AppointmentTrader FAQ - The Capital Grille Naples - Buy Reservations
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The Capital Grille Naples Reviews from The Last Year
A Wonderful Evening
From the moment we entered until the time we left after dinner, we saw a well-trained staff tending to the needs of the customers. The staff was friendly and our server was amazing. She had a way of explaining each special making all something wanted to try. We started with the soup and shrimp cocktail. The cocktail sauce had a nice kick to it and the five large shrimp were perfectly prepared. The fig essence along with the onions and mushrooms made our steak even more delectable. Valet was easy and the night was perfect.
Saved by Jasmine! But the chefs and recipes now are sub par!!
This used to be our go-to for special occasions, no more! We were there for our big anniversary. Ordered lobster bisque which was orange coloured slimey glob. We sent it back. Then we had boring mixed greens salad that was ordinary, nothing special. The dressing was almost non existent and blah. The lamb chops, which we have loved for years came burnt black and brown in the middle and so salty they were inedible. That’s when Jasmine, the lovely new manager, came by and saved the day. She took the chops back to the chefs and brought us lovely new ones cooked to perfection and not full of a ton of salt! The complimentary anniversary dessert was just ok, not totally delicious like in the past. Hopefully Jasmine can fix all the errors in the kitchen!
The Best Sea Bass
We made reservations weeks prior to our visit and I was pleased we did during the busy spring break. We were pleasantly welcomed and sat immediately. Frank was our server and was extremely good and you knew he enjoyed his work. We had shrimp cocktail & Caesar salad as starters, steak & lobster, salmon & sea bass (one of the best I’ve had) all cooked to perfection and with delicious flavour. Great service, ambiance & foods
The bartender Brian and the whole staff give wonderful
The bartender Brian and the whole staff give wonderful service! The food is amazing! The atmosphere is wonderful! This place is great for a date night or just quick drinks! You won't be disappointed.
Great experience and service tonight.
Staff was polite and professional. Recommend for a special occasion. Generous portion of fresh breads and crackers with butter that's devine.
Always wonderful lobster bisque, steaks & exceptional
Always wonderful lobster bisque, steaks & exceptional service! Beautifully appointed rooms.
Poor steak and poor treatment
I had high expectations for my luncheon with my wife. We were first given a table in a separate dining room with no one else seated there. The table was the worst one in the room, even though no one else was in the room. The steak was tough, but labeled as prime ribeye. This was suppose to be prime, but was obviously a lower grade. We were very disappointed and consider this restaurant as over rated. Outback had a better steak. I would never recommend anyone go to Naples Capital Grill, there are far better choices. It is not worth the cost or the uneasy treatment of customers being seated in a secluded separate dining room.
One of my favorite places.
Have never had a bad meal there. I frequently bring my visitors there and I recommend it to everyone! Amazing bread basket too (if you are into those things!)
Food quality was excellent.
Haven't had a steak like that in a really long time. Service was impeccable and our waiter was extremely attentive and thorough. He explained all the specials and made them all attractive options. It was a birthday celebration and included a complimentary dessert as well as complimentary champagne for all. Restaurant ambiance was very attractive and the decor was extremely attractive. Looking forward to another visit.
served french onion soup BLACK on top by Gabor, very rude
served french onion soup BLACK on top by Gabor, very rude waiter, also server overcooked chicken, took 3 bites, took home threw out 2 days later $39.00 was totally overcooked. wife had salmon for $44.00, said she has had better other places for $14.00, all cooked by Jeremy according to tag on box. do not be fooled, not a high end restaurant!
Great ambiance and a great restaurant.
Definitely one of the better places in Naples. Would come here again.
The Capital Grille knows how to do it right !
One of the best fine dining restaurant in Naples Florida, We were there our anniversary celebration, the thoughtful celebration card was on the table with small pieces of heart decoration.. Food quality was excellent, best calamari with spicy peppers, sea bass, Filet... Great service by Norby ! thank you ! We can not wait to go back there !
Excellent food and service.
Tranquile ambiance. Our waitress was very amicable, and our 50th wedding anniversary memorable.
Had Christmas Eve dinner at The Capital Grille this
Had Christmas Eve dinner at The Capital Grille this afternoon and had the best service I have ever had anywhere. Alex was our server and she was absolutely amazing. Attentive, personable, knowledgeable, friendly, but not over bearing. We also enjoyed our steaks and wine thoroughly and will be back hopefully with Alex as our server again. Bravo!!!
Hey y'all.
Big J back at it. I just happened to desire food on this lovely Christmas Eve and decided to treat my family to what I thought would be an extravagant meal. To my Christmas misfortune, Santa did not take favor upon me. Several of us got the steak and were saddened to get a biteful of hardened coal. Same goes for the lamb chops. My sister got the unflavorful chicken with a side of mush (risotto). Also the potatoes were wretched. Their bread n' butter was good and seems to be their bread n' butter. So was the Lobster Bisque. Their waiter was kind and made the experience better. Overall, I was looking for a great meal to top off Christmas Eve, but I think I've been on Santa's naughty list due to all these Yelp reviews. Considering the price, I'll have to give a 2 star for the quality.
Great filet!
Lived the Filet! The service was awesome! The filet was cooked to perfection. The atmosphere was nice. Close to a movie theater! A++
Rude and condescending female bartender
Very disappointed with the female bartender. She was rude and condescending. My wife and I stopped in to have a drink and maybe dinner. After experiencing her extreme rudeness. We paid our bill and went to Fleming and had a great dinner. I would think twice about going back. There are plenty of restaurants in Naples that are friendly and make you feel welcome!
A Wonderful Evening
From the moment we entered until the time we left after dinner, we saw a well-trained staff tending to the needs of the customers. The staff was friendly and our server was amazing. She had a way of explaining each special making all something wanted to try. We started with the soup and shrimp cocktail. The cocktail sauce had a nice kick to it and the five large shrimp were perfectly prepared. The fig essence along with the onions and mushrooms made our steak even more delectable. Valet was easy and the night was perfect.
One of best restaurants we have ever dined at
Everything is fabulous there. Always good service and wonderful food and drinks. We go there i n Naples, FL
Engagement celebration
As usual tge service food ambience was best. Steak shared 22 Oz bone in NY Strip lobster cheese and Mac Brussel sprouts grilled 2 bottles of wine our own corkage fee $25 each bottle but it’s what you like to drink open at home so wine gets to breath they have no problem with that. Desert chocolate cake&cheese cake shared. Family engagement treated us to Champaign toast desert plater of 2 desserts great place just for lunch dinner HH never a bad meal here.
Naples's Best Restaurants that are most frequently booked by customers of The Capital Grille Naples
AppointmentTrader FAQ
Questions and Answers around the platform.
43,112 People following
862 Questions
564 Answers |
Ask a question about AT |
Appointment |
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Give the best answer
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
What happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I don’t get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, there’s no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentine’s Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I can’t pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I can’t seem to figure out
Give the best answerReservations are inaccurate
Why are reservations listed incorrectly for the “buy it now” feature?
Give the best answerPURCHASED RES CANCELED - RECOURSE
A reservation I purchased was canceled and I was not notified by anyone. I called the restaurant to confirm and they told me it had been canceled. What is the recourse for this?
Give the best answerRefund deposit.
I am trying to get my deposit back to my card. The FAQ answer doesn’t help as it is nearly impossible to understand. Can anyone tell me how to refund my deposit back to my credit card???
Give the best answertruly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
truly a terrible experience all around. for the right to show up to a restaurant with no reservation bc it didn't exist even though I paid for it, i got to pay again just to get my money back. a literal rip off. they stole money from me
Give the best answerRelease a bid
How do I release a bid from my deposit account? It says I've got those "stuck" funds but I don't know how to get to it
Give the best answerHow to cancel
How do I cancel this app and stop all emails?
Give the best answerWebsite stole my $
Fill occurred outside requested times; Refund not received; it's been several weeks; support is unresponsive.
Give the best answerHow do I reach staff?
Hello, I've made two staff requests with a important question and both times it closes out (within 24 hours) because they didn't respond. How can I reach someone.
Give the best answerEdit
I accidentally forgot to include that a credit is included in my reservation and need to edit it
Give the best answerAdding $ to Account
What is the easiest way to add $ to my balance?
Give the best answerIs everyone enjoying appointment trader?
Im finding it easier to use it more, every time I get on it.
Give the best answerResy Invitation Link set
I recently had an resy invitation link sent to me and I clicked it to add myself to the invitation.
The issue is I don’t see it on my upcoming reservations in Resy. Does anyone have experience with this? Thanks in advance.
Getting a Refund
I'm reaching out for some guidance on a recent experience I had with a Resy reservation at 4Charles purchased Appointment Trader.
Upon arriving for my reservation, I was surprised to find that there was no record of the booking under the name provided in my AT purchase. I've already initiated a refund, but I haven't received any updates except the suggestion to check my purchase details and open a refund inquiry.
If anyone has successfully navigated a similar situation and could share their insights, I would greatly appreciate it. Thanks in advance.