Wanted to love it. Needs work. - The Brown Palace Hotel and Spa, Autograph Collection Denver - Trade Reservations
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Ranked #21 in Denver's Best Hotels.
Ranked #23 in Denver's Best Hotels.
😒 3/5 - Wanted to love it. Needs work.
By 👻 @Steve M, 03/05/2024 3:00 am
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I really wanted to love this place-- I remember staying here when I was younger over 20 years ago and it was an incredible luxury hotel. Unfortunately it appeared that my room hadn't been renovated in about that amount of time. Room-- I was upgraded to a junior suite due to my status with Marriott. Off to a good start. Walking in you are staring at a minifridge just sitting in the middle of the entryway which was odd-- usually they are tucked into a cabinet. Living room was decorated fine but every piece of furniture was chipped or nicked. Bedroom was fine-- the mattress was older (a little hard for my taste) and bed linens not to the standard of a Sheraton or Westin. Again-- all the furniture was worn. Bathroom-- big shower which was nice but plumbing was old and hard to use. Temperature adjustments took a couple minutes of playing with both spigots. Rainfall shower coupled with a normal shower head. Also some wall mounted shower heads. A nice experience when you figure it out but old and needs to be updated. Lobby- spectacular. Even if you don't stay here go for a drink or the afternoon tea to experience it. Ship Tavern-- lovely. Had dinner here one night and the turkey club was excellent and the drinks were good and well priced. They look very short staffed though-- the poor bartender was running around a lot. Churchill Bar-- love the concept of having a smoking room (not many hotels do these days) but this room needs a massive renovation. The bar itself looks very dated (light colored wood thats showing a lot of wear) and there are wires that go do the tvs and cashier computers just hanging about. Bar stools are these weird ones you see at an outdoor store for use at home. Just wasn't the upscale, cozy hotel bar experience I was hoping it would be. Overall would I stay again? Possibly. The price was very good and made it hard to nitpick. But I really wish they would put some money into this gem of a hotel. Its being really run pretty hard right now on some very old furniture and fittings. The rooms (if they are like mine) need a gut renovation to come up to standards.
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