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12 Reviews
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The lock of hotel room broken, luggage of 4 kids stuck inside for a whole night. Total incompetence of hotel management.
2nd night the lock of our hotel room was broken, could not access, luggage of our 4 kids (one is 5 months old), baby food, clothes stuck inside for a whole night. Only a trainee receptionist present in the hotel during the whole night, no technician, no management. Management only shown up at 8 in the morning. When management finally arrived, there was no communication, no explanation, no apologies, no compensation offered, unless we asked for it. Total incapability of hotel management staff to handle the situation. Waiting for 12 hours, finally they could open the door at 9 a.m.
Be the first to ReplyPoor unfriendly and dirty
My partner stayed here and pubic hair was found on the toilet it seems like the room was not ready also no curtains so she could not sleep on the first night. The lady on reception has zero customer service skills and totally ignored her. Also no flexibility at all as was she 2 euros short and offered to pay by card which was refused. Overall an unfriendly experience will go somewhere else next time
Be the first to Reply15 € parking fee but they wont wash the car for you in that price
Stayed here for one night and must say i was impressed of the lovely comfortable beds ,but that was it,the beds were fantastic i must admit and the view to the Doom church but that was about it.Reception was great good tips from the lady about restaurants ,lovely from her to inform us they will chrage us 15€ for parking our car downstairs( they wont wash it either for that price),and ask us if we have any allergies for the breakfast .Ya...talking about that breakfast : eggs are not for everybody s taste im sure im not the only one,and the bread rolls were undercooked and baked cheese or whatever that was is too cold to eat and tasteless.Place was clean but the WC smells funny probably from the products they use to clean which stink like cheap .Level of the hotel is ok but for the prices they charge its way lower quality.And the project architect who organised these room and the bathroom sink is deffo not a master and needs to rethink .Baby bed was nice to have in the room but if not requested in advance takes too much place in the room .Appreciated the Islam tv channels too .Owners should inform in the website about the charge for parking as in all the hotels i stayed in Europe nobody charged for this and deffo not 15€!!Overall a nice experience but needs improvement in many aspects .Though thanks for having us but for this price i would look for another next time i visit Szeged .
Be the first to ReplyVery nice modern hotel
Very nice, modern design. Very well maintained and clean. Staff very friendly and helpful. Underground parking costs €15 per day. Extensive breakfast buffet. Rooms are spacious. In a quiet location. Can only recommend it.......
Be the first to ReplyGood for short stay
The breakfast is wonderful and the beds are comfortable. Unfortunately the staff are not responsive or accommodating. Don’t recommend more than a one night stay. I had many issues with the A/C, windows not opening properly, smoking section below my window, and insects.
Be the first to ReplyGood
Really liked hotel, clean , staff very friendly but needs a little more training. Not sure if was time of year but staff needs to warn clients about mosquitoes prior , we left window open for room was hot and there were many Changed room was no problem but if they were full , another story Breakfast was good So will say a good hotel to stay at
Be the first to ReplyThe best hotel in Szeged! 🥂
Experiencing Szeged will be completed only if you decide to sleep in Science Hotel! Stunning rooms, lovely and friendly staff and one of the best breakfasts I have ever tried! We stayed for one night and we will surely come back again😍
Be the first to ReplyCheated?
The ‘Science hotel’ in Szeged informs potential customers on its website and in the hotel on a billboard that it’s been classified as a four star hotel by the ‘Hotelstarsunion’. In addition there is written that the ‘Science hotel’ can display this label until june, 26th, 2022(picture upon request). So if any customer booked a room(and paid a price accordingly)in this hotel, after the 26th of june, 2022, convinced that he stays in a **** hotel, he was mislead. We do not like to use the word ‘cheated’, but if one takes into consideration what one pays and what one gets in this hotel, the word seems appropriate. Upon arrival the safe in our room was out of order, there was no manual and a member of the staff(‘what do you need a safe for, by the way’ said one member of the staff)was not able to repair it. We moved to anther room(smaller than the way we booked, according to my fiancée) that did not deserve the qualification either: a leakage at back of the toilet flooded the bathroom floor and this defect could not be repaired(it was the national holiday). We should not forget to mention that the hotel supplied us with frayed towels and one even had two holes(picture upon request). We stayed in this hotel 2 nights, august 19th and 20th and these days in the hotel were a great disappointment. To file a complaint, the duty manager connected us by phone to a manager higher in the line of command to discuss the problem. He apologized and could offer us a reduction for our next stay(as if we ever would go there again) and promised to give us a more detailed reaction. Up to now we have not heard of this manager….. Summary: think twice before you book this overrated hotel.The rooms are very small, the amenities poor. To end this review positive: the breakfast was good.
Be the first to ReplyCool and Quirky Themed Hot
This is hotel we stayed at the other night and it was a cool and funky place to stay. The hotel had parking for 10Euros that we took advantage of. The room was large and clean and had all of the requirements. The restaurant looked good, we only took a take away coffee. The place was quirky with a science meets the matrix theme. Well worth a stay!
Be the first to ReplyExcellent Location, Design, Value for money ( Hygiene needs improvement)
The hotel is excellent choice for any kind of traveller to Szeged. It is centrally located, walking distance from all attractions and possible business places. The staff is very friendly and attentive, ready to assist and listen. I stayed in room 308 ( double room with sofa bed). The drainage system in the bathroom was not working properly and the hygiene needed to be on higher level. For example, when I wanted to have coffee, I took cup and the cup was stained with residuals from tea and coffee from previous guests. Tea spoons too. Staff was ready to accept the feedback and they apologise.
Be the first to ReplySimple stay, good staff, nice theme
A nice place that screams “we love science here” in a good way ) Didn’t understand the formulas on the wall, so they must be real 😹 The reception area is the lobby waiting and meeting place - and also is the breakfast area - I appreciated the simplicity of using the space to the maximum. The staff I dealt with were breakfast waiters, and they were attentive to us having a small kid, and cleaned up every freed up table fast so no one had to wait although the area is not that big. As we arrived late (after 7pm) we parked almost in front of the hotel and it was free, paid parking started at 8am the next day.
Be the first to ReplyTerrible mamagement
The service of the managwr was terrible. The AC was not working, and we complained about that 2 hours after we cheked in, they couldn't give us an other room, so we requested to get back the money we payed for 2 nights at arriving. They rejected it wothout justification. The manager rejected to speak with us and was not at the hotel, so we couldn't speak with her in person. I have never experienced something like this. I am really disappointed, finally we got an other, smaller room with separated beds, where was no hot water. I do not recommend this hotel.
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