the huge coma bed and woke up ready for more of those views! Had lunch at Nelson's. The seafood Cobb salad was tremendous! Overall, Terranea Resort is a wonderful place and we will most definitely be visiting again. The personnel are very friendly and helpful, and you simply can't beat the amenities this place has to offer. 10 out of 10!!!!!!!

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Family Reunion

5/5 by Kelly I on 08/02/2022

We live in California and this is one of the best resorts to travel to. We flew in a few of our family members for a few days and had the most amazing time.Three things that really stuck out were the incredible staff, the many food options and the number of activities the resort has to offer. The archery and kids club were two of our favorite.

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The valet left me waiting for half an hour on the first day

1/5 by Alejandra M. on 07/31/2022

The valet left me waiting for half an hour on the first day and on the Second day they lost my key and I was waiting for an hour for my car.

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Pro-tip: Walk past the pool down to the small pebble beach

5/5 by Todd B. on 07/30/2022

Pro-tip: Walk past the pool down to the small pebble beach below to really enjoy a beach like experience in Rancho Palos Verdes.Location: 5*Price: 3*Ambience: 5*Jaw dropping-ly beautiful.. You go to a place like this to enjoy yourself. Don't look at the prices, just treat yourself. They have ballrooms, a golf course, villas, hotel rooms, and restaurants.

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I was debating on giving the Terranea a 1 star review, but

2/5 by David K. on 07/29/2022

I was debating on giving the Terranea a 1 star review, but the ocean view is so spectacular it felt wrong. But damn, it was close. Why you ask? Let me run down the reasons:1. I was there for a wedding. I felt sorry for my relatives who paid for the dinner. It was AWFUL. The steak was SO overdone (and it was that way for my entire table and all the tables around me...it was talked about). They started the meal off with a tomato-driven salad and the tomatoes used were right off the McDonalds Burger maker line. They were thin, tasteless, gross. The whole meal was disturbingly bad. For a big wedding like the one we are at, the people paying the bill should be compensated.2. Let's keep with the food topic: the next day, we were HUNGRY. Why? Because our meal was crap the night before. So we went to get brunch and were told there was a 45 minute wait. Remember--this is an expensive hotel. a 45 minute wait? For the bridal party? So we had to go to the take-out restaurant already on the property where there was a 20 minute wait...with many of the food items taken.3. I went to the concierge to ask if they would send out a package to me that I had already pre-paid for. They immediately took it, with a smile, and said no problem. That was LAST SATURDAY and they mailed it TODAY (I got a message from my business associate yesterday asking where it was...I looked today at the tracking to find out it had just been sent).If this was some sort of cheap hotel, much of this should be expected. But this is a resort! It is nuts that the food should be so crap and the service to be wayyy under par.

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Valet crew was on point .

5/5 by Noe R. on 07/25/2022

Special thanks to Yol & Bein Yol was very helpful and quick to help us with our luggage . Bien had our car pulled up and ready to go and even gave us some water for the road . Valet Carlos was also on point with Silverado . Thanks to the whole crew for taking care of us

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Absolutely love the views and the grounds.

2/5 by D C. on 07/24/2022

Have been coming since they opened and have always put up with the attitude of the front desk and the greeting staff at Nelsons to enjoy such a beautiful property. After the room rates sky rocked to $1200 a night we still decided it was worth it. Well it's no longer the case. The rudeness of front desk has gotten worse and so has the service. We haven't even gotten in our room yet as the first room they put us in had views of the dirt floor on ground level and the pool equipment of their lower end pool. Not worth the money to be treated like second class citizens and will be updating the review based on the rest of the weekend. We have a trip also planned here in August and honestly about to cancel that. So sad we had so many wonderful memories here as we are local residents.

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Gorgeous resort.

4/5 by C. M. on 07/23/2022

I stayed in a second floor suite in the Casitas. It was huge and came with a full kitchen, laundry room, living room, and deck with views of the ocean. The suite was basically an apartment and I thoroughly enjoyed having so much room. There were tons of complementary items in the bathroom including toothbrush/paste, a shaving kit, bath salts, you name it! The toilet had a heated seat and bidet. There was an extra deep bathtub and separate glass enclosed shower. The A/C worked well and my room was always cold at bedtime. Housekeeping was discrete and thorough plus they replenished towels every day. Front desk, concierge, and shuttle employees were well mannered and attentive. A few areas of improvement: contacting a shuttle for pick up throughout the property was sometimes difficult; the food I ate at catered events was cold, flavorless, and poor quality; food was better at the restaurants but service was extremely slow and one of my waitresses was rude; guests were having intercourse in the pool; and room service was ridiculously overpriced. Overall, a memorable trip.

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😒

Very Disappointed.

3/5 by David S. on 07/22/2022

We recently stayed at the resort and expected a 5 star facility. But instead were shocked to get a 3 star resort at best. Starting from check in, the service was average to poor. We waited 20 minutes to check in because the front desk is understaffed.Later when we tried to call the front desk and concierge, we were put on hold and no one picked up. If we needed anything we had to walk down to the front desk and wait in a long line.The food was mediocre and the wait after ordering was way too long. We were surprised and disappointed at how average the food is. Also, it looks like they are understaffed in food service.The view and setting are beautiful, but that does not make up for mediocre food and poor service at a high price.

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😒

Bad experience

3/5 by Beverly S on 07/22/2022

We were expecting a 5 star hotel. What a shock! It is very overpriced for the quality and service it provides. The food was mediocre and expensive. No one answers the front desk phone. The setting is beautiful but doesn't make up for all the negatives.

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By the poolDirty windows overlooking oceanOrdered

1/5 by Sharon G. on 07/21/2022

By the poolDirty windows overlooking oceanOrdered Chardonnay which was clearly oldShared salmon with no double place settingNo waitress to check on service

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Mixed feelings

3/5 by angel90008 on 07/20/2022

I celebrated my last two birthdays at Terranea. Last year I celebrated my milestone bday in the 3 bedroom villa and this yr I stayed in a one-bedroom suite. The villa is a little dated, but nice and spacious, w/ 3.5 bathrooms, attached parking garage , private hot tub, washer/dryer, full kitchen, fire place, lots of seating areas inside & outside. This year my experience didn't start off that great. I showed up a little before check-in started, but I had to wait over an hour to check-in. The suite was a little dated. The view of the pool at night and the ocean was incredible. The one-bedroom suite, has a separate living room area w/ a pull-out sofa, balconies, and 1.5 bathrooms. On my first night there, we went to Nelsons. The food was just okay. I was more impressed by the sunset ocean view. My last morning there was very memorable. I went for a nice long morning walk and was mesmerized by 3 dolphins. Before I checked out, I went to the gym. It was modern with an ocean view. Both of the times I stayed here, I had a really good time. I feel like I paid more for the view and experiences then the rooms. The room can use some updating. I'm disappointed at my check-in experience, considering I was there for my birthday and all the time I had to wait to check-in. Most hotels will give you at least something small for your birthday or the long wait to check-in. As much as the rooms cost, I should feel more welcomed and valued when checking in.

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I like coming here for a day, just to enjoy the food and

5/5 by Alicia P. on 07/19/2022

I like coming here for a day, just to enjoy the food and the views! We haven't ever actually stayed here but are patrons of the restaurants and have always had a lovely experience.

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Worst experience.

1/5 by Neusha N. on 07/18/2022

Spent $10,000 on a Villa only to have ants attack all the groceries and ruin them. I am 9 months pregnant with a toddler, when I asked for a non-toxic cleaner they assured me they could then followed up by coming to spray raid?!? The aunts got into my baby formula, which is impossible to find these days. To make matters worse, there are still ants everywhere and the whole Villa smells like chemicals. I came to get a prenatal massage at the spa and upon my arrival for my $300 massage, there is construction everywhere, you can't even have a moment of peace. The spa attendant was kind but management gives me a free day pass for the inconvenience? So I can come back for more construction tomorrow? Apparently it's all week but they failed to mention that when booking, NEVER coming back here again.

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A beautiful resort in SoCal

5/5 by gtg619x on 07/11/2022

Spent July 4th at this property and had a wonderful stay. We were traveling with family and so we ended up reserving a 2 bedroom Casita. There was some mishap with the check in but the staff went out of their way to make things right. Overall, the resort was super crowded but the staff was extremely friendly and went out of their way to make our stay comfortable and fun. The staff at the ocean activity center was great and we really enjoyed our private Kayak tour. The pools do get filled up really quickly and so finding any chairs was a challenge but I think that was mostly because it was a long weekend. Also, the restaurants can provide more vegetarian options but overall, being in LA, we went out a few times for dinner and so did not have too many issues.

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Bad service and disappointing amenities

1/5 by jean-marc c on 07/10/2022

1 out of 5 Sink in bathroom was clogged. We called and service person came during dinner time and left his tool but it was not repaired. We called again the Morning after and no one came when we were having breakfast. We had to call a third time and it was done. It is very disgusting to have clogged sink when you have to wash your hand and brush your teeth at night. We just came back from the pool however our Room service did not come and it’s already 6h00PM and we have to take our showers to get ready for dinner but we don’t have clean towels!!!! Beds were not done. This is not acceptable for a high end hotel as advertised. This hotel is at best a 3 star hotel and it’s almost a scam compared to many hotels that we have been too in Europe and Canada and USA. Overpriced for quality and service. The view is great but that’s it. If you want to pay for that view then book this hotel , if you want luxury then go somewhere else.

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🤢

A shadow of its former glory

2/5 by Traveller94115 on 07/09/2022

This used to be my favorite hotel! It was gone way downhill since the pandemic. Nobody picks up the front desk phone. If you need anything, you need to walk down to the desk yourself. I spent 20+ minutes on hold waiting to talk to someone on several occasions, nobody ever answered. One morning, I called room service to order breakfast. And nobody answered. 45 minutes on hold, still no answer. I was there for a conference and had a day full of meetings. Room service breakfast was my only chance to eat all day. I finally called the operator and she patched me through. I told them they must have an issue with their phones because I hadn’t been able to get through. They told me they’d just been busy. So…I guess if they’re busy, the guests just go hungry? It’s a shame. I’ve stayed at this hotel at least 5 times in the last 10 years and used to rank it amongst the best hotels in the country. Now it is way under-staffed. Hopefully they can staff up again and get back to being great because it is a beautiful property.

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😍

4th of July family trip

5/5 by Hyunbae C on 07/06/2022

They seemed to have over booked for the weekend, the check in line was very crowded. We booked 2 rooms for parent’s stay. Both rooms were not ready until 5 pm, way passed check in time. Golf was good. Service at the pool was good too.

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😍

Love this resort!

5/5 by Discover822452 on 04/10/2022

This was our first time here. We couldn't believe something like this existed such a short drive from LA. From the views to the pools to the oceanside meals at Nelsons, we felt transported to a far away vacation spot. The highlight was the Ocean Kayaking trip, where we saw dolphins, sea lions and whales. We will definitely be back!

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Delilah
😍 5/5 Review by StimulatingBlow43 (07/11/2022 3:04 pm)

Had another wonderful evening at Delilah. Thanks AP for making this happen:)

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Go to place for reservations
🙂 4/5 Review by GutsySalt20 (06/21/2022 8:35 am)

Great app for hard to get reservations. Stumbled across it looking for a hard to get reservation in NYC. Started selling reservations myself after seeing how the site worked.

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Exceeded my expectations!! Spicy Vodka pasta and Caesar salad are great but try the stuffed clams and pork chop, you won’t be disappointed!

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Nobu Malibu
😍 5/5 Review by StimulatingBlow43 (07/05/2022 3:43 pm)

Got my reservation and had a wonderful lunch overlooking the ocean at Nobu Malibu!

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Excellent Idea!
🙂 4/5 Review by FamousStation67 (05/19/2022 8:11 pm)

This app is filling a void - there's a real market to tap into here. It's just annoying to see some reservations getting sold out here that end up in a no show - the restaurants aren't benefiting in such cases unless they charge a no-show fee. Besides this issue, I'm looking forward to the app community growing and would love to continue to contribute towards it's growth in any way that I can!

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Love!!!
😍 5/5 Review by FunctionalFact14 (03/29/2022 9:12 pm)

First time using the app and I was a little hesitant. Great experience from start to finish. They answered all the questions I had almost immediately. Will definitely use again and recommend it to all my friends

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Appointment Trader
😍 5/5 Review by AcceptableParcel20 (03/24/2022 9:35 am)

Wow! First time using this website/app. It was almost hard to believe the quality of customer service I received as soon as I posted my offer. A private chat forum with me and the person helping me find the best option. Constant communication and a wonderful experience using Appointment Trader. I'm surprised it took me this long to find AT but this will now be my GO TO for hard to get restaurant reservations. It was like having my own private concierge.

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Great customer service
😍 5/5 Review by CohesiveBody50 (02/17/2022 6:13 am)

Was able to get a last-minute reservation for Valentine's Day with AT. The customer service team was incredibly responsive and helpful throughout the process!

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Just great !
😍 5/5 Review by SeemlyLook49 (02/16/2022 1:51 pm)

It was transferred fast and it worked !

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Last minute Pujol rezo in Mexico City
😍 5/5 Review by DistinctFront80 (02/16/2022 5:41 pm)

Last minute trip to Mexico City for Art Week. Busiest weekend in CDMX and AT came through and got us into Pujol. On Friday night … for four people! Amazing. I couldn’t believe it. Highly recommend this app.

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Seamless!😍 Appointmenttrader rocks!
😍 5/5 Review by BangingSmoke22 (02/22/2022 1:05 pm)

Appointmenttrader Rocks!

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Miami Beach Hot Spot Success!
😍 5/5 Review by CosmicLinen30 (02/24/2022 11:59 am)

My first experience using AT was awesome and the AT support saved the day! When my booking transfer initiated two days earlier but didn't complete by the day of the reservation, AT was able to expedite the transfer and confirm a table at Call Me Gaby in Miami Beach. Boss confirmed an excellent experience when he arrived and no issues to report. Thanks, AT! I will definitely be back and thank you very much for your prompt assistance!

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Made our trip to NYC
😍 5/5 Review by CloseFiction30 (11/10/2021 8:40 am)

There was one restaurant we really wanted to visit in NYC and AppointmentTrader made that possible. Then when we had issues with the reservation transfer they were so quick to respond and fix the problem. We’ll definitely be using this again in the future.

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love this APP
😍 5/5 Review by StimulatingBlow43 (11/02/2021 5:50 pm)

Just this week I scored two “hard to get” reservations! Friday at Delilah and tonight at Cafe Elote in Sedona! I am impressed!

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Transfer was easy and fast!
😍 5/5 Review by StimulatingBlow43 (11/03/2021 6:43 pm)

Got a reservation transfer fast and easy to our favorite (and everyone else’s favorite 😉) Mexican Restaurant in Sedona!

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Amazing!
😍 5/5 Review by GlitteringSwim77 (10/22/2021 8:01 pm)

This app is incredible!! I got a last minute rsvp for 7 people at Delilah’s on a busy Friday night…a mission we thought was impossible. I will always rely on this app when open table fails me!

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Lunch at GIRAFE
😍 5/5 Review by GlossyLevel60 (10/04/2021 5:37 am)

We had a great lunch spot at GIRAFE in Paris. And got a very very good and friendly support from the team of this great App. We definitely will book a table again here.

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Hottest michelin star restaurant in DC
😍 5/5 Review by AstoundingRay77 (09/27/2021 12:06 pm)

I highly recommend this service. Reservations sell out in minutes as they become available at this restaurant. I was able to get a table at the exact time we wanted, on a peak weekend night. Amazing!

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AT extremely useful and lightning fast
😍 5/5 Review by ArdentGrass37 (09/17/2021 10:21 am)

Fast and painless process. Amazing experience

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Amazing Experience
😍 5/5 Review by ArdentGrass37 (09/15/2021 8:35 am)

Got a reservation that not even the concierge for some Roman-like black card was able to. Excellent app!

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Perfect experience from start to finish
😍 5/5 Review by GainfulAdvertisement61 (08/29/2021 11:21 am)

The AT team and user experience is second to none. The team is attentive, proactive and responsive. Very satisfied with everything.

Answer IconLast Reply by ColorfulRod45 (08/29/2021 2:50 pm)
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What a brilliant app! Landed an impossible to get table at Delilah!
😍 5/5 Review by ConfirmableRoof27 (08/24/2021 12:32 pm)

I just stumbled upon this site and within 24 hours of posting a bid for an impossible to get table at Delilah (on a holiday weekend no less), my reservation was confirmed! So easy to use and it worked flawlessly. Brilliant!

Answer IconLast Reply by EvocativeFold67 (09/17/2021 3:42 pm)
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Amazing
😍 5/5 Review by AppreciativeSociety68 (07/16/2021 9:11 am)

Got our reservation at TAO on the busiest night of the week in 10 minutes. Amazing app!!

Answer IconLast Reply by FluffyStar64 (07/18/2021 9:23 am)
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Working on your bid?
Question by DemurePain59 (10/01/2021 1:24 pm)

Best AnswerYour bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.

Answer IconBest answer by EvocativeFold67 (10/02/2021 4:37 pm)
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Process after bid is accepted.
Question by EvocativeFold67 (09/17/2021 8:11 pm)

Best AnswerHey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.

Answer IconBest answer by ColorfulRod45 (09/17/2021 10:07 pm)
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Where do the Reservations on AppointmentTrader come from?
Question by ColorfulRod45 (07/13/2021 3:55 pm)

Best AnswerMostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.

Answer IconBest answer by FluffyStar64 (07/13/2021 6:05 pm)
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What happens if my bid expires unanswered?
Question by FluffyStar64 (07/08/2021 5:55 pm)

Best AnswerHey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.

Answer IconBest answer by ColorfulRod45 (07/08/2021 6:28 pm)
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Terranea Resort Rancho Palos Verdes User Reviews & Question Forums

AppointmentTrader Platform Reviews
Important Information

Reviews from real people using AT!

😍4.9/5 from 30 reviews
Last review reply: RE: Carbone Vegas
By FluffyStar64 (07/12/2022 12:15 pm)
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AppointmentTrader FAQ
Important Information

Questions and Answers around the platform.

Comment Icon119 questions
Last question : Appointment Transfers
By CurativeBoat24 (07/15/2022 10:46 am)
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Place a Bid to Get Someones Reservation
Bid $35 to Get Someone's Reservation
Get a Reservation at Terranea Resort Rancho Palos Verdes
⚡ See Immediately Available Reservations
Increase your Bid. This amount is below the trading average and will probably not be successful.
You are getting a great deal. There are no competing bids.
$100 is the next highest bid, you can narrow your search to get lower results.
See all bids for Any Table Size on 06/15/2021 10 AM - 11PM
$100 is the next heighest bid for Any Table Size on June 15th between 10 AM - 11PM.
See all bids