AppointmentTrader FAQ - The Arrabelle at Vail Square - Trade Reservations
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- Any Room Type
- Any Suite
- Junior Suite
- Arrabelle King Suite Arrabelle King Suite Rooms Are Approx. 990
- Arrabelle King Suite
- Any Superior Room
- Superior Hotel Room Superior Hotel Room One King Bed. Views Vary
- Superior Hotel Room Superior Hotel Room Two Queen Beds. Views
- Premier Hotel Room (Features Two Queen Premier Hotel Room)
- Exec Premier King Exec Premier King Rooms Are Approx. 650 (700)
- Superior Hotel Room With King Bed
- Superior Hotel Room With Two Queen Beds
- Any Deluxe Room
- Deluxe Hotel Room With Two Queen Beds Deluxe Hotel Room With Two
- Deluxe Hotel Room With King Bed Deluxe Hotel Room With King Bed
- Deluxe Hotel Room With King Bed
- Deluxe Hotel Room With Two Queen Beds
- Any Executive Room
- Executive Hotel Room (2 Queen Beds Executive Hotel Room 2 Queen)
- Executive Hotel Room With King Bed
- Executive Hotel Room With Two Queen Beds
- Any Standard Room
- The Lion (4 Bedroom Mountain View)
- Gore Creek Four Bedroom Residence
- One Bedroom Residence (Bedding And Views Vary One Bedroom)
- Two Bedroom Residence (Bedding And Views Vary Two Bedroom)
- Two Bedroom Residence
- One Bedroom Residence
- Any Premium Room
- Two Bedroom Premier Residence Two Bedroom Premier Residence
- Premier Two Bedroom Residence
- Premier Hotel Room With Two Queen Beds
- Premier Three Bedroom Residence
- Premier Five Bedroom Residence
- Premier Four Bedroom Residence
The Arrabelle at Vail Square Reviews from The Last Year
Memorable Family Ski Trip
My tween-age children and I had a fantastic stay at the Arrabelle. The staff were exceptional! From the guys at the front door who drive you around town in their Lexus SUV, to the woman making omelettes at breakfast, everyone was just lovely! We rented skis on the property and they delivered them to the base, storing them in their ski valet. It made the days so comfortable and user friendly! My boys loved the pool and hot tub area as well. Location was incredible. We could not have been closer to the gondola if we tried! There was hot chocolate and treats each evening by the fireplace which topped off the day perfectly. We appreciated all of these offerings that make oneโs stay extra special. This was our 2nd time staying and would absolutely return.
Unfortunately, this was an awful hotel.
We decided to stay here (2nd time being here) for our anniversary. Summary: 5 star PRICE for 1 star amenities and service, would highly recommend giving another premium brand your time and money. There were a myriad of issues from amenities to service. We stayed 4 nights 3 days. Amenities: Our shower did not function for half of our stay. We were unable to shower in our room. We called and spoke with different front desk attendants on each occurrence. While nice, they ultimately provided 0 help other than suggesting we go and shower in the locker room/spa area (obviously highly inconvenient and far from optimal due to hours and not having your toiletries and clothes with you). This first occurred on the first morning of our trip around 8am, and the spa doesn't open until 10am. After waiting an hour, we decided not to delay skiing any further and left without showering. Not being able to shower in the evenings was also an issue. Other amenity issues: women's spa steam sauna was out of service for our whole trip and also did not have a cold plunge while the men's spa did. Only 1/2 hot tubs was in order. There was a massive leak from the ceiling in the lobby, and it was left in utter disrepair with soaked towels and dry wall on the ground for hours (pictured) right in front of the entry door. Yikes. In addition to calling on multiple occasions, we stopped by the front desk 3 times to discuss these issues and were never met by a manager. We were told a manager would contact us during our trip, however that did not occur during our trip or at any time after. Ultimately, we faced other issues pertaining to service and are really left with no recourse other than to let the general public know what they can expect if staying here. In the unlikely event you stay here and don't have issues with any basic or spa amenities, I'm sure it would be nice. However, I would not risk paying the Arrabelle holiday season premium pricing with so many other options available. I have to add that a front desk attendant removed $200 from our bill, which essentially amounts to 2 days of the daily resort fee. With basic room and spa amenities being unavailable, this was merely a gesture than any meaningful measure taken by the staff. You will have a better experience at any other comparable hotel. Thanks for reading, happy travels.
All you can ask for and more Great mountain lodge vibe
All you can ask for and more Great mountain lodge vibe while still being upscale. . .
Resort wonderland
Top notch..itโs what a full-service, โtake care of youโ resort should be. Great staff, awesome service and amenities. Everyone we met was friendly and helpful. A few that come to mind: Connor at front desk, Shemeya at the omelets station, Ken and michael at the front door, Thomas and Felix in the spa. Complete relaxation. Weโve traveled a bit and this was probably our favorite getaway. Already talking about a return.
Could not recommend a better place in Vail! From the the
Could not recommend a better place in Vail! From the the start Joe at Valet was so welcoming and informative, Mason at Check in went out of his way to gift us a bottle of champagne for our engagement (complementary, which was not expected but greatly appreciated) The concierge also recommended Eagle Valley Sitters services while we went skiing, (Danielle at EVS was Top Tier for our 2 yr old). We skiid at Eagle Bahn and the beginner slope is actually on site so that was perfect for us. Rentals on site and a discount for staying here. We had cocktails and lunch at Vail Chophouse after skiing. Everything is here on site! The complementary daily breakfast is actually really good, and there is a playground on site for the kids. This is our first time in vail and we had the best experience here. Best experience here!
Still the bestโฆ
We celebrated our wedding anniversary by returning to the Arrabelle where we honeymooned 15 years ago. This time looked a little different with a four year old in tow but the service at the Arrabelle was impeccable per usual. Not only were they super attentive to our son and recommended lots of things we could do with him, we were also upgraded on our room and given late checkout. J.D. was amazing from the Tavern restaurant! He surprised us with a bottle of champagne to our room once he found out it was our anniversary. Felix, my massage therapist at the Arrabelle spa, was hands down my favorite. It was the most productive and informative massage Iโve ever had and I have had more massages than I can count. He is a gem and full of knowledge about the muscles, breath work and more! Also the breakfast is worth mentioning as it was excellent to be included in the room rate with lots of made to order items as well. The main reason we returned to the Arrabelle, outside of the beautiful Vail surroundings, was the impeccable service. The Arrabelle holds a special place in our hearts. Ten out of ten recommend.
Outstanding
Beautiful suite. Absolutely outstanding service. Great location in Lionshead. Great, GREAT spot. We got relocated as Lodge at Vail got overbooked. I couldnโt have been happier with the choice. I will stay here next time for sure.
Fall Vail Getaway
We had a wonderful 4 nights stay. Top mentions have to go the valet staff. Based on their recommendations, we did two fantastic hikes. The Lexus shuttle service is a nice amenity. We utilized it at night for dinner reservations to Vail Village. Our room was spacious, clean and very quiet. Complimentary breakfast and the espresso and soda water machines topped off our wonderful stay.
Superior luxury accommodations in Vail Village.
Excellent location, outstanding service. Shuttle. Roof pool. Super staff. Enjoyed my too brief stay! I'd go back anytime. Arabella is owned by Vail Resorts, and was founded by the Rock. Not that Rock; the original -- Rockefeller.
Arrobelle Hotel 5 star plus
The staff go above and beyond to make your stay perfect!! They have an iPad in your room to make requests for ice, toiletries, reservations etc. We ordered ice just as we were about to check out. Our time was limited, and I called the front desk. The manager, Natalie, said she would personally bring it, and she did immediately!! The the valet parking staff was extra helpful. A couple of the guys had played the same golf courses we did, and they gave us extra knowledge of the. Joe Borawskl offered to make us a tee time at a strictly private course. A waitress at the Tavern told us about a nearby restaurant where we celebrated my birthday!! It was called Chophouse and was excellent. The buffet breakfast at the hotel was outstanding!! It had inside and outside seating which was very nice!!
Best place to stay in Vail Village
We absolutely loved our stay at the Arrabelle. Not only was it one of the most beautiful hotels we have stayed in, the location was phenomenal and the staff was truly exceptional. The rooms were well appointed, spacious, and the beds were so comfortable! Truly a top notch experience start to finish and we will definitely be back!
Zero Respect for Customer Privacy
Zero respect for customer privacy. Been known to tease paying customers with an upgrade then take it away from them. Good luck getting any sort of refund, my friend was lucky to get 50% back. There are a lot of places to stay in the area, I will never stay here.
Quite possibly the worst customer service experience I've
Quite possibly the worst customer service experience I've ever had with a hotel. Dirty room, rude staff, and walls as thing as paper.
Our Favorite Hotel in Vail
We travel to Vail every July for a figure skating competition, and the Arrabelle is our favorite hotel there. The property is beautiful, the rooms are clean, quiet, and spacious, and we loved all of the little extras like the heated bathroom floors and the afternoon pastries in the lobby. The staff was kind and courteous, and went out of their way to make our stay memorable. The Tavern restaurant is my daughter's favorite in Vail. We ate there numerous times during our stay, and got to know the staff. The staff members were so kind and thoughtful, and two of them even came to watch my daughter's figure skating competition, which meant a lot to us!
Dream Location / Vacation
The Arrabelle never disappoints - great service, beautiful views, safe, comfortable and all things perfect! It is seconds from great skiing in the winter or great hiking in the summer. We never needed a car - everything is so assessable to the hotel. Love this place!
Great stay at an amazing property.
Everything was perfect. The staff is very nice and accommodating. Clean rooms, excellent amenities and comfortable beds. The food in the restaurant is fantastic.
Vail's Best Hotels that are most frequently booked by customers of The Arrabelle at Vail Square
AppointmentTrader FAQ
Questions and Answers around the platform.
44,225 People following
876 Questions
572 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasnโt happened yet and my reservation is tonight , will it be an issue that is hasnโt changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueโs rankings & sales.
Congrats on 3 mil |
๐พ๐พ๐พ๐พ๐พ๐พ๐งจ๐งจ๐งจ now on to 30 mill!
Need to cancel a bid, not getting a responseโฆ how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been โmatchedโ with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Postpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. Iโve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldnโt do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I donโt get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, thereโs no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentineโs Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I canโt pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I canโt seem to figure out
Give the best answerReservations are inaccurate
Why are reservations listed incorrectly for the โbuy it nowโ feature?
Give the best answer