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The Charter Oak Restaurant St. Helena Reviews from The Last Year
Thank you!! My hubby and I originally came here for the
Thank you!! My hubby and I originally came here for the yurt experience and did not have a good time. The ambiance and service was good but the food was not. We were invited back to experience the restaurant so we ended up coming with our two small children. What a different experience!! All of the food was fantastic. First of all, they have play dough for the kids which was a hit. The drinks were great we had a Negroni, banana daiquiri, and we tried the not so espresso martini. Each was delicious and we highly recommend. We also had the smoked fish brunch addition which was fantastic. The bread was so fresh and every element of the plate worked well together. Our kids had a hot dog and burger both with fries. They came out right away and each were delicious. My hubby and i had the little gem Caesar and bavette steak. For dessert we had basque cheesecake and the soft serve. Overall a fantastic meal and we will definitely be back. Thank you to charter oak for welcoming us back and allowing us to experience your food.
I was recommended this place for the burger and my oh my
I was recommended this place for the burger and my oh my did it blow me away! Best burger I've had in the area, hands down! It's served with hand cut fries and their ketchup, that they make in house. Delicious!! You have to also try their soft serve ice cream, so good!!! We really appreciated the service when we told them we were in a rush to get to our next wine tasting. They got us in and out very quickly. I will be dreaming of this burger until I come back.
Love the food so much and the service was great.
We were seated outside which was not really with a good ambience.
While they MUST buy some plants or find a way to warm up
While they MUST buy some plants or find a way to warm up the room and space (add some screens or decor inside???), the place is still unique and the outside is great. The burger is delicious but the menu in general is fussy with a random selection of things. Needs a bigger menu. Service is really nice and improved... super nice staff. Delicious Caesar salad. Yummy bread. Lots of things to like about the place but the huge wide open interior space is a head scratcher. Very cold and barren. Still, a fun worthwhile place, though.
This place is so fun - great vibe and energy and the staff
This place is so fun - great vibe and energy and the staff makes this such a great experience! The food is flavor PACKED and the potatoes are delish! Your silverware is tucked away in the table side drawer and you will enjoy your visit! We had a short wait to get seated (no Ressie in advance), but well worth it!! Instagram Keep your eyes PEELED, you gotta check this place out! Freshly Dug Potatoes This Month's Wings Charter Oak Bread Pliny The Elder @The_CharterOak In the heart of the Napa Valley by Chef Christopher Kostow of the Michelin three-starred The Restaurant at Meadowood. Centered on a celebratory, family-style dining experience, with simple, approachable, and seasonal food - grilled meats, beautiful vegetables from our 3.5-acre farm, local wines, and unparalleled cocktails. St Helena, CA
Gotta get the potatoes!!!
This place is so fun - great vibe and energy and the staff makes this such a great experience! The food is flavor PACKED and the potatoes are delish! Your silverware is tucked away in the table side drawer and you will enjoy your visit! We had a short wait to get seated (no Ressie in advance), but well worth it!! Instagram Keep your eyes PEELED, you gotta check this place out! 🥔🍗🍞🥖🍺👴 📸 Freshly Dug Potatoes 📸 This Month’s Wings 📸 Charter Oak Bread 📸 Pliny The Elder @The_CharterOak In the heart of the Napa Valley by Chef Christopher Kostow of the Michelin three-starred The Restaurant at Meadowood. Centered on a celebratory, family-style dining experience, with simple, approachable, and seasonal food – grilled meats, beautiful vegetables from our 3.5-acre farm, local wines, and unparalleled cocktails. 📍St Helena, CA 🍷
What a treat! My husband booked a Yurt dining experience my
What a treat! My husband booked a Yurt dining experience my birthday. It was just lovely. Even on a rainy day, waking into the restaurant is impressive. It is just a beautiful restaurant! My husband said he was called by the restaurant a few days prior to confirm the reservation and (given that the cold and rainy weather was expected) if we still wanted to Yurt dine. We did and they gave us great advice of dress in layers. They also went over the 4 course menu which I felt was thoughtful. I was impressed with how warm the Yurt was but if you are still cold, there are blankets for you to use. Rene was thee most attentive, friendly, knowledgeable and awesome server. He hands down answered all of our questions and our food came out in perfect timing of one another. We had plenty of private quiet dining which was welcomed due to us celebrating my birthday. Food was hands down delicious! I recommend: The vegetables with the soy bean dip. Do not skip on the fresh vegetables. You'll never have veggies like this again! Trust me. The bread. Ok I know what you are thinking..it's just bread. Well no, it is not. Crispy on the outside, perfect chew on the inside and spectacular churned butter. So good. From the tasting menu: The chicken croquettes. Right size bites packing so much flavor. Duck and beet salad- what a perfect pair. Chicken broth- a small sip feels like a warm tight hug. I would love to come back. Correction. We will be back in the late spring/early summer. Would love to do a dinner in a yurt. I never knew this gem of a place existed. I selfishly want to keep this place a secret but it's so hard to not rave about Charter Oak. I'm so glad my husband chose this place to dine at. I highly recommend and cannot wait to go back. .
We stopped by Charter Oaks for lunch with no reservation
We stopped by Charter Oaks for lunch with no reservation for 5 people. We ended up sitting at the bar which was perfectly fine. Food was very delicious and the pork chop we order was very juicy! I recommend ordering their wings, pasta and their pork chop made to perfection!
Food is delicious.
A must try for the experience. Service was excellent, as well. Our server was so kind and gave his recommendations. We had the burger, gem salad, the sourdough bread and cream butter, and the chicken. Everything we had had unique and delicious flavor. I would come back for drinks but nothing I must eat again.
Management stepped in and up
I really liked the layout of this place. It is spacious and airy with a very high ceiling. You don’t hear the neighboring tables especially when the playlist kicks in with loud music which during our lunch was often. The menu is concise and expensive considering its simplicity. The wine list is extensive and as expected pricey, some of the best deals are astonishingly in the imported wines. The food is good but unfortunately languishes somewhere before being bought to table and is thus barely warm. This was a veritable put off. The servers leave the dessert menu and never return to take the order. We had to get up and give our order to the gaggle of servers who were waiting for who knows what. Fortunately management took notice of these lapses and corrected the bill. I found this intervention professional and courteous. And voila the reason for four stars….otherwise it would have been two.
My husband and I had the best meal of our lives at Charter
My husband and I had the best meal of our lives at Charter Oaks this evening. The interior design and decor were just amazing and the atmosphere was perfect. Now about the food- to call it delicious is an understatement. Every single dish was uniquely prepared and perfectly balanced. Our first courses were grilled persimmons and their version of the Caesar salad - both were very tasty. For the main course, we split their dry aged ribeye. The steak was by far the most delicious steak we've had. Our sides were oyster mushrooms and grilled vegetables - we loved every bite. We ended our meal with a soft serve and it was the most satisfying ending to an amazing meal. The restaurant is located on the property which dates back to 1800. Every corner speaks of history and we were wowed by the interior decor. We will definitely be back. Next time we will most likely try the private yurt experience. The yurts looked amazing.
Cute place! Some things here were very good, some were
Cute place! Some things here were very good, some were alright. I loved the grilled fresh bread with house-churned butter; for me, this was the highlight. The fresh veggies from that garden with fermented soy dip was really excellent. Nothing unique, just fresh, crispy, and delicious. Grilled persimmons were nice and flavorful. We also enjoyed the sturgeon osso bucco, though initially it felt a bit fishy - my partner loved the seasoning on it. The rancho gordo corona beans were okay - there wasn't really much or any hoja santo flavor. We also tried the eton mess, which was good but not great. Service was excellent, shout-out to our thoughtful server, Todd!
Not worth it
We had high hopes for this restaurant. I’ve never met a Napa Cab I didn’t like until tonight. The cab was terrible. The service was sub par - never checked on us - minimal service. We were told it was a family style restaurant - the portions aren’t anywhere close to family style. The food wasn't bad, but small and definitely not worth the price. There are so many good places to eat in the area - go somewhere else.
Why on Michelin List?
Went for the Cheeseburger we heard about and it was great, but the rest of the family was totally disappointed in their meals. Portions were small, overpriced for that portion, wine list isn’t great, and then add the waiter who was just not caring anything about us. Never came back to check on us at all, no personality whatsoever, added an extra drink to our bill , which we caught, and final blow, he decided to add a 20% tip to our bill and there were only 5 of us, so poor service and yet got his tip!!
Excellent dinner
We have made so many trips to Napa but had not visited Charter Oak….now that we have we will be returning. Our party of 8 had a great time and enjoyed some great food — do NOT miss the Sourdough bread….it is fabulous! We shared a variety of appetizers — the wings were great, the vegetables fantastic, the beef tartare very fresh, and the burrata was delicious! My husband and I shared the steak and it was a generous portion and perfectly prepared. You may bring your own wine if you’ve picked up something you can’t wait to try and their wine list is also very good. The atmosphere can be noisy but the very high ceilings lift most of it away. Our only question was what the heck took us so long to visit!
Amazing restaurant!
The Charter Oak is located in the heart of St. Helena and is a must-stop destination if you're in the Napa Valley area. We dined at The Charter Oak on our first night in Napa, and it was a phenomenal start to the trip. I recommend making reservations in advance as it can be busy and it's a pretty small restaurant overall. Reservations can be made in advance through Resy. The Charter Oak has a private parking lot with an ample amount of free parking. We entered the restaurant, just look for a large wooden door to the right after you leave the parking lot. We missed it at first and walked right past it, lol. We entered the restaurant, and were greeted warmly by the host and also were congratulated about our 1 year anniversary that was noted on the reservation. We then were seated and the server also recognized the special occasion as well and provided us two glasses of complimentary champagne to celebrate the occasion as well. The server came back a few minutes later and offered to answer any questions we had, and we placed our order. For drinks, we ordered a bottle of red blend wine (I don't remember which one, I think it was around $70 for the bottle and was really tasty. I don't think there's a "bad bottle" of wine on the menu.) For food, we started with the Salad of Little Gems ($19), and it was phenomenal, very fresh (I think it was probably from their farm just up the street). We also ordered The Cheeseburger ($25) and it included a small side of fries. The burger was also very tasty and was absolutely outstanding! We also ordered the side of Garden Broccoli ($13) and it was also all very fresh and tasty as well. We ended the meal with the Jersey Cow's Milk Soft Serve ice cream ($12) which also came from a nearby dairy farm, and it was also really good. We didn't have a single bad thing on the menu and service was great! Definitely stop in if you're in the area!
Good and Ambience good, Server terrible
This could and should have been a 10 out of 10 but the server needs some help with service. The hosts were pleasant but gave no direction. Asked us to wait for the whole party to arrive so we sat by the huge fire pit. Gorgeous. A little later came over and said “oh go inside and grab a drink while you’re waiting.” Just felt like that should have been an option from the start. When we sat, our server, Jessica (Yessica), made the evening terrible. The food was great but she was awful. Maybe she’s new or was having a bad day, but this is not the industry for her. Abrupt and rude, super unhelpful and made our whole experience terrible. The food was good, the music and vibe was fun, but spoiled by her. I’m sorry to any other tables that have her.
Enjoyed the entire evening and meal
Enjoyed every aspect of our meal here. The environment/bar/outside area/dining area were unique. Waiter was exceptional, and made several recommendations that all turned out better than expected.
New favorite Napa area restaurant!
Excellent dinner on our last evening in St. Helena. Wish we would've gone earlier in our trip so we could visit again. Lovely patio seating with attentive servers and the food was all delicious. Can't wait to return.
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I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
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Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Postpaid?
What does this mean?
Give the best answerWHERE ARE MY PAYOUTS?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!! No one replies to messages!
Give the best answerWhere are my payouts?
My payouts keep being returned (four until now, I was never able to get a dime out) against your T&C. Customer service said payouts would be prioritized and they keep being returned! Please solve asap!!!!
Give the best answerTransfer
How do I change a purchase reservation to my name??
Give the best answerDelete account ?
How do I delete my account
Give the best answerWhy do they need such personal information.
Why do we have to give such personal information to get a refund from my trades? This makes me nervous.
Give the best answerWhy is this place such a scam?
Multiple times have been given false reservations and no way to get money back
Give the best answerDeposits credited to final bill
I have a reservation that includes $50 per person deposit that they add onto the end of the bill. How will I get that back?
Give the best answerCancelled Reservation
I arrived for a reservation and the reservation I purchased had been cancelled. How can I get my $$$ back?
Give the best answerIs my reservation legit?
I paid for a reservation to Golden Steer. I looked at the details. The confirmation screenshot was to another restaurant in Miami.
Give the best answerUnsubscribe
How do I stop getting this emails. I’ve been trying to months
Give the best answerHow do I get my money back for a failed reservation?
Bought a reservation for a party of 6 and I was told they called and let the person know that they can only do a part for 5. Couldn’t do the reservation.
Give the best answerName Transfer Request - how close to cut it before cancelling?
My reservation is less than 8 hours away and my name transfer request has still not been worked on after 4 days. Is my only option to just cancel the request?
Give the best answerWhat happens if no one accepts your bid?
Do you get refunded by Apple Pay?
Give the best answerIf I don’t get the reservation do I get refund
^
Give the best answerRaouls--Cant post
Any specific reason why Raoul's posting is disabled?
https://appointmenttrader.com/sell/reservations/raouls-new-york?&origin=Search&returnurl=L3NlbGxlcnM=
No transfer of name
Ive waited a week for my reservation to get a name transfer, and the dinner is for tomorrow. Unfortunately, there’s no one to tell because no one has started working on it yet.
Give the best answerCould not find bid history
Hello, my bid was charged to my credit card but I never got a confirmation email and it's not under my profile. Where can I check the status?javascript:PreparePostSend('1','CTAbutton-1', 'QA','board-1-IDType|board-1-post-rating|board-1-post-headline|board-1-post-text','javascript_encoded:SW5saW5lU2FmZU5hdmlnYXRlJTI4JTI3JTJGbW9kdWxlcyUyRmNvbW11bml0eSUyRmhvbWUucGhwJTI3JTI5JTNC');
Give the best answerThe support team has ignored me for 19 days.
I have made a few purchases here, however on Valentine’s Day, the reservation I purchased disappeared from my portfolio- inconvenient, yes, but mistakes happen. However, the support team has ignored my request for a refund/assistance for 19 days now. I can see they have read the messages. Can someone please assist? @ColorfulRod45 @FluffyStar64
Give the best answerCarbone 2pm Today
I have a reservation for today at Carbone at 2pm Sunday the 3rd March. Amex patio heated outdoor. Please inquire for 2.
Give the best answerReservation name transfer ??
I purchased to transfer the name reservation because I can’t pronounce it. It was not transferred. Will the reservation still work?
Give the best answerSold reservation
How and where Do I access my deposit acct
Sold a reservation and don't see funds anywhere
Disable email notifications?
I can’t seem to figure out
Give the best answerReservations are inaccurate
Why are reservations listed incorrectly for the “buy it now” feature?
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