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๐คฎ 1/5 - If you'd like the worst customer service you've ever
By ๐ป @CD J., 03/30/2023 3:00 am
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If you'd like the worst customer service you've ever experienced, stay here. Priced and positioned as a 5 star hotel ($450/night) yet can't help with anything you ask, unprepared on a staffing level for a huge event next door at BC Place (yet had signs throughout the hotel about it), closed all restaurants and bars early, etc etc. I could go on for an hour, I'm so shocked by this experience. Room service: an order of fries & a wine = 1-2 hrs. Uber eats = we can't bring up your food because of provincial laws (??). After a long night this is my nightmare. Stay at the Fairmont.
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