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Thai House Express Restaurant San Francisco Tripadvisor Reviews
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8 Reviews
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Great affordable Thai food
Great food and service. The papaya salad is always excellent. I love the chicken satay and the sticky rice too. The salmon in banana leaf is also great.
Be the first to ReplyThai House Express on Castro is awful and they don't care about you or the quality of their food!
I wanted to try a new place for Thai take out. I have previously supported this restaurant and have only eaten onsite, never had take out, but today was a whole different experience. I ordered 3 dishes to go and when I got home, I was serving up the Yellow Curry with Chicken. The pieces of potatoes and chicken were quite large, so I started cutting up the pieces into digestible pieces. When I cut into the chicken, it was raw, uncooked, only masked by the curry it was served in. I called up the restaurant and told them about the under cooked poultry. They said to bring it back and they would prepare a replacement. So, I get in my car, drive back to the restaurant with the undercooked food, (which includes finding parking, and if you'be been to SF you know that's a challenge in itself) only to be told by the 'manager' (who clearly has no customer experience), that they do not accept returns, do not remake dishes, and do not offer refunds. So if your undercooked food is a problem for you, they will let you know it's not their problem and will take no responsibility in rectifying it, which to me means "Buyer Beware" and "We don't stand by the quality or safety of our food". So all I'm saying is that I will never go there again, will tell all my friends (and I've lived here for 30+ years), and tell all guests to our fantastic city to avoid this place. Go to Osha Thai or even Thai House 2 in the lower haight. Thai house express on Castro is awful on so many levels. Do Not Go!
Be the first to ReplyGreat restaurant, great staff.
Great restaurant, great staff. Excellent pad thai, sticky rice, etc. The staff is incredible and does a wonderful job. Great place to visit.
Be the first to ReplyTasty Thai food
Tasty Thai food at affordable prices. Super nice staff and fresh food. Cucumber salad is a favorite dressing/side of mine.
Be the first to ReplyReally good Thai food
Can't help the garish painting of the building it is housed in, luckily it doesn't hurt the food. Their pumpkin curry is a stand out. But all dishes are solid, been a favorite for years.
Be the first to ReplyYay! not closed between 3 and 5pm
My cousin and I had a late lunch here. Big menu, but we choose the lunch special: I had the shrimp rolls with Basil Tofu and my cousin had the veggie egg rolls and Basil Chicken. The lunch comes with Soup, Salad and Rice. Our server was friendly and nice. We were so happy they were open since so many places close between 3pm and 5pm. I liked this place.
Be the first to ReplyInteresting, delicious and diverse flavors
There were 4 of us who dined here. The fried calamari appetizer was about the best I have had - it arrived at our table piping hot and crunchy. We ordered a variety of dishes: pad Thai, pumpkin curry, pineapple fried rice with seafood and sauteed mixed veggies with shrimp. Everything was bursting with flavor, and not all the same flavor! I could not choose my favorite. The staff was friendly and attentive. We were a little worried when we first walked in, as there were not many people there. Turns out we were early. By the time we left, the place was full.
Be the first to ReplyGreat meal with friends!
Delicious food. Very authentic, as there were lots of Asian diners there. We all enjoyed the freshness and just plain delicous food. Even the house wine was very good.
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